BONNEYPLUMBING & ROOTER SERVICE

I was pleased with the initial technician. The service after that was abysmal. I cannot believe this company is still in business.

We called Bonney to do some work for us because we had used them to do some extensive repairs to the house ($18,000) last year. We described what was needed to the person that answered the phone, a hose bib capped off and a leaky line to the dishwasher under the sink fixed. The person who came out to the house turned the water supply off and then told my wife that the repair would cost $640, which included her senior discount. My wife called me at work, I spoke to the plumber just to clarify the price quoted was correct and he informed me that indeed it was. There was a lot of work involved in this repair and $640 was a fair price. I thanked him for his time and asked him to tell his boss that we would not be doing business in the future. Apparently my wife looked like an easy mark. We had to ask him to turn the water back on to the house before he drove off. My uncle did the repairs for me that afternoon before I got home from work. It took him half an hour and $6 in parts.

He told me the floor underneath the toilet was fine and that he had taken off the toilet and replaced the ring. Really, though, he had not done it. The next day a floor company came in and told me the floor underneath was dangerously rotted and that the ring was old and used.