Royalty Plumbing, Inc.

plumber, water heater installer

About us

Here at Royalty Plumbing (formerly Empire Plumbing) we pride ourselves on our professionalism and Customer Service, and our clear and concise communication. We specialize in all of your plumbing needs. Give us a call today for a free estimate! ** Company will continue providing all services during the Coronavirus epidemic, while providing the necessary precautions.

Business highlights

10 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.8195 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
2%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.6
responsiveness
4.8
Showing 126-150 of 195 reviews

Kimberly B.
11/2017
5.0
Ruben was great. He was knowledgeable and very nice. I had another issue and he gave me options and great advice. No issues here.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Wilfredo M.
11/2017
5.0
He was understanding and went over everything to check if there was any other problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Alice W.
10/2017
5.0
I would definitely use this company again. Ruben was professional and clean. He was also a very nice person. Thank you once again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Allan K.
10/2017
5.0
Ruben was professional, diligent, prepared, and got the job done quicker than we thought, and the price was right. He was so good we hired them again for another project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rodolfo A.
10/2017
5.0
The job was performed in a timely and professional manner. Ruben, and his team, did a great job. I would recommend Empire Plumbing to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cynthia G.
10/2017
5.0
Ruben was so professional he did a great job answered all my questions and made my nightmare go away when he fixed my sink .. Would refer this company & specifically this young man to all my neibors, family & friends.. ty again Rueben & Empire plumbing...

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$135

Laura G.
10/2017
5.0
Ruben was very knowledgeable of my plumbing problem and knew just how to fix it. He was very careful not to strip the pipes so was able to reuse. He arrived at the appointed time. The cost was more than the phone quote because I did not have the correct fittings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$465

Maria T.
10/2017
5.0
Empire plumbing is very considerate with low pricing. And 100% good excellent work. Ruben is so courteous -And he explains every procedures where you can understand completely. And Ladies call for Ruben so Good looking‼️

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Chris H.
10/2017
5.0
Promptly contacted me, provided an accurate estimate over the phone, showed up promptly and performed the repairs. My father was a lifelong contractor and I can tell if someone's trying to take me. None of that with Empire, it was a pleasant experience and they were straight forward and honest. I'd use them again and would readily refer them to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,350

Micheal M.
09/2017
5.0
Ruben did a great job I will have him come out again. They are very nice to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tim M.
09/2017
5.0
They came to give me a quote for the install of a water heater. I liked the price so Rueben said he could do it that day, and he could finish in one hour. Done. Clean work site, clean job. I'm happy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$400

Denise B.
09/2017
5.0
Gabe responded quickly and gave an honest and great quote. Reuben did an excellent job, worked without a mess and did as little damage as he could to our wall. He kept us informed constantly as he worked, letting us know what he was doing. He was very friendly and honest.My husband and I are very happy. We will certainly use Empire Plumbing again for all our plumbing needs

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$160

Van D.
07/2017
5.0
The technician Ruben was quick and did a good job (project looked clean and didn't have any leaks) in addition to costing less than the other quote I got. I would definitely hire again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Ann R.
07/2017
5.0
Ruben was fantastic. He was here at the time that was quoted. Did a great job installing my water heater. I would differently hire him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Maggie O.
06/2017
5.0
Friendly, fast and fair pricing

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

George B.
05/2017
5.0
Costs were less than I expected. Very fast. Completely satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$175

Joan C.
05/2017
5.0
This morning we discovered that our water heater was leaking. We needed it fixed pronto. After requesting quotes from 2 places, Gabe from Empire phoned almost immediately. We were so grateful! Ruben, who came out to do the job, was friendly and efficient. Turned out the 15+ year old heater needed replacing. He went out to get his preferred brand, installed it and got everything done by 4:30pm. We are very satisfied with their work and will definitely call them if we need any plumbing problems fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,325

Tina H.
05/2017
5.0
Ruben was helpful and friendly, got my water heater installed even in the dark, and fixed everything that needed to be. Would use Empire again.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$475

Lorelei S.
04/2017
5.0
Rueben, was friendly, fast and efficient. Cleared my clogging problem and all in good time. Would not hesitiate to call Empire Plumbing again. Good job Empire and Rueben, you are #1 in my book.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joel H.
04/2017
5.0
I submitted the request in the afternoon and they were there in about 1 hour. Ruben worked hard and was careful no to damage anything around the house. Ruben was very friendly and made sure that he fixed the problem. Everything is in great working order.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$230

Abe T.
04/2017
5.0
Ruben and Gabe are brothers and did a great job of servicing our needs. We needed to consider a water heater replacement, and Gabe went through many potential alternatives to see if there was a way to save money. After going through the options, we agreed to change out the water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

chris f.
03/2017
5.0
As a former contractor, I know the headaches of finding good people. After calling around to a dozen plumbers( and hiring afew bad ones), I am glad I found Gabe, with Empire Plumbing. He is honest, which seems to be a major problem these days with any type of skilled worker. Call Empire.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rodney M.
03/2017
5.0
Ruben did a great install and Gab runs the office both did a great job for us. As we are getting older we just don't like to do some jobs. When any plumbing job needs done around here they will be my first call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

616 West 5th Street, Ontario, CA 91762


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
1109464
Trade License Locale
CA
Trade License Expiration
08/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

plumber,
water heater installer

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Royalty Plumbing, Inc. accepts the following forms of payment: CreditCard
Yes, Royalty Plumbing, Inc. offers free project estimates.
No, Royalty Plumbing, Inc. does not offer eco-friendly accreditations.
No, Royalty Plumbing, Inc. does not offer a senior discount.
No, Royalty Plumbing, Inc. does not offer emergency services.
No, Royalty Plumbing, Inc. does not offer warranties.

Contact information

616 West 5th Street, Ontario, CA 91762


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed