Plumbline Plumbers Inc

A technician was here within an hour and was very kind, brought his tools and snaked the drain. He was finished in 5 minutes. They're excellent!

It was an Angie's List Big Deal that I purchased. He was fine. He was punctual, polite and very friendly and he did the work. The work was guaranteed for 90 days or 6 months. It was 6 months and 1 day after they did the work that it started running again. I called them back and they came back and fixed it but they tried to charge me again. I was furious because it was a day after the warranty expired. Ultimately they ended up not charging me the second time and it is still working. I only had to pay extra for parts. They were fine after I called and said that I didn't want to pay a second time since the warranty had just ended. The guy who came to the house didn't know that he wasn't supposed to charge.

I purchased an Angie's List Big Deal for this service and the service was good. However, they never sent their report of what they did. Their follow up was not the best. They did come to do the inspection, but they tried to sell me something along with the service. I found this a little annoying, even though they did it in a very subtle way. I guess that is part of what they do, but they did a thorough job. They were very good answering the questions that I asked. They were accommodating with the appointment and they were within the time window they said they would be in. I would use them in the future for service.

They came out and gave recommendations for how to correct some plumbing issues we were having. We ended up deciding to wait to have the repairs done but were happy with the service/estimate provided.

After getting a mutually agreeable time, all went smoothly. They did have to come back weeks later when the trash disposal they installed cracked the ring around it and started a slow water leak.

The $29.99 service call Big Deal only covered the visit, not any of the service provided. And considering what he did under the sink, I thought that $225 was high for less than an hour of work. He completed the work as requested and arrived during the window he promised. And he cleaned up after himself. So except for the price, I was satisfied with his work.

Company said that the coupon was for evaluation work only, not actual work. How disappointing that was. Other,, this evaluation does not allow for and quot;non service.and quot; Please adjust the form so one can truly explain the situation without having to fudge an answer. Example: where was the service performed? It wasn't, so no address is possible. Likewise for the date of service.

Was looking for plumber to install water filter system, but scope of work was beyond deal parameters. Representative was very polite and explained in detail what services were available under the Angie's list deal.

Quickly scheduled an appointment to come and do the work. Very professional. However, I ended up cancelling the call because I fixed the problem myself.

The pipe burst on Thursday night. I called Jude at 7:00 and he was there by 8:30. He identified the problem was courteous and fixed it without too much hassle. He didn't want to start tearing out the cabinets and walls with his tools that late on thursday for fear of desturbing the neighbors and potentially being there for hours. I shut the water off at it froze over overnight so we couldn't find the leak the next morning. However, he came out on saturday and fixed the problem. The broken pipe was behind cabinets. Jude professionally removed the cabinets, cleaned the area and fixed the pipe. I would highly recommend him.

This company did not honor my $29.99 Plumbing Service Call that I purchased through Angie's List.

The two gentleman were trying to find ways to bill additional money. They were upfront that the $29.00 fee did not cover their actual cost. I would not recommend this company.

I thought the manager was rude and he went and on about how people were calling thinking they would get a discount. Which we weren't. Just a few dollars off of the house call.

I purchased an Angie's List Big Deal. $29.99 for a service call. Seemed reasonable. They responded rather quickly, and arrived on time-- hence the As. As stated above, I had a leaky faucet, and wanted someone to fix it. I may have made the mistake of telling the gentleman who came out, that a previous plumber I consulted told me that it could not be fixed, that the entire mechanism (handles, spigot, etc.) had to be replaced. The gentleman who came out to provide my service looked at the drip and told me the same thing-- no jiggling the handle, no looking at the water lines, nothing. Walked into my bathroom, looked at the faucet, and this is what I got for $29.99. Again, maybe it was my mistake. He quoted me what it would cost to do the job -- if the mechanism was provided by me, as well as if the mechanism was provided by the company. My $29.99 would be deducted from this price. His price was in line with another quote I received, so I gave them a B in this area. Maybe it was true. Maybe there was no way to fix it. [Sidebar: the faucet is temperamental and now only drips occasionally]. I just remember days when drips could be stopped by replacing washers -- without having to buy an entirely new mechanism. If this is now the case with some brands, or with today's technology, then a better/clearer explanation provided to me by the technician would have earned a better rating from me. However, having someone just walk into the room and LOOK at the drip did not instill confidence in me that this was indeed the answer.

This was a simple repair and it was done quickly and efficiently. I had a leaking valve that controlled the flow of water to an outside faucet which needed to be closed for the winter. The plumber showed up on time, recommended a different kind of valve, did the work in short order and cleaned up.

They came out for a problem with a drain in my home. They were polite and professional. They mentioned they would use a stronger electrical pump to solve the problem, but that they cannot guarentee the fix and being that it was costly, I declined.

Poorly. They removed the water saver parts and the flapper was replaced again w/in a year.

It was fine. He fixed a leak that was in a weird place.

The guys showed up on time, went through everything with me. Made a minor adjustment to the flow in my toilet thank and that was it.

I had to call another plumber to come out and fix their work.

I purchased one of Angie's specials. Prior to paying the initial $29.95, I called the company and spoke to them first to make sure I understood the details of the special and what to expect from them. After this conversation I purchased the special knowing my project may require additional charges. Ove the next few months, I then tried to call to schedule an appointment during business hours. Each time, I received their answering message stating their mailbox was full. I finally gave up.

Overall the services was very good.

Mr. Harris was to give me an estimate on a major plumbing job and his technician Dupree noticed that my new toilet was improperly installed by another company. I had Mr. Harris do what was required. The other company did not respond.

I tried to schedule an appointment with him and they were very prompt in getting back with me. At that time when I was explaining to him what I wanted to have done he became very negative, hostile and abrupt over the telephone. The answers were very negative and I chose not to have this company to do the work. They were unprofessional and I would not choose to use them in the future.

We arranged for this service through the use of a Big Deal coupon that we got back in the fall of last year...$29.99 for a plumbing service call. Plumbline called within a few days to be sure we understood how the Big Deal worked; i.e., that the $29.99 did not cover the cost of the repairs, but the cost of the initial visit. We said that we were aware of that, and that we would call closer to the time we wanted the work done. We called around the beginning of January to schedule the work, and they were able to fit us in within eight or ten days, which was fine with us, as we were in no particular hurry. We were given a "window" for the day of the service call...sometime in the p.m. We were told they would call an hour ahead of arrival,which they did. Two men showed up and they got to work straight away. The whole job took about two hours. We paid them upon completion of work and were given a receipt detailing the work performed. Work guranteed for 30 days.