GIDEONS & GRECO PLUMBING CO. INC.

I would use them again.

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We were very pleased with this plumbers service.

Graeme, the plumber, came as scheduled and I received a courtesy call to say that he was on his way. He took the bathtub handle apart and found that a valve needed replacing, since it was old and corroded. He didn't have the part, so he took a picture of it on his cell phone to send to the supplier. He tightened something up so that it didn't leak so much. He checked the other faucet and it had the same problem. He needed parts that he didn't carry. Then, I didn't hear from him for a week. When I called, they said they were waiting for the supplier to get the part. Finally, ten days later, they called and had the parts for the bathtub, but couldn't find the part for the old sink faucet. I was about to give up on them, but I didn't want to start over again with someone else and have the same problem. So I decided to buy a new faucet at Home Depot and Graeme said he would install it. He came when he said he would. He fixed the bathtub faucet. No more leaks! He installed the new faucet in the sink. He replaced the old rusty drain pipe under the sink, which would have would have started leaking next, and that was a problem that I didn't know that I had. He did a very nice job. I was so pleased to have a brand new faucet, especially when I saw what rusty mess the old one was like, and happy to have a new PVC pipe under the sink. I have used this plumber a couple of other times in the past to clear a clogged drain and to fix a pipe. They were always reasonable and professional.

See above: I called about 11:00 AM the morning of 11/6/09 about the leak. I was told the tech would be here between 2P and 6P. The service stayed in contact with me and updated me on the time to expect the tech so that I could run a few errands while waiting so that I was not confined into just sitting and waiting for the tech. The tech was very pleasant, experienced and took care of the leak very quickly. Since there is a fee for a full hour he was able to assist me with the above noted problems. He explained about my water heater and maintenance. All the above was done in an hour! He also gave me some pointers on how to take care of the water stains on the ceiling of my garage. I would definitely call Gideons and Greco again.

They were very prompt coming out. I would call them if I had to again.

I HAVE USED GIDEONS and GRECO PLUMBING FOR OVER A DECADE. THROUGHOUT THAT TIME, I'VE CALLED ON THEM FOR EVERYTHING FROM A STOPPED UP TOILET TO A WATER SOFTENER INSTALLATION. I FIND THEM CONSISTENTLY HELPFUL, ON TIME, AND WILLING TO PROVIDE ADVICE AND INFORMATION ABOVE AND BEYOND THE ACTUAL PROJECT. I HAVE HEARD FROM OTHERS THAT THEY ARE CONSIDERED EXPENSIVE, AND HAVE AT TIMES, RESCHEDULED APPOINTMENTS. I AM UNSURE OF THIS FACT AS THEY ARE THE ONLY PLUMBING COMPANY I USE.