We have been in business for over 27 years and are Nastec and NATE certified. We do over 20,000 service calls per year and about 50% of those are from repeat and referral business. A couple of reasons for that are: we GET OUT the SAME DAY and we have our own training facility where our techs are kept up to date on all the industry changes and not necessarily on your equipment. We are master plumbers, master electricians, and an HVAC company so if you have any needs in these areas let us know.
The technician checked the problem and gave a quote before beginning. He had the parts with him and fixed my dryer in less than an hour. He was courteous (put shoe covers on before coming in the house), and efficient. I would recommend them
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kimberly B.
08/2019
0.5
He didn't know what he was doing and didn't fix the problem
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Cami G.
08/2019
5.0
na
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jason P.
08/2019
4.0
really good service
Rating Category
Rating out of 5
quality
5.0
value
3.0
responsiveness
5.0
Yes, I recommend this pro
Kegan W.
08/2019
4.0
The service member was great in fixing our AC.
Rating Category
Rating out of 5
quality
4.0
value
3.5
responsiveness
4.0
Yes, I recommend this pro
$700
Jim L.
08/2019
3.0
They charged me $1000 labor for a repair that took 2 hours to complete (total $1558 to replace blower motor in attic air conditioner).
Rating Category
Rating out of 5
quality
5.0
value
2.0
responsiveness
4.0
$1,558
Chris F.
08/2019
0.5
would give negative if I could. So Action came out and fixed our leech fields. I have never in my life worked with 2 bigger morons in my life! John was the main on and his brother I cannot believe they are in business. I have pictures and texts to back up my claims about just how terrible these 2 were. I feel bad for anyone else who works with them!!!!!!! They did so many things tear up my sprinkler line in 8 places then covered more than half! Striped on of my $1600 trees of almost all the bark around it! Damaged another one also. Left plastic mixed into dirt everywhere. Left the inspection pipes all crooked and different heights!! It took me to send crazy messages that I think scared him to come fix the pipes and cut them all the same size! Ripped up and buried my metal edging. Then they of course had to be at the very top of the bid I received!! Just really unbelievable they do business like idiots. What if I was 75 and couldn t fix all the crap they messed up????
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
David B.
08/2019
5.0
courteous and professional. came out to service my AC and identified and diagnosed issue with furnace. on the spot quote to do repairs and offered a miiltary discount. scheduling a return visit after parts are received.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jeff F.
08/2019
4.0
Kimball did a great job fixing our AC problem.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Vicki R.
08/2019
4.0
Outstanding quality of work; poor communication from front office. Think they are short-staffed as showed up for appointments very late in day.
Rating Category
Rating out of 5
quality
5.0
value
3.0
responsiveness
2.5
Yes, I recommend this pro
$530
Jennifer C.
08/2019
4.0
very considerate and did a very good job
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Patricia P.
07/2019
2.0
Very poor communication updating appointment status from office and technician.
Rating Category
Rating out of 5
quality
5.0
value
3.0
responsiveness
1.0
$400
Alexandria H.
07/2019
0.5
Unresponsive, does not stand by his work, shouldn't be in HomeAdvisor network. Has a F rating with BBB, do not hired this contractor under any circumstances
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Dave W.
07/2019
5.0
Nick came out and accessed the problem right away. Fixed the issue in 20 minutes and it only cost the evaluation price. Was very pleased. He was personable and polite.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Carl Y.
07/2019
5.0
Professional, thorough, and knowledgeable.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$1,200
Kevin S.
07/2019
1.0
DO NOT USE THIS COMPANY. Service tech misdiagnosed issues on a dryer machine 3 times, had to come back several times, did not know this brand of machine and could not fix it - only to not complete the work and leave the dryer in pieces. We had to miss work 4 times, and the tech no showed twice. Office staff is rude, incompetent and comfortable ripping people off. Allysa is a despicable person who makes a living robbing people of money for repairs done wrong, or not done at all. Stay away!
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
$250
Craig C.
07/2019
0.5
After confirming an appointment over phone this company was a no call, no show. When I spoke with the company after the appointment window they seemed unapologetic and unconcerned by their lack of arrival.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
$60
John J.
07/2019
5.0
Very good, just a little later than they thought to arrive
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.0
Yes, I recommend this pro
Carolyn M.
07/2019
5.0
Absolutely excellent, from service, respectful, dependable, efficient.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Bill P.
07/2019
4.5
Jesse the technician was very professional and knowledgeable