Royalty Plumbing, Inc.

plumber, water heater installer

About us

Here at Royalty Plumbing (formerly Empire Plumbing) we pride ourselves on our professionalism and Customer Service, and our clear and concise communication. We specialize in all of your plumbing needs. Give us a call today for a free estimate! ** Company will continue providing all services during the Coronavirus epidemic, while providing the necessary precautions.

Business highlights

10 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.8195 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
2%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.6
responsiveness
4.8
Showing 51-75 of 195 reviews

Roy O.
10/2019
5.0
The plummer who came from Empire Plumbing "Richard" arrived early, which was great. He solved the drain blockage very quickly for a reasonable fee. The original plumber from another company could not solve the problem in over an hour and wanted ten times the amount paid (which included taking out the tile shower floor etc.). Richard was very polite, professional, clean and did not criticize the previous plummer. I will definitely call Empire Plumbing in the future and recommend them to my family and friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lois S.
09/2019
5.0
Richard was an outstanding ambassador for Empire. He was very efficient, hard working, polite nd professional. He cleared two clogs, swapped out one toilet, installed a faucet, changed out a leaking supply line and made sure that another toilet was in good working order. I would definitely recommend Empire and Richard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sue H.
08/2019
5.0
Gabe was very efficient, did a very good job, was very clean and understood the problem right away. I would use Empire again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Joel M.
08/2019
5.0
very friendly, on time and quick. no pressure sales. offered different options.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kenneth (Ken) H.
07/2019
5.0
Did a great job for me. Had a toilet with a leaking base seal. Since I was already planning on replacing it I gave them a call for a sewer line clean out and toilet installation. No emergency since I had another bathroom I could use. Came out the morning of the next day and in an hour and half the job was done. Very friendly and everything was clean.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$275

Roger M.
07/2019
4.5
They where on time and did a very good job. They also had the best price and did not try to up sale the estimate. Also a 10 % Military discount was applied. Would recommend

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$1,485

Maung T.
05/2019
5.0
Very punctual, professional and courteous. Provided a very honest opinion of the issue without exaggeration. Solved the problem in a reasonable amount of time and price. Thank you Empire!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Constance B.
04/2019
5.0
He did an excellent job. So far everything is working well.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$300

Peggy D.
04/2019
5.0
They were very prompt, efficient and professional. They were done withing minutes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sukhwinder A.
03/2019
5.0
It was great working with someone you was courteous, reliable and great knowledge of the subject.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cathy B.
03/2019
2.0
Get a detailed quote.

Rating CategoryRating out of 5
quality
4.0
value
2.0
responsiveness
3.0


Jazmine C.
02/2019
5.0
Very nice work and punctual. Gave me a good price for all the work that was done. Would sure recommend them to everyone I know and I would sure give them a call again if I need them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Beverly H.
02/2019
5.0
They came out quickly, gave a free estimate and were professional and cordial. I will use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$185

William H . E.
01/2019
5.0
They are good and honest.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tyrone B.
01/2019
5.0
great Job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


Bob B.
01/2019
4.0
Good service but the job was a bit expensive at $325 to replace the thermal coupling on our water heater. The part was $75 and the thirty minutes labor cost $250. However, the family we’re happy to have the hot water back!

Rating CategoryRating out of 5
quality
4.5
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Jeannie s.
12/2018
5.0
Good work, on time and friendly. Took pride in work and customer satisfaction.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Patrick J.
12/2018
5.0
This company employee show on time and pleasant to work with.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$375

Bill W.
12/2018
5.0
The best part they were on time. Very helpful & did their best to fix the problem. Unfortunately, Kohler will have to send us a new system, but because it’s a lifetime warranty it will be free. I may need them to install the new system. Definitely I highly recommend them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eric V.
12/2018
4.5
Good job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Phillip C.
12/2018
5.0
On time and did good work.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Karen O.
12/2018
5.0
Quick and efficient

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sharon H.
11/2018
5.0
I was surprised that I got a call quickly on Thanksgiving! Our kitchen faucet had leaked under the sink. Ruben talked with me to find the problem, and set up an appointment. He arrived exactly on time, quickly accessed the situation, and replaced the faucet. I will call Empire Plumbing back.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

616 West 5th Street, Ontario, CA 91762


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
1109464
Trade License Locale
CA
Trade License Expiration
08/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

plumber,
water heater installer

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Royalty Plumbing, Inc. accepts the following forms of payment: CreditCard
Yes, Royalty Plumbing, Inc. offers free project estimates.
No, Royalty Plumbing, Inc. does not offer eco-friendly accreditations.
No, Royalty Plumbing, Inc. does not offer a senior discount.
No, Royalty Plumbing, Inc. does not offer emergency services.
No, Royalty Plumbing, Inc. does not offer warranties.

Contact information

616 West 5th Street, Ontario, CA 91762


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed