Courtney & Courtney

We worked with Courtney & Courtney as our landlords, for a home we rented upon moving to Colorado Springs. All we can say is that it was a smooth, easy, professional and enjoyable experience. We worked exclusively with Connie Devich, who was outstanding at every turn — always attentive, but never pushy. Always asked for our cooperation on things that needed to be done well in advance, and was incredibly easy to work with. Just got off the phone with her, in fact, and her fabulous work reminded me that we should tell people what a fine experience we have had with Courtney & Courtney. If you're renting/leasing, you should feel very good about having them as your landlord.

For the first few months everything went great. Then Courtney and Courtney (C&C) stopped returning my phone calls, began charging me an exuberant amounts for simple things (I received a call that steps were beginning to fall apart and C&C could get the steps replaced for $300, I repaired steps at my rental myself for the cost of the wood. Total cost $25). I began to notice how they supported the tenant over the landlord. Most recently my tenant moved out because I was looking to sell the property. I had called and ask C&C to inform the tenant that I would be showing the property. This is usually a 24 hr notice. Two days later I received a call from C&C explaining to me that he tenant didn't want to have to tie up the dog during the week and that she worked all week long and would be too tired to have the house in a showing state. So, I asked about weekends and C&C said that the tenant enjoined spending time away on weekends and wished to be there when it was showed. I told C&C that that it was not necessary for the tenant to be there. This is when I really noticed how the property manager I hired to assist me in my rental property was against me and for the renter. The manager informed me how the tenant was busy and worked hard all week and enjoyed their time off and how I was asking something that just unreasonable. I received a phone call one month after letting firing C&C that I have a utility bill I need to pay for 12 days of May. I replied that I didn't understand. I was berated on the phone about how tenants don't pay the last utility bill and this is usually done by the landowner. I call the utility company and they explained that the old tenant failed to cancel service. And the new tenants called to have the utilities in their name. This is how the old tenant received a bill for utilities. I called C&C and was accused of not paying the bill, not supporting the tenant when they moved out, and that it was my responsibility to change the utilities back to my name. I'm a 40 yr old male with a BA in History, I understand how life can eat up all one's time in a day. But I don't understand how someone can not pay their bills and expect someone else to pay them. I have since fired this property manager group, C&C, and taken over responsibility for myself. This is a company I would never use again nor recommend to any friends or neighbors.