Description of Work: Fixed a backyard lawn spigot. Fast job. |Didn't last. Way overpriced for |poor repair.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
Response from Boden Plumbing Inc
[Member Name Removed], I looked back through our records and I am a bit confused. It looks like we repaired a sprinkler valve for you, but it was back on 9/24/2010. You said the work was completed on 5/16/2016. Are you confusing us with another company? Also you said it did not last. I wish you would have called us. We offer a one year warranty on all our repairs, and a 100% satisfaction guarantee. Casey Boden
Beverly O.
03/2016
5.0
plumbing
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Edward H.
11/2015
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
unknown
Description of Work: Replaced the hotwater heater and replaced a broken drain pipe in the crawl space.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
John H.
07/2015
5.0
plumbing, water heater repair
+ 0 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$1,600
Robin D.
04/2015
5.0
plumbing
+ -1 more
It went wonderful!
Description of Work: Unclogged a drain for me
Rating Category
Rating out of 5
Yes, I recommend this pro
Ann B.
04/2015
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
unknown
Description of Work: New disposal put in kitchen sink has worked great!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
vicki A.
02/2015
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
unknown
Description of Work: Installed dishwasher, garbage disposal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Jackie B.
12/2014
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
unknown
Description of Work: Very professional and friendly service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Irene C.
07/2014
5.0
plumbing, water heater repair
+ 0 more
unknown
Description of Work: Replaced an on demand hot water heater...Went very well.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Erica T.
03/2014
5.0
plumbing
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
michelle L.
01/2013
5.0
plumbing
+ -1 more
They said they would be here at 8 o'clock on Monday and they were. They explained the problem and the cost. They got the job done in three hours. Everything was perfectly set up and clean up. I thought the price was reasonable.
Description of Work: Boden Plumbing did some plumbing work for me.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Melanie H.
11/2012
5.0
drain cleaning, plumbing
+ 0 more
See above
Description of Work: Bathroom sink drain was clogged. Cleaned the drain...... Biggest problem was working on my bath tub leaking problems. Other plumbers looked at the 1948 fixtures and didn't want to deal with them. Chris took it on. He replaced all fixtures with new state of the art "modern fixtures". No more leaking, no more wasting water. I don't have extra money available for these kind of repairs......I feel like I got a bargain for what he did.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Paul C.
07/2012
4.0
plumbing
+ -1 more
I made an appointment for this company to come out on a Friday to install a disposal/button switch that I had already purchased. The plumber was punctual and very nice. I asked him to give me an estimate, which he did - $239. Since this was a labor-only job, and I knew from previous experience that it should take about an hour or so, I asked him how he came up with an estimate of $239. He immediately copped an attitude and stated that "in this area" the going rate was $175 an hour. (Translation: You live in an affluent area so we are going to overcharge you.) I told him that seemed a bit high, and asked if he would do the job for $200. He stated that they don't normally dicker with customers on an estimate, but that he would do it for $200. He completed the job in about an hour, and the work was fine. The reason Boden Plumbing is getting a "B" instead of an "A" is because they tried to overcharge, and because the technician got an attitude with me.
Description of Work: Install disposal and button switch in kitchen sink.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Boden Plumbing Inc
I was the plumber that was out the customer's house, and I’m surprised he did not give us an A+ rating since he got his job done both efficiently and at a bargain rate. There are a few points in his review that don’t make sense to me. For one, his review makes it sound like I was dealing with him the whole time, when in fact I was inside talking to his wife while he was outside doing yard work. I showed her my price book and let her know the task was going to be $239 to complete. She said she would have to go outside and ask her husband. She came back in and said he thought it was too expensive and would only pay $200. Normally we don’t negotiate prices with our customers. The prices in the book are predetermined to reflect our overhead and periodically adjusted depending on our current costs of doing business. We charge everyone the same prices, regardless of what area they live in (affluent or not). Rather than leave and waste a half hour of travel and diagnostic time, I chose to complete the job at a reduced rate. By Paul’s own admission, the work was fine. I would go a step further and say the work was great. I went above and beyond a normal disposer install by drilling a hole through their countertop and hooking up an air switch since their electrical outlet was not set up for a disposer. Paul’s complaint that we tried to overcharge him is unfounded and insulting. According to my truck mounted GPS, from the time I left the shop to the time I finished the job was an hour and a half. My initial bid of $239 was right on the money. At $200, we made nothing. As far as me having an attitude, if I did, I apologize. It just seems rude to me for a customer to present you with a “take it or leave it” proposition based on what they think your time is worth.
Katie Z.
12/2010
5.0
water heater repair
+ -1 more
I called 3 vendors, one in Napa, one in Sonoma (Boden) and one in Concord (about 26 miles away). The Napa vendor didn't even bother to come out and preferred to do a ballpark by phone. While the Concord vendor was extremely friendly and helpful, I did realize that the company was regional (west coast) and although the cost was significantly less, I chose Boden plumbing for the following reasons: Boden is a local, family owned company Their service was extremely prompt, friendly, professional and courteous. They were out the next day for the estimate and arrived when they said they would. Their product (Bradford-White) is top rated by contractors (did a lot of research) and made in the USA. Lastly, they have a 6 year FULL product and service warranty - any problem, they'll take care of. Although I spent a little more money than I would have with the Concord company, the warranty is by far worth it. I believe it's important to support local businesses, especially family owned and especially during these hard economic times. I would like others to keep this in mind when choosing a vendor. They worked quickly, and left no mess whatsoever. Lastly, they helped show me the basics of my new hot water heater and offered to help any time I had questions. I highly recommend Boden Plumbing for replacing your hot water heater. In the future, I will be calling this company for any other plumbing needs I have. These guys were just great!
Description of Work: Replaced old 50 gallon gas hot water heater with corroded pipes with a brand new USA-built hot water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,265
CAROL B.
09/2008
5.0
water heater repair
+ -1 more
The fellow was very good, did a good job and cleaned up after himself. He was there and available on a Friday.
Description of Work: They replaced a water heater. (propane)
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Heating and Air Conditioning,
Drain Cleaning,
Sewer Cleaning,
Water Filtration and Softening
FAQ
Boden Plumbing Inc is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Saturday: 8:00 AM - 4:30 PM
Boden Plumbing Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Boden Plumbing Inc does not offer free project estimates.
No, Boden Plumbing Inc does not offer a senior discount.
No, Boden Plumbing Inc does not offer emergency services.
No, Boden Plumbing Inc does not offer warranties.
Boden Plumbing Inc offers the following services: Residential, service plumbing, water heater, sewer, water filtration, tank less, heating & air conditioning.