Done Right Today, Inc.

heating & cooling contractor, well, sewer cleaning company,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Business highlights

7 years of trusted experience
Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.9515 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
6%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
responsiveness
4.9
Showing 401-425 of 515 reviews

Angela B.
07/2019
5.0
Friendly staff. Explained the issue gave me the option not to repair because it was a minor issue. I opted to replace the part. There was no pressure from Patrick. It was fast and affordable!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Craig P.
07/2019
4.0
Excellent customer service and extremely professional. Only complaint is a $435.00 charge to replace a $120.00 garbage disposal. The removal of old disposal and installation of new disposal took one hour. Three year warranty for the new disposal so I presume that could increase the cost of the part up to $160.00 or so, leaving an estimated labor charge of $275.00 for one hour. I would have given five stars if total was between $300 and $350. That was the general estimate when I googled the plumbing cost to replace a similar unit with labor cost. I would recommend but just be prepared to pay a little extra.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

steven C.
07/2019
5.0
Courteous, professional, and took great pride in their work. All work completed the same day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ray and Aleks B.
07/2019
5.0
We called several plumbing companies in an area, and they could not solve our problem. These guys (Patrick and Nick) from Done Right Today were professional, efficient and repaired and solved our problem in no time. They did what Horizon and Ben Franklin could not do. The company charged a fair price and if we ever need plumbing services in the future we will only call Done Right Today. From Aleks and Ray.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jason T.
07/2019
5.0
I received multiple quotes for my outdoor faucet and shut off valve project and Done Right Today was extremely competitive with price but the customer service was exceptional. I will be using this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cary I.
07/2019
4.5
The service men were prompt and cordial. Their work was good but overpriced. They also could not figure out a water pressure problem that in the end was an easy fix. When I requested more information about a recommendation they had, no one responded.

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
3.5

Yes, I recommend this pro

Zelma M.
07/2019
4.0
Nice job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael and Beth D.
07/2019
5.0
I am very picky and at times a pain in the butt when it comes to having to spend money on anything. I want to understand clearly what is being done and what the steps will be. I will share my input and explain why I am looking for the particulars. I am self employed and hold a high standard where service is concerned. They were prompt and called prior to arriving giving us an ETA. Presented very well dressed for the profession and had booties to cover their shoes before entering home. They were courteous and thoroughly explained what was needed and what options we had. Very pleased and will look forward to dealing with them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Peggy R.
06/2019
5.0
They were very courteous professionals and on time. They answered all my questions and made sure I understood. They cleaned up after themselves and nothing was left behind. I would definitely call on them again when needed .

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bonita S.
06/2019
5.0
I would highly recommend this company and their professionals for plumbing work. Fast, professional and knowledgeable. Will pass this information to friends and family.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Delfino V.
06/2019
5.0
Very professional an knowledgeable and honest about everything would definitely recommend them to do service if u need something done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Glenn G.
06/2019
5.0
I contacted Done Right Today after 11pm. They had a rep respond within a half hour. I had an appt set up for 8 am and Patrick and Nick were on time. They were neat , well spoken and professional. We discussed the problem and solutions. We agreed on the work to be done and the price. The work was done quickly and efficiently, no fooling around or wasted motion. The mess associated with replacing a hot water heater was negligible. The price was worth the service and products I needed. These guys will definitely be my choice for any other plumbing needs I have.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,300

Tom F.
06/2019
5.0
Excellent experience with Done Right Today! Was considering several different types and size water heaters, they took the time to discuss pros/cons and price out each of the options. Very friendly, knowledgeable, and meticulous with the installation! Have used a variety of plumbers over the years, Done Right Today will be who I call moving forward!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike D.
05/2019
5.0
My new Hot Water Heater was installed by very efficient workers that I would recommend Done Right Today to my family and friends

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,960

Dean G.
05/2019
5.0
Fulfilled the fantasy of the well-educated, skilled and considerate contractor. The work was done well, as quick as I needed it but with exceptional care. Pricing was fair and below anyone else for ten times the quality. This is MY plumber for the remainder of either his or my existence.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kimberly H.
05/2019
5.0
Great customer service, kind and respectful workers, honest and provided info on the work done. Would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro
$400

Karen M.
05/2019
5.0
Very neat, knowledgeable, and completed job in a timely fashion. Would highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Yvette G.
05/2019
5.0
They were very professional, efficient, and took care of the problem right away. Thank you

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Andrew n.
05/2019
4.0
Job well done

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Irene D.
05/2019
5.0
Your employee was fabulous very knowledgeable and made me feel comfortable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Murry F.
04/2019
4.0
Very professional. I will hire them again when I need plumbing services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Kim L.
04/2019
5.0
Patrick, Ryan and Nick are A-1 in my book! They were slightly higher in price than another contractor I had estimate the job but they were prompt and Pat knows his stuff. They did have to return for something that some may have thought was minor but they came back right away and took care of it. I am planning on using them for several more jobs and they are even accommodating me on that since normally they donĂ¢ t even service the area I moved to. Thanks Done Right Today for being reasonably priced, extremely professional and still believe in the customer is always right!! You have a customer for life, even if you donĂ¢ t want it!

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$1,195

Thomas L.
04/2019
5.0
Professional, friendly service done right!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

George A.
04/2019
5.0
Courteous, on- time service. Job done right at fair price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$175

Contact information

473 Old Airport Rd, New Castle, DE 19720

www.donerighttoday.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
104523
Trade License Expiration
06/18/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor,
well,
sewer cleaning company,
water softener installer,
gas leak repair service,
water heater installer,
handyman service,
drain cleaning company,
plumber

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Done Right Today, Inc. accepts the following forms of payment: CreditCard
No, Done Right Today, Inc. does not offer free project estimates.
No, Done Right Today, Inc. does not offer eco-friendly accreditations.
No, Done Right Today, Inc. does not offer a senior discount.
Yes, Done Right Today, Inc. offers emergency services.
Yes, Done Right Today, Inc. offers warranties.

Contact information

473 Old Airport Rd, New Castle, DE 19720

www.donerighttoday.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day