Reliable Dry Basements, LLC, is your professional waterproofing company of choice. My years of experience mean you will be thrilled with my expediency and customer service. Call us today! EPA Certified!!!!Please remember that we are crawlspace specialist too! Let's talk today!... always dealing with the owner, never salesmen
Jay is very personable and cares about the satisfaction of his customers. The work was done in two steps because of conflicting projects, which was no problem. The work was done and their clean up was excellent. I would not hesitate to recommend them.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$9,000
Joyce C.
07/2014
5.0
Jay was fantastic and professional. He estimated the project, and within two days his crew was here to install a sump pump. The crew worked quickly and neatly. I couldn't be more pleased.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$150,000
Mark S.
06/2014
5.0
They responded quickly to my needs from start to finish.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Linda B.
06/2014
5.0
They did a wonderful job and delivered what they promised. Addendum: It is years later now (8/19/17) and I have to say this was the best thing we ever did for our home. The basement has been dry ever since.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$3,750
Mary t.
05/2014
5.0
Jay was great to work with. He walked through the options when he came to look at my basement and garage. We were getting water in both and did not know how to make it stop. They came and started the work quickly and it only took them about 2.5 days. The guys who actually did the work were amazing and stopped and asked me questions when they needed to, and showed me things along the way. They worked fast and very clean and made sure that they left the basement, garage, and outside cleaner then they found it! Thank you guys! no water since this was installed! Great work!
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$9,810
Heather U.
12/2013
5.0
This contractor did such a great job at the first property, we hired him for another job. Went above and beyond on both jobs, was communicative at every step of the way, and price was very reasonable. We will definitely work with Jay and his crew in the future!
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$3,200
Timi B.
11/2013
5.0
Even though there was no actual work involved, Jay was willing to take on our little job. He was polite, put everyone involved at ease, answered all questions and was upfront with what he would and would not say in his report. I would not hesitate to recommend him and he would be the first one I would call if I was in need of waterproofing services. Thank you Jay!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Yvonne O.
09/2013
5.0
Recommend Jay in a heartbeat!!! Great work, great price and awesome service. Jay was personally always there when I needed him. No surprises, always upfront. Jay knows his stuff and knows how to communicate it in a personable manner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sophia A.
09/2013
1.0
the work do not show for all his talking, many promises and that all it is just talk.
Rating Category
Rating out of 5
quality
2.5
value
1.0
responsiveness
2.0
John R.
08/2013
4.5
Owner/salesman Jay put my wife completely at ease. Jay has responded to any and all questions. Minor points: 1- each sump pump has to be supported by a seperate, dedicated line - may require addtional cost to hire a qualified electrician, 2- :cosmetic" items are not replaced by workmen i.e. - coverings for baseboard heating units. Original time estimate - 3 days - actual 1 day! 6 men worked non-stop (a short lunch break) arrived @ 9 AM, departed @ 7:00 PM. Obvious teamwork involved and great to witness. One of the most productive and trustworthy contractors I have ever experienced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
$6,000
Claudette B.
07/2013
5.0
Jay, the owner was great. Made everything right. He is the best sales person you could find and is a proud man. Can't go wrong with Jay. When Jay makes a promise he follows through, even if it's a year later, As far as Jay goes, he is A+.
Rating Category
Rating out of 5
quality
4.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$8,433
Peggy C.
03/2013
N/A
The owner Jay, has a professional and calm demeanor. He explains everything with no high pressure or "fear" tactics. He uses the most 'approved method' for waterproofing your basement and stands behind it 100%. I have no concern that if an issue were to arise, Jay would be there to take care of it. His crew were outstanding, incredibly hard workers. Polite, respectful, clean, punctual are just a few rods to describe them. John (there crew manager) was excellent! Once the job was complete (at 8:30 PM!) he took the time to take me through everything. answer all my questions, and show me inside and out how the system worked. Stop looking! HIre!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$7,500
Cara B.
06/2012
N/A
Working with Jay was great! He gave us the best option that would work for our basement. He was upfront and the job was completed quickly. We would recommend him to anyone!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
adam b.
01/2012
N/A
As a Compliance Officer for a large, New York City organization, I expect work to be completed properly and on time; Reliable Dry Basements exceeded my expectations. Jay is the owner of the company, and I found him to be honest, sincere and always available. Whenever I called to ask questions, Jay answered the phone and spoke with me. He was also at the job site while the work was being completed and guaranteed all the work in writing. The job was completed on time and without a single problem, and his quote was the lowest of the four (4) companies that I interviewed. My basement is finally dry after years of heavy water damage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Andrea S.
12/2011
N/A
I knew I wanted to hire Jay the very first day he visited my house. He was very professional and he thoroughly explained everything he was going to do. The quality I loved most was that he was never pushy. He gave us the best possible price and did not pressure us to hire him by lowing the price. Once he gave us the estimate he never called us back to pressure us. He left it up to us to call him when we were ready. Once I called him to let him know we were going to hire him he returned to our home within two days to set up a day to do the project. The men who did the work were very professional and very neat. Very pleased!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Cheryl K.
11/2011
N/A
I am very pleased with the work that was done. The crawl space was very low & hard to work in, but John finished in just a few hours and did an excellent job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Elizabeith O.
10/2011
N/A
We brought this 70+ year old the house, the basement apparently has a long standing water problem. Jay, the owner of the compnay came to our house and insepected our basement. He is very detail oriented, patient and professional. His estimate is very competitive. He finished our basement in three days. His workers are nice and they cleaned the basement after they done. It has been rained for more than a month after Hurricane Irene and basement is dry. Jay is not pushy, he does not sale you anything you don'y need. He always returned my calls and explained all my questions. He stays with his estimate. I am very happy.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Steven P.
09/2011
N/A
Jay Seltzer had us sold just from his presentation. He educated us well on how the system operates. The system was installed 1 week before tropcal storm Irene hit us. Although we didn't expect the storm when we ordered the sump pump system to be installed, it was the best test. After more than 5" of rain in 12 hours there was not one drop of water.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Peggy H.
08/2011
N/A
JOB WAS DONE ,VERY SATISFIED
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Gerald S.
07/2011
N/A
Honest, thorough service. A great value.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Gerald S.
07/2011
N/A
The owner from Reliable Dry Basements was prompt, honest, reliable and attentive to detail. I would highly recommend Reliable Dry Basement as a great value.