Paradise Pool & Spa, Inc.

Very knowledgeable and clear on needs and prices

When my brand new pool light suddenly stopped working after Paradise completed some tile work, I got the technician who installed the light (a competitor of Paradise) to check it. He opened up the panel of the light controller box and to our horror, we could see inside that the hot lead to the light had been cut cleanly with a wire cutter! Someone had deliberately opened up the panel, cut that wire, and then closed it back up. The workers at Paradise were the only ones there. After multiple phone calls I finally got the owner, Jason, to admit that he instructed his worker Zachary to “disconnect” the lights rather than just throw the circuit breaker. But cut the wire???Absolutely crazy! In my mind this was clearly an act of sabotage perpetrated by Paradise against a competitor. And then not even tell me what he had done was even more devious. Bottom line, any honest and reputable crew would have simply shut off the power at the panel. These guys clearly can't be trusted.

We hired pro Omar for 5 hours he came for 15 mins said work would be done in 3 days but never showed up again.

They were very professional and completed the work in the amount of time promised.

This company knows their stuff. They are experts in proper care of the plaster in the pool. They explained the science behind how the plaster works and what they did to make sure the plaster was cared for to make it last a long time. For a month after the pool was filled Shaun came to ensure the plaster was curing properly and the chemicals in the pool were at the proper levels. He came three times a week for two to three weeks then came two times a week to check on the pool. We are really happy with the way the pool came out.

Doing a good job.

Thy make pool repairs. Prior service wouldn't make repairs

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They did a great job. My pool is beautiful! They know what they are doing and are very kind and caring.

They came at short notice got my heater fixed.

Excellent, highly professional and friendly staff. Everyone did great work and the pool rehab turned out much better than I had dared hope. My late 1950's-era pool looks brand new!

Good service, communication, and follow up.

Sam, Shawn and Henry are real pros -- they know their business and did an amazing job running new wire, installing new circuit breakers and the new, variable speed pool pump. I HIGHLY recommend Paradise Pool and Spa.... you won't be sorry you called them!!

Sam came out to fix our pool. He is young but very knowledgeable about the pool. He fixed our pool problems in an hour. Answers all the questions and even let us know about the our house gas meter is lower than our pool heater required. The big name company replaced our pool heater less than two years ago and didn't even mentioned to us that we need to have gas company to come adjust for free. Thanks to Sam we save our expansive pool heater from failing in the future. We are very please with the service. We recommend this company to friends and other. Also please support south bay local business than big name brand company whom doesn't have personal touches to their customers. Thanks again Sam and Paradise Pool and Spa.

Professional, informative, and quick.

Jason is the owner and he takes a personal interest in all the work that is done, he was very responsive, on time, and they did a good job.

Courteous very business like and no pressure sales.. The best and lowest estimate.

Very professional, timely and attentive.

everything went very well

Very nice & and got the job done fast. I will use them again.

Knowledgeable in their industry. Provide good explanations of options. Installers are very good, communicative, willing to meet customers expectations. I recommend this organization for pool parts, and services.

Professional, friendly and prompt. great job.