PROPERTY MANAGER

unknown

This agency is the absolute worst in Durango. Their properties are "as is" (as I'm sure lots of rentals are) but what that means is they do not invest time and money into fixing/improving things, even when they are hazardous. For example- I lived in a location that had electrical wires hanging down and touching/almost grown into a tree. They refused to do anything about it. Anything I fixed or hired someone (my own plumber when it was a weekend and would have caused extensive damage if left to wait for their calllback), painted, or replaced items that came with the house they refused to reimburse. They simply wait for something to break or fall apart before they improve or put any money into the property. They will leave things in the unit that don't work (stove burners/water heater/cracked sink that leaks visibly/missing drawers in the cabinets) in the hopes no one will call to have them fixed. When I did call them, I had to call 5 times to get someone over to fix anything. Also, TPM makes you sign an agreement when you move in that you'll have to have the carpet professionally cleaned (not even a do-it-yourself machine- a service) and prove it with a receipt- regardless of how clean the carpet is already-out of your own pocket. Bottom line- they have no respect for tenants or the properties and are just out to make an easy buck. Look absolutely everywhere else before you rent from these people