This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
The plumbing service experts at Mr. Rooter of Southern Fairfield County are honest and ethical, and provide exceptional drain cleaning and plumbing services. Our customers know that Mr. Rooter plumbers will do the job right the first time and treat their entire home or business with the respect and care it deserves. A plumbing emergency is one of the most stressful and disruptive events a homeowner experiences. We offer a 24-hour solution for your residential and commercial properties. We work extremely hard to deliver the highest level of customer service is our number 1 priority. We also understand that actions speak louder than words, so we encourage you to visit Customer Testimonials to get a better picture of our customer service record. Ask us a question, or get in touch with an expert plumbing technician 24 hours a day, seven days a week.
Installation of tankless water heater was completed in a very efficient manner. Service was priced fairly and the owner Augie was personally involved from start to finish. The crew was courteous, knowledgeable and the job was done in less than 5 hours.. I highly recommend this company!! Charles N. Shelton Ct.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
stanley k.
01/2017
3.5
service was excellent
Rating Category
Rating out of 5
quality
4.5
value
2.5
responsiveness
5.0
Yes, I recommend this pro
Peg P.
12/2016
5.0
He was a nice guy and got the project complete on time.
Rating Category
Rating out of 5
quality
5.0
responsiveness
5.0
Yes, I recommend this pro
Michael C.
12/2016
5.0
Timely service, free estimate, good estimate and work performed on the spot and done...
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$230
Hector M.
10/2016
4.5
Had to have shut off valves installed in two bathrooms. The house we bought is an older house and shut of valves did not work properly. They were very responsive called and texted me with updates. The work done was great, the guy cleaned up after himself. They were not the cheapest but not the most expensive. Listened to my needs and gave me honest evaluation. Would recommend and use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$600
Ian L.
09/2016
5.0
I would highly recommend Mr. Rooter of Southern Fairfield County. Augie and his team did a great job in a messy situation...the water main from the street to our house sprung a leak and needed to be replaced. From my initial phone call they were very responsive--I received a callback in minutes, and the owner (Augie) was on-site to do an estimate very quickly. The estimate was written on the spot and emailed to us. Augie and his guys were professional and knowledgeable. The cost was reasonable and completed within the estimated budget. I wouldn't hesitate to call them again if I need plumbing work done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$6,000
Karen M.
07/2016
3.0
Very professional, just not thrilled with the fix. It's not leaking and that's the most important part, but according to plumber, he wasn't able to get an exact replacement so now the handle wiggles and feels like it's going to fall off. When I pointed it out, he said that's the best he could do. UPDATE: I called their customer service and they sent another plumber out to see what the original plumber did. He fixed the problem, and I'm satisfied. It no longer wiggles. Sorry that it took two tries...
Rating Category
Rating out of 5
quality
2.0
value
1.5
responsiveness
5.0
Yes, I recommend this pro
$257
Deborah O.
06/2016
5.0
We hired Mr. Rooter to connect our home to town sewer system. He responded quickly after I submitted a request through Home Advisor. He was on time, and completed the job in an efficient amount of time. After completing the installation, the yard was leveled, reseeded and bushes replanted. The price quoted was reasonable for the amount of work that needed to be done and he stayed within the quote. I highly recommend him.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Peter F.
05/2016
5.0
The company promptly called me after I submitted a request through Home Advisor and set up an appointment that day. The serviceman called before he arrived and was friendly and knowledgeable. He completed the job quickly and the transaction was smooth overall. A bit expensive but not outside what I would expect for this area or from any other company.
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
$250
Lillian S.
05/2016
5.0
We hired Mr root for plumbing work. They were fast to respond and dispatch a technician immediately. The technician was able to find the leaking source others weren't able to find. I am happy with their work and highly recommend Mr. Root.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$200
karen t.
05/2016
5.0
I highly recommend Mr. Rooter of Southern Fairfield County. They responded to my inquiry on Home Advisor for a sewer main repair immediately. I barely finished clicking submit when my phone rang. The office staff was polite, friendly and efficient. The owner August Wildman was at the door within an hour. He was extremely professional and knowledgeable. He prepared a written estimate on site and emailed me his quote as we spoke. He promptly responded to phone calls answering honestly to all follow up questions and options. Once hired the work was done within a day. The crew was more than competent, courteous and respectful to my property. The owner was present during the job and kept me fully apprised as the worked progressed. I would hire them again.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$4,950
Donald B.
04/2016
5.0
They fixed a leaky kitchen faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Noelle D.
03/2016
5.0
The owner personally handled our issue, calling ahead to talk through some options and possible pricing, and was on-time for the appt the next morning. He was honest and upfront about the problem, making sure I understood what was necessary to fix it. He did initial work to confirm what needs to be done, and was not an "alarmist" at all. The person who set up the appointment was courteous and friendly, and the overall service was top-notch. Definitely would recommend, and will be using them for service again in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$195
Cheryl S.
02/2016
5.0
They responded in less than half hour and we're able to come out the next day.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Rachel L.
02/2016
4.5
Very friendly, efficient, prompt and courteous.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Cathi F.
02/2016
4.5
Customer service was exceptional - they were prompt, courteous and professional. I felt comfortable leaving them at my home to perform their work while I was away. I was very pleased with the quality of work performed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$389
Marianne B.
01/2016
4.0
Excellent after hours response! Roberto was very professional and diagnosed the problem quickly... The estimate to correct the problem which was priced for 2 men for a day + material, was actually completed in half a day (but for the full price)!
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Service Categories
well,
sewer cleaning company,
water heater installer,
drain cleaning company,
plumber
FAQ
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: Closed
Sunday: Closed
Mr. Rooter of Southern Fairfield County accepts the following forms of payment: CreditCard
Yes, Mr. Rooter of Southern Fairfield County offers free project estimates.
No, Mr. Rooter of Southern Fairfield County does not offer eco-friendly accreditations.
No, Mr. Rooter of Southern Fairfield County does not offer a senior discount.
Yes, Mr. Rooter of Southern Fairfield County offers emergency services.
Yes, Mr. Rooter of Southern Fairfield County offers warranties.