Harry Clark Plumbing & Heating

It was fine it was great

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smooth and efficient

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I called Harry Clark Plumbing to repair a leaking faucent in my apartment building. I had tried to fix it myself, but the faucet parts were stuck so tightly that I could not loosen them. I asked the dispatcher to have the plumber call me after diagnosing the problem to discuss the repair. The plumber showed up on time, and talked to my tenant. He completed the repair, but he failed to call me. I was fine with the cost and the nature of the repair, but I was disappointed that he didn't call me as I had requested. Later that day, when I called the office to ask what had happened, they were not clear on whether the plumber had even shown up at my building. I had to get in touch with my tenant to verify that the repair had been performed.

Good communications. Good price. Did not hit me with surprising extras. I did the contract only by phone.

Very well.

Everything went great. The estimators and the workmen showed up on time and got right to work. Our furnace is under the house, down a steep hillside and the workers (yay Thomas!) didn't bat an eye. The job was finished in less than 3 days. Thomas gave me a tour of the completed project, went over the operations of all items, explained the new thermostat and told me how the inspection process would occur.

I've used Harry Clark before and had a great experience. When it came time to remodel my 2 upstairs bathrooms, I decided to use them again - big mistake. I don't think Don (the owner and estimator) likes doing projects like this, because his estimate was very high and he seemed annoyed the entire time he was at the house. I used them anyway because their plumber had done such a good job on the last project. This time they sent a plumber who had just started with the company and appeared to have limited experience. He was late. The rough in for the first bath took 2 days as he struggled to figure out how to re-route the plumbing for the shower. He spent his lunch hours studying the documentation that came with the Grohe shower valve he was installing since this was his first time installing one. He attached the shower valve to the studs with plumbers tape using one of the screw holes that was meant for attaching the valve trim (an issue I had to address when installing the trim and really, shouldn't a professional plumber know better?). Other than that issue, everything does work, but getting there wasn't clean, pretty, neat or professional. They were supposed to move a toilet drain as part of the work, but it didn't get done and I let it slide since I had changed the shower valve location in the middle of that installation. The shower drain was supposed to be moved but could not be moved due to a joist directly below the shower. So I paid $2,800 to rough in a shower valve, a tub valve and a lavatory drain and water feeds. Very pricey. Bottom line: expensive and quality is very dependent on the plumber you get assigned. I have found better plumbing companies that are cheaper with higher quality outputs for my other projects.

They are really reliable. No nonsense, get the job done. They are large enough that they can handle about any problem. They answer the phone. A big +.

I had a running toilet. Harry Clark was the only company that was able to accommodate the urgent request in a timely manner. Bo arrived promptly and worked quickly. He replaced the valve that connects the toilet to the wall and all of the internal mechanisms of the toilet. He was really pleasant and efficient. He also took a look at my other bathroom to assess a problem at no additional charge. I would call them again if I had another problem.

It was a lot of work, rather more than I had imagined. Hardest part was putting in the overflow line, which had to go through the wall, the crawl space, and the outside wall. Buck uses top quality parts, which is nice -- stuff should last a long time.

Buck arrived quite late (outside the time window for our appointment, I'd about given up on him), but was otherwise very professional and knowledgeable. The project went far beyond the scope that I had in mind (fixing a leaking supply line), but that was due to the fixture being very old and not well maintained. It turns out that I will also need to replace some sub flooring due to water damage. The toilet itself however is complete with high quality new parts.

Tried to contact on phone and had to leave a message. They never called back. When I phoned several days later to request an estimate I was told they would call back in a week. The rep on the phone was rather strange and tried to get me to commit to repair work on the phone before coming out, I would be charged from the time they left they left the office. The company never called back even after a follow up email inquiry. I found this strange and a huge waste of my time. I would not want such an unprofessional outfit working on my home.

They were excellent and one of the least expensive. They responded right away and were very professional.

I needed a new furnace in my home, as the old one was 35 years old, my nephew recommended Harry. Harry came and took the old furnace out and put in a new energy saver air conditioner and furnace. He was in and out in 2 days and took care of everything. The furnace came recommended as it was an energy saver and the PG&E said it would save me money. They also offered a rebate on the installation of an energy saver furnace that I qualified for. I was extremely pleased with the price; it was the best estimate I received.