Dynasty Roofing, Inc. was recommended to us by our local real estate agent that we have known for a few years. We obtained an estimate from them first, and then three additional estimates from other roofing companies.
The decision to go with the Dynasty Roofing turned out to be an easy one for us. They gave us the best first impression in terms of their integrity, professionalism, punctuality, their knowledge of what our project entailed, and the detailed information they provided us as to what set them apart from other roofing companies. For one thing, their marketing package included a 20 or so pages long listing of hundreds of the roofing projects that they had done in the area, including property addresses, the specific roofing material, and the color of the shingles for each project. Later on, that made it easy for us to drive around in our own neighborhood, look at some of those projects and decide on the type and color of the shingles that we wanted for our own roof.
Since ours was going to be a big and relatively expensive project, it took us about a month to obtain and review the estimates and make a decision on the roofing company and the roofing material. During this period, I would say I contacted the Dynasty Roofing about 10 times, both via emails and by phone. They responded to all of my inquiries and concerns professionally and in a timely manner. They also ended up offering us the best pricing of the four.
After signing the contract, they scheduled our project for the following week. They showed up on time and worked for 5 full days with a crew size ranging from 3 to 6 or more depending on what they were doing. In addition, one of the owners of the company provided regular inspection and supervision, and also worked along with the rest of the crew as needed.
Since I work from home I was around the entire time and had lots of opportunities to observe and interact with their crew. Every member of the crew was professional, pleasant, and courteous. They worked efficiently and most importantly very effectively as a team. They also removed all the debris, picked up all the nails, and used a blower to clean after themselves at the end of each day.
This was our first and only roofing project so I can't compare it with any previous experience. But in itself, it was much easier than what I had anticipated. The credit I believe should go entirely to Dynasty Roofing Company, to their office staff, Lupe, their great crew, and their hands-on owners Jessie and David. Thank you to all of you. Our new roof looks great and we can't wait for the next big rain.