First Class Water Heaters, Inc.

heating & cooling contractor

About us

We are dedicated to providing our clients with the very best in service, installation and repair for all phases of your plumbing needs. We specialize in a variety of residential and commercial services and take pride in the attention to detail put into each of the projects we are involved with. We are known for our quality work and the integrity of our business. We look forward to building long term relationships with our clients and guarantee your satisfaction.

Business highlights

28 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.7130 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
12%
3
2%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.7
value
4.5
responsiveness
4.7
Showing 101-125 of 130 reviews

joan t.
09/2017
5.0
He was prompt, professional, and did a great job. Seemed very knowable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kevin F.
09/2017
5.0
Joe was super patient and professional. The installation was done very well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Christy A.
09/2017
5.0
They were on time, efficient, answered all my questions and very very nice to deal with. From estimating to installation and the couple of times I dealt with the office, everything went smoothly and everyone was a pleasure to deal with!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Russ D.
09/2017
5.0
The fellows were on time, did their work, cleaned up and left within 45 minutes!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Kenneth C.
08/2017
3.5
His apprentice was sloppy and made many mistakes. Sweated connections were barely passable. The "goo" that they spray to shield other materials from flame actually ruins any follow-up patchwork for those materials, such as stucco. Why protect stucco from flame?! Same goo went onto sheetrock. I had to cut more material afterwards to remove the goo, unnecessarily enlarging the holes. Shape of pipes could easily have been shorter and more tidy. Certainly oblivious to aesthetics. But price was okay.

Rating CategoryRating out of 5
quality
2.0
value
4.5
responsiveness
4.0

Yes, I recommend this pro

Darryl C.
08/2017
5.0
Not bad. They were a little late but got the job the same day. They job it's self appears to be working great.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Barbara G.
08/2017
5.0
Here on time, did a great job, I would have them come back for any other projects that needed to be completed at my home. Would also let my friends and family know of their services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Julia L.
07/2017
5.0
First Class Water Heaters did an excellent job installing or new water heater - they even took care in efficiently installing the pressure relief pipe so we had more room in our small closet. I highly recommend them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

wei g.
07/2017
4.0
good work

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
4.0

Yes, I recommend this pro

Frenchie G.
06/2017
3.5
You have to provide the bucket, plus they don't give a warranty or receipt.

Rating CategoryRating out of 5
quality
2.0
value
4.0
responsiveness
1.5

Yes, I recommend this pro

DANA W.
06/2017
4.0
They were very nice and did a very good job..

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
4.5

Yes, I recommend this pro

Gerald R.
04/2017
5.0
Outstanding service, price as estimated, nicd guys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Larry B.
03/2017
5.0
Royal Services was the 4th company I called for a quote to install a tankless water heater. David from Royal Services showed up at the time scheduled. after inspecting the area where I wanted the heater installed he wrote the quote and said if I had any questions to give him a call. my wife and I had already researched different brands and types of tankless water heaters and we knew what we wanted. the quote was very reasonable and fit our budget so I call Royal Services to schedule the installation. David and Carl showed up on time and went right to work. I checked on them off and on during the installation and having a building maintenance background myself I could tell they knew what they were doing. when the installation was completed David ask me to turn on the hot water. I turned it on at the shower and all the sinks and the hot water flowed out and stayed hot until I turned it off. this told me it was a successful installation. when I went out to the area David and Carl were cleaning up the area and David was sweeping the floor. I said to him that's OK I'll take care of that and he said the debris wan't there when they showed up and he'll take of it. this told me that David and Carl take pride in their work and are true craftsmen and very professional. I chose Royal Services not only because the quote fit my budget but because from the first phone call to the call I made to schedule the job everybody at Royal Services that I talked to was very nice and very professional. I highly recommend Royal Services and will call the again for my next plumbing job. Larry B.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dana E.
03/2017
5.0
On time, friendly and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael K.
02/2017
5.0
This was extremely prompt (15 minutes from my call) 1 day service. David was extremely courteous and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marjorie G.
02/2017
4.5
Estimate was under my budget expectations. Of the 3 estimates I got, Royal had better equipment to offer, an efficient, knowledgable estimator and fast installation.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

debbie e.
01/2017
5.0
They were very professional arrived on time and had my problem diagnosed very quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Prashant S.
01/2017
4.5
It was as agreed on time work done. with best price .

Rating CategoryRating out of 5
quality
4.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Ruby W.
01/2017
5.0
Explained how to keep it working well beyond the warranty. 😀

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Don G.
11/2016
4.5
Excellent workmanship. Fantastic customer service. On time. Very pleasant. I wholeheartedly recommend Royal services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ryan B.
10/2016
4.5
Same day installation and quick

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ken O.
09/2016
5.0
They were quick, clean and efficient

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Randy P.
08/2016
5.0
Responded within an hour and had it fixed within another 30 minutes! Great service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

1155C Arnold Drive, Unit 116, Martinez, CA 94533

http://firtsclasswaterheaters.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
1024238
Trade License Locale
CA
Trade License Expiration
03/31/2027
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

First Class Water Heaters, Inc. accepts the following forms of payment: CreditCard
Yes, First Class Water Heaters, Inc. offers free project estimates.
No, First Class Water Heaters, Inc. does not offer eco-friendly accreditations.
No, First Class Water Heaters, Inc. does not offer a senior discount.
No, First Class Water Heaters, Inc. does not offer emergency services.
No, First Class Water Heaters, Inc. does not offer warranties.

Contact information

1155C Arnold Drive, Unit 116, Martinez, CA 94533

http://firtsclasswaterheaters.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed