Lion Home Service

The cost was a little more than I expected, but the service was excellent. I don't mind paying extra for this kind of service.

The representative of Lion Home Service arrived, unexpected, as I was waiting, sick, for a driver for an appointment with my doctor. I told him that I would have to leave in a matter of minutes and why. He insisted he would go ahead and see how much he could get done. I am 85 yrs old and was feeling quite weak. He was aggressive & went to work, "seeing how much I can do." The problems were electric shocks to my hands/arms when I turned on any light switch and one ceiling light on the 2nd floor working about 40% of the time. My driver arrived. He said he had finished. He had quoted $600 & wanted a check for over $600. He said IF the lights did not work, I would have to go to another electrician. Feeling weak, short of breath. I gave him my check for over $600. I do not have alot of money. The light switches are not totally fixed. Some still give shocks. I wrote a letter to Lion Home Service. No response. I deserve a reasonable return.

I like that when I have a problem and I call they come out right away

They really want to work

They were expensive, but they came when we needed them and did a great job of the furnace installation.

Very professional, great customer service!!

Furnace not working. contacted Home Advisor and received call within minutes. Service man came out that afternoon, diagnosed problems and I decided to replace. Project manager came out first thing the next morning and it was installed before 3:00 that same day. All the gentlemen where extremely knowledgeable, polite and professional. Top of line company!

They are good at notifying and reminding you when projects are due for inspection and/or repair.

Knowledgeable and friendly.

Chris Worm is wonderful young with a great sense of humor/very skilled in solving issues. I really appreciate Lion and Chris.

Great technician! Friendly yet professional- he knows his furnaces! But the company s practice of a 2nd service call fee because he had to come back the next day to finish the job was a bit off-putting. Still, the work was excellent and done in a timely manner. They responded quickly to my needs: furnace was not producing heat and the temp was supposed to get down to 19! Chris was able to get me heat overnight until we could replace the thermostat the next day.

Easygoing guy with great communication.

I had some electrical issues that was shorting out several circuits. They found the issues and quickly fixed them.

good communication

Understood what I wanted and needed and did it all efficiently

Argumentative, not very good customer service, over-charged almost 200%. $900 for a gas valve.

Scott, the gentleman that I spoke with on the phone, was very friendly, took the time to explain the services to be performed, and provided a variety of scheduling options to accommodate my schedule. So pleased with this company from beginning to end!!

Very friendly, professional service! On time. Explained everything and several hundred cheaper than Lowe's and Home Depot estimates.

Called Lion when my husband's wedding ring (passed down 3 generations) fell down the heat vent. Blake carefully and quickly retrieved it! Thank you! He also didn't try to sell me a bunch of other services and was upfront with costs.

very efficient, did a good job.

Excellent service and very professional!!

Showed me there was scorching in furnace from the elements!