Here at AceStar Plumbing we really pride ourselves on our quality of work. With several years of experience we work hard to bring each customer the best possible service available.
The project was top notch. They were on time and gave me a reasonable estimate. They even returned the next day to paint the area after the job was finished. I highly recommend this company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lorena H.
01/2020
5.0
Very professional there work was very professional
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Gene O.
06/2019
5.0
Not only did Johnny clear the drain (I had tried on my own without success), but he looked at another toilet, recently installed by another plumber, that was making an unusual noise and gave us advice. He also checked our water pressure. Very nice person and would definitely use again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Cyrus C.
05/2019
5.0
Understood and solved puzzling issues. Explained everything and offered options. Indicated issues to be addressed by other trades. Worked quickly and quietly. Left the jobsite clean.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Bradley M.
05/2019
5.0
Showed up on time. Went above and beyond requested services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Walter R.
05/2019
5.0
Johnny was great he arranged a leak detected to come out. He also completed work needed in a timely manor,I decided to replace our hot water heater while I was at it. He did a great job on leak and also on replacement of water heater and would recommend him for any plumbing issue.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Susan Z.
05/2017
5.0
Johnny rocks! He repiped my entire 82 year old house in Richmond. He had a crew of 4 plumbers on Saturday and 3 on Sunday. Finished this massive job in 2 days! He is so knowledgeable, courteous, honest and completely trustworthy. I am thrilled with my new beautiful copper pipes. And the water pressure I now have! Who knew?!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$6,800
Dolores R.
01/2017
4.5
na
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
Kevin C.
12/2016
4.0
Reliable, knowledgeable, enthusiasic!
Rating Category
Rating out of 5
quality
4.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
$300
Josh L.
12/2016
5.0
I've run a property management company for 10 years. Had guests from out of town, clogged toilets, and an atypical 175 ft long sewer line. I was in a pinch and my regular plumber wasn't available. Hired Ace Star through HomeAdvisor after the first franchise plumber I had out didn't have a long enough snake and then tried to charge me an exorbitant fee for some hydro service to clear the line. No thank you. Johnny was great. Called right away to schedule. Showed up on time. Had the right equipment. Did the job. Didn't make a mess in my yard. Charged a fair price. That's all you can ask for. I'll call him again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Toni P.
11/2016
5.0
Was very professional and knowledgeable great service. Johnny went above and beyond to get the job done. I'm going to rehire him for another job.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Elizabeth C.
11/2016
5.0
Johnny is a true professional. He installed a water heater for me, arrived on time, and worked several hours to complete the job Cleaned up everything that needed to be done. I would recommend Johnny nd this company highly. Very honest!!!1
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Linda B.
11/2016
5.0
I needed my kitchen double sink cleared of a drain clog ASAP on a Sunday. Johnny T called and stated he would be at my home within the hour. Johnny T arrived at my home and completed the job within a short period of time. I was impressed by his neatness and knowledge. (covered the inside cabinet and the floor to prevent water spillage). I would definitely use him again.
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
$189
JohnPaul H.
08/2016
4.5
Very nice guys
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
C'Dell J.
07/2016
5.0
There was a quick response, and a great job done. I can't begin to thank AceStar. I am glad It pays to listen to your children. Thank You.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Venetia T.
03/2016
5.0
AceStar Plumbing was very communicative and gave me great advice on my washer/dryer plumbing situation. You certainly get the feel that they will do what is best for you and are not trying to upsell you. I would definitely contact them for any of my plumbing needs! Highly recommended.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Angela D.
03/2016
2.5
I would've given Acestar 5 stars but when they came to repair my toilet, they only repaired what I initially thought was the problem and did not give me insight on resolving the total problem. Is that their responsibility?, not necessarily one might say, but, if they knew my toilet had other problems that they could definitely fix, I would've hired them to complete it. That would've been more money for them! Hours after Acestar left from fixing the initial problem, I contacted them about the toilet continuing to run. Acestar immediately knew what was wrong because they observed it while fixing the iLife earlier in the day. They gave me an estimate of double what I finally got the toilet repaired for. All in all, I would recommend Acestar but hiring them may mean overspending and wasted time.
Rating Category
Rating out of 5
quality
4.0
value
3.0
responsiveness
2.5
Yes, I recommend this pro
Timo K.
02/2016
5.0
Great experience. The quickest turn-around time I ever had with a contractor. From me posting on Home-Advisor to having the job done only 2 days passed. Very recommended! And obviously, the job was done to my full satisfaction.
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