Total Mechanical Systems, LLC

They completed the job well and gave a senior discount, but their price was high to begin with.

They were deceiving about their pricing. Stated that it would be $100 for a test, when it was $1500 and every time they found a leak, it cost me more money. They just giving me a running total. Very deceiving.

Chris Moore showed up to give me a quote on some work I needed done. He was punctual/friendly and professional. He took pictures of the problem and explain how he would fix it. Answered all my questions and gave me a price. I asked if could start now he said yes. When he was finished he cleaned up the area. He explained and showed me everything that was done and asked if I was satisfied with the results. I was very happy with the work that Chris did and the patience he had when answering my questions throughout the project. Thank you

Price was outrageous, they tried to charge a lot for replacing a 15 dollars piece. They got the job done but they were really pushy on the price.

Good

Great response time and easy transaction service

The technician did an excellent job. He was very thorough.

The technician came on time, checked my problem, solved it to my satisfaction, and cleaned up the working area. He is very friendly. I will definitely use this company in the future.

Great communication

Did a great job,they didn't communicate the inspection status until I asked.

Paul was great, very helpful, addressed all the issues.

good people

Timely, polite, professional and efficient!

High prices. But, very knowledgeable and professional. Was able to undo the wrong done by a former plumber.

Extremely satisfied. Very capable and helpful service person. Diagnosed, solved and fixed the problem quickly and at a very fair price. I would definitely hire again and recommend to others

Very good work

Very good job. Customer Service was excellent. Only issue, the floors were dirty.

There's really not that much I can say. The two men who arrived both put booties on, which was nice. One of the men ran a test for chlorine (found some) and to determine if I had hard water (I did). Normally I wouldn't have allowed two workers, since I've been burned in the past by theft. It's a common strategy for one worker to turn the water off and while you are watching the man who is doing the inspection and repair work the other is looking for items to hock. But these two seemed honest enough. After all was said and done the disposer was beyond repair -- something had "snapped." The disposer was relatively new so I wasn't about to purchase a new one. The man said he had never seen a disposer vibrate that way, but I had researched it online and it's not too uncommon. ???

They are good and prompt, but expensive. Project, replace toilet wax ring. Replace lavatory sink tail piece and lavatory sink stopper assembly I needed this done fairly quickly as the toilet was starting to drip water into a ceiling area below. The telephone staff who set up our appointment were great. Response time was short. Once the technician arrived, he was up front with pricing, so I knew what their price would be. I did postpone other less urgent work because of the price. The cost for these two items was almost $1000. Past experience with other plumbers would have been in the $700 range. However, TMS was available, and they were not If the price had been more in line, I will probably use them as my regular.

Great service. Pricing was a bit steep

The technician was great, he fixed my shower in record time and explained why it was leaking.

Very pleased with the service. Very professional and kept me informed of the work

Would have you again. From beginning to end it was gtreat.