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SERENE LAKES REALTY

Real Estate Agents

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Lauren V.
07/2012
1.0
real estate agents
  + -1 more
It's 1:28 in the morning and I can't sleep because I just have images of Krista's rudeness to me today racing through my head. She treated me like dirt, walking away when I was talking and giving me a haughty, superior attitude. When I implied that if the house were only SHOWN, it would sell (based on the fact that it was shown 3 times in 9 weeks and those showings resulted in two offers and a second showing) she said that I got lucky with my offer -like it was a freak thing. This from a broker who never took the time to look at my beautiful backyard (that I worked on for 50 hours planting flowers, laying rock, etc.) because she saw it 4 years ago, a broker who doesn't seem to get the difference between a beautifully remodeled home and a whitetrash 70's gold lame bathroom. My home, due to countless hours researching MLS listings, is listed way under value (there is nothing in my price range that has 4 bedrooms, a two car garage, and my square footage -let alone the $150K remodel, the two decks with a river view, the hardwood floors, the impressive staging...). Even though I would love for this sale to fall through so I can re-list with another broker (there are two dying to take the listing at a higher price), I signed the offer's paperwork -and Krista will get her commission for doing nothing but lowering my price, then giving the buyers a discount for basically hooking up the ice machine on my new stainless refrigerator. If only she would use her selling skills on potential buyers -instead of selling Sellers to lower their prices. I only have myself to blame. I listed with the wrong agents.
Description of Work: I listed my house with Serene Lakes Realty. It would be hard to describe the "services performed" by them -because they didn't perform any services, really. They didn't do much of anything except list it on MLS (and even at that, they did poorly). They waited 5 weeks to put a sales sign out in front of my house. They waited 6 weeks to put flyers in the box at the sales sign. They never came by (still haven't) to see the back yard (originally it was covered in snow) even though I requested that they do so to take pictures to put on MLS (I eventually had to borrow their camera to perform this service). Because of their preference for the neighboring development, they only showed my home once in 9 weeks. Even though I gave them beautiful photos of my home (which I used to rent it out for holidays at $275/night) they used their own bad photos to post on MLS. There was no open house given -nor was I listed on the regular local broker open house. The only service they performed was to convince me to drop my price after 5 weeks of not showing my home). Another broker finally showed the home and I did the walk-through: it was a piece of cake selling the home (resulting in the potential buyer's response, "I LOVE the price!!!"). Serene Lakes IS good at getting you to reduce your home below market value -but selling is not their strong point.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$10,000

    Contact information

    21728 DONNER PASS RD, Soda Springs, CA 95728


    Licensing

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    Service Categories

    Real Estate Agents

    FAQ

    SERENE LAKES REALTY is currently rated 1 overall out of 5.
    No, SERENE LAKES REALTY does not offer free project estimates.
    No, SERENE LAKES REALTY does not offer eco-friendly accreditations.
    No, SERENE LAKES REALTY does not offer a senior discount.
    No, SERENE LAKES REALTY does not offer emergency services.
    No, SERENE LAKES REALTY does not offer warranties.

    Contact information

    21728 DONNER PASS RD, Soda Springs, CA 95728