DaBella - Sacramento (Roofing)

The sales side of the experience wasn't perfect. They were a little pushy and the product was a bit pricey. The subcontractor who did the work was a joy. The crew was pleasant and professional and the project lead made sure everything was right. There was one item where the salesman appeared to misrepresent the situation, but the sub made it right. In a perfect world, I'd love to buy the product directly and hire the subcontractor.

DaBella was very prompt to respond to our inquiry. They clearly detailed what the project would entail. The installer was very professional and did a great job. We were very pleased with the results.

I was impressed with the amount of time they spent explaining everything, the thoroughness of the investigation, and the booklet they left behind. Also, they offered financing....without that , I wouldn't have been able to afford it. The quality of the roof is top-notch!

Fast and efficient

Patio door done at the same time, would highly recommend them to anyone.

great work crew, fast and neat. Pouring rain and they kept working. They exceeded my wife's concerns.

Beautiful roof, extremely happy with the work and the quality of the material. I would definitely recommend them.

Be careful that you get everything in writing from the sales pitch or they will get away with doing much less. They tried to get me to pay an extra $1600 for skylights that were in the contract to replace! I put a nail though my foot after they left as they did not use the metal detector they promised, I found 50 more nails after an hour of scouring the front yard! When the skylights were eventually installed they were too big so they placed them over the old framing and sealed them on that way. Just crap. Hopefully the roof will last the 50 years they 'promise' but their reputation is permanently ruined with me and I will tell everyone. So sorry I used them.

The workmanship was good and very quick. From purchase through installation it was only a could of weeks! Matt , the salesman, checked in with me personally after the job was complete. The roofing crew even cleaned up the bit of debris that went into my neighbor's yard!

Paul Johnson was very professional, was on time and explained the system very well. Haven't been installed yet, 1 to 3 weeks out. I'll update this review when the job is complete.

Very nice company with good product. Salesmen was knowledgeable without being pushy. Just hope it lasts!

Matt was a real helpful sales person. He explained all of the new technology that would go into my roof. My roof was quite complete and he said he would send out his best crew. He got me in touch with his installation manger and we worked out the days and had them come out when it had the least chance of rain. Everything was done as promised. I even purchased the 25-50 year warranty so I would some the peace of mind.

The customer care is excellent. Jeff inspected everything and gave an honest opinion of the needs. He also recommended a product designed for my needs. Thank you DaBella Exteriors and Jeff.

This was our first time hiring to do a bathroom shower install and we are very pleased with the end result. Everything went smoothly from consult to install. The young man that did the install (Austin) was very thorough from start to finish. We thought they were a little pricey, but the quality of their product may be worth it. We weren't sure how to rate the value for money because this was our first time experience dealing with DaBella and hopefully they will stand behind their guarantees.

We just had our first consultation with DaBella and were pleasantly surprised by the honest and friendly employees Chris R & Jordan that we met. No high pressure sales for the first time in 50 years of dealing with sales people. Chris R & Jordan were very knowledgeable and polite. They were willing help us any way they could. They had answers for all our questions. It was really a pleasure doing business with them. We will be getting our new roof soon and will post another review when the job is finished.

Sales persons Matt Pittam and Lance Fagan were professional in demeanor and provided clear and concise information regarding product and product quality. Information regarding costs, timelines, and financing was also presented.

The sales person implied they had there own specially trained crews, but that is not the case. I have a deck cover that attaches to the baseboard of the roof, which developed a leak after they were done. They said they would send someone out, but never did. The subcontractor crew did a good job on the roof itself.

We felt that the roofing system that DaBella offers is worth what we are paying. We haven't had it installed yet, but are looking forward to it. Matt and Steve did a great job explaining everything and easy to talk to.

From the sale to the tear off and installation I am very happy with DaBella. As l just retired my concerns about cost were answered and the financing very affordable. The roof looks great and when climbing into the attic the improvement of the air quality there is obvious.

Very efficient work team. Quick and knew their stuff.

They promised cleanup but I had to pick up water bottles and small pieces of roofing this week. The only information that I received was they would arrive Thursday 8am, while the whole project was 80% complete that day, they did not arrive to finish it until well afternoon on Friday so they were still working late into the evening on Friday Forgot to install the new sky lights,and left all their supplies and inventory including a huge dumptruck in my driveway all weekend. Sunday afternoon they came to retrieve it, again no advanced warning, and they pulled down my utility lines in the process. Overall I did not get the customer servive they spent an hour n my home promising me. Very unhappy!

the crew was outstanding!

Installers were exceptionally hard working, professional and friendly. They stayed late to complete the project. Plus they really did a good job cleaning up after the job. The tub install looks great!

I am satisfied with the workmanship and the quality services performed by the contractor.