Cornerstone Property Services Inc

I met the owner, Steve Cederquist, through my now Ex-girlfriend. She had used him for her condo remodel and two of her friends were also using him currently. So, I was on the inside, or so I thought. Between my experience personally, as well as through her, I can tell you he is never on time (even after rescheduling and/or postponing) and does not return phone calls, texts or emails timely, if at all. Because I was on the inside, I chose to ignore his other bad reviews online- Big Mistake!!! He was at my house two or three times, did his measuring, gave me his price estimates and we were attempting to schedule a start time since I had already picked out my specific granite and travertine. He assured me he could get me the same stuff I had picked, but cheaper, by using his stone buyer Ryan Musser (separate bad review). Eventually he told me to deal directly with Musser to save me time and money. The floor was first and they convinced me that the travertine I had already picked out was not good quality and had too much fill and shouldn't use it. Cederquist only saw one piece and Musser went to the store to check it out. Turns out that the place that sells it only sells retail so no spread for the middleman (Gee, I wonder if that influenced the decision..........) In the meantime, Cederquist kept calling trying to schedule a start time for the project. I kept telling him that Musser had not found me the stone I wanted. Horrible experience with Musser and two months later he eventually convinced me to buy something I was not happy with (I took his word for the quality). Took a few weeks to get delivered and while waiting, and after looking at my one sample tile, and getting extra samples, I was convinced it was definitely not very good quality due to all of the discoloration and fill, and missing fill. Musser was not sympathetic so I finally called and emailed/texted Cederquist telling him I really needed him to come over before that next week to look at the stone (I was taking delivery that following week). He never showed up, called, emailed or texted until after the delivery about a week later. Now I was stuck and he was unresponsive so I fired him right after that. He texted me back basically pleading with me to let him do the work and not to trust someone I didn't know. Said he never got back to me because it was a "crazy month". Because of Cederquist/Musser I got stuck with two crates (out of six) of inferior tile that neither I nor the installers would even want to use. It was all low quality tile (exactly what they said they were saving me from) that was marked up drastically. I could not even complete my floor project even though there were still two crates sitting in my garage. Musser wouldn't stand behind it and said he could buy me more (at my expense) at an inflated price that he said was his cost. He lied, not knowing that I knew what he actually paid for it. When confronted with the invoice he basically told me to get lost and actually told me "Look, I don't do that many jobs so I need to make money where I can". This was bought from MSI that is wholesale only and then I paid Musser his inflated cost. I obviously went back to Cederquist as the original GC and laid it all out to him. After all, it was his guy. Cederquist wanted nothing to do with anything, accepted no responsibility, and told me that Musser wasn't his guy and was just a "suggested resource". He then told me that he was not my contractor as I had never signed an actual contract. Wow, real convenient. Remember, this was part of a group of friends and he kept calling me to schedule a start date on the project. He even called my girlfriend to get her take but she was having an issue with him as well (See below). I had suggested to both of them that I would be willing to give them the 2 crates in the garage that they could resell if they delivered one crate of good replacement stone to me. I said I would eat the difference. They both denied and refuted everything. So, in the end, I was overcharged for, and received, inferior quality tile (Over 2,000 feet and $11K+), which he/they bought way too much of, had to buy more tile just to complete the project, had to pay extra to my installers to deal with all of the sorting and extra work just to use what they could from the 6 crates. While this was still happening, my Ex had Cederquist do some kitchen work at her place. His guy broke 3 tiles in her kitchen and he wouldn't stand behind that either. He said she would have to pay to replace the whole floor (kitchen and dining room match) if that's what she wanted since she didn't have any leftover tile that matched. After complaining, and being friends, he then said he would supply the material of his choice, not hers (leftovers from another job I'm sure) and she would just have to pay labor. She still was not happy since his guy caused the damage to begin with and I'm not sure whatever happened with that situation. Last I knew (1/25/14), they still had not talked. FYI-she did not have a contract for that work either. For what it's worth, her one friend that used him at the same time told me they were not happy and would not use him again. I guess he never even showed up at their job. In my experience and opinion, Cederquist uses dishonest/subpar subcontractors and is not even willing to stand behind their work as the GC. His moral compass is questionable as well. Looking at some of his other bad online reviews, it appears I was not alone. Deny everything seems to be his motto, assuming he ever gets back to you. Caveat emptor!!!

They are professional, reliable, with reasonable prices. They provide great service.