Dry Down Inc. provides commercial, and residential customers with outstanding water damage restoration, water leak detection, mold remediation service, emergency services including the processes of advanced structural drying, dehumidification, flood damage, sewage decontamination and sanitation as well as air duct cleaning. Our trained and certified technicians use the most advanced technology and equipment available to provide the best possible service.
More people in California depend on Dry Down than on any other company. Homeowners and landlords trust Dry Down, drying California one square inch at a time!
Established in 2002. Dry Down Inc. is a 24hr Emergency Service Company.
We offer a 1-2 hr response time.
Our main goal at Dry Down is to offer superb services and peace of mind to homeowners and landlords.
Business highlights
33 years of trusted experience
Minority Owned & Operated
Se Habla Español
Emergency Services Offered
Eco Friendly
Services we offer
Providing commercial/residential customers with free mold testing,water damage restoration and emergency, air purification, air scrubbing, complete sanitation of areas, complete structural drying, dehumidifying, mold remediation & water and sewage removal.
Description of Work: They removed, cleaned and treated the areas where mold has grown. They did an excellent work. I do not hesitate to recommend them to my friends.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
suzanne H.
05/2014
5.0
unknown
Description of Work: Free estimate . Took approximately 2 hours searching for potential leak / mold. Very thorough and professional. No work needed. Would definitely call them back if ever needed!
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Anthony P.
03/2013
5.0
unknown
Description of Work: I've used Dry Down on a few occasions over the years. Their technicians are always helpful and considerate of my needs. I would highly recommend this family run business to all
Rating Category
Rating out of 5
Yes, I recommend this pro
GLADYS N.
12/2011
5.0
drywall
+ -1 more
We had been told by a different company that our bathroom was destroyed by a leaking toilet and that it would cost at least $20,000 to tear it down and repair and rebuild it. Dry Down came out for a 2nd opinion and stated that the only damage was a water stain!! This was later confirmed by the plumber who replaced the toilet. If ever I need restoration work, this is the company I will call!!!!!!!!!
Description of Work: The technician crawled under the house and did a complete inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jack W.
03/2011
4.0
drywall
+ -1 more
They charged a lot of money for what they did. My insurance paid for it. But I was mold so that's good. The quality was great. I might use them in the future; hopefully I don't have to, but if required I would use them.
Description of Work: I used Dry Down Inc about six months ago. They did the drywall work.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$6,000
C B.
02/2011
5.0
When collecting price information I found another company that gave me a better price. However, in the end the company I contracted and Dry Downs price ended up being the same. If I had known it was going to turn out that way I would have used Dry Downs' services.
Description of Work: They were very professional, responsive and prompt. They had excellent customer service. They came over to the house assessed the damage took pictures and said they would call back with a quote. Once the plumber stopped the leak. I would not let anyone start the work until they could give me a price quote.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
RAYMOND K.
11/2010
1.0
They never arrived !
Description of Work: I called them yesterday, they were unavailable until later in the afternoon which was not good for us. They said call in the morning. I did so at 8 AM but was told to call back around noon. I called at 11:30, they said they would have some one give an estimate mid-afternoon , probably by 3 PM. No one ever called or arrived. We waited all day. Now it is 6 PM. This is not the service one wants. I will not call them again !
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Dry Down Inc
In response to the member's posting in regards to our company Dry Down. The homeowner stated he was unavailable the day of the call so we asked him when would a better time to visit his property. He than stated that he just wanted an estimate and did not want to proceed with any work till the following month because his deductible was too high. Homeowner called Monday morning and stated he did not need our services because he had done work himself. We tried contacting the homeowner to apologize for any confusion but he refused our call and hung up. Dry Down wanted to either offer our services at a discounted rate or even do the job for free. We wanted to help and correct the homeowner’s problem. He did not give us an opportunity to offer how maybe we could help him. If the homeowner still needs our services we are willing to come out and do the service at a discounted rate or possibly do the job for free. Sincerely, Dry Down 1 888 628 4994
Steven F.
06/2010
5.0
It went great....they came from LA on a Sunday down to OC. They were honest to tell us that we did not really need their services and to work with a carpet cleaning /repair company.
Description of Work: Water damage from leaking fish tank. Dry Down came in and examined the area and made honest recommendation.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JACQUELYN M.
04/2010
5.0
Everyone was very professional throughout the whole experience. I gave the price a "B" because it does seem like a lot of money...but, I also didn't have time to compare with other companies.
Description of Work: We had a flood in the master bathroom, which resulted in water damage to two bedrooms and a hallway. I called Dry Down on Saturday evening, and spoke to Eddie. He asked if we needed service immediately, or if we could wait until Sunday morning. We opted to wait, and Eddie arrived with a crew Sunday morning, right on time. They moved the furniture, pulled up carpets, removed drywall, and set up the drying/dehumidifying equipment. They tested for moisture in various places, to be sure that everything was dried properly. They came back on Tuesday to remove the equipment.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Jahaziel R.
08/2009
5.0
I had a pipe burst in my bathroom (due to it being old), i didn't know what to do, i quickly called my local plumber. Without hesitation he asked me to grab a piece of paper and pen and write a number down, in his own words, " Call these guys right away!". As soon as David with Dry Down answered the phone I knew that I was in good hands. While on the phone explaining the process, his dispatch was already sending their crew out. Minutes (45 mins) after hanging up the phone, the crew shows up and inspects the area, crawls underneath the house, takes pictures and proceeds to show me the damage, but most importantly what they were going to do to make it all better. I was impressed that Dry Down sent a crew ready to complete the job without me having to wait hours for a crew. Within 3 hours of calling my plumber, my house was dried and cleaned. In an emergency situation where your personal property and your home are at risk to severe damage, Dry Down Water Damage did an OUTSTANDING job at keeping me calm and assuring me that everything was going to be ok. Thank you guys!
Description of Work: Dry Down provided the drying out of my home when my bathroom piped bursted.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Graham M.
07/2009
5.0
From the start to finish David was great he showed up the next morning with a team of workers & explained everything that had to be done. From the pumping of the waste to the removing of floor boards and dry up with the humidifiers, there was no mess everything that came out of the house went it to there van with no mess on the sidewalk. It really was great.
Description of Work: Are sewage pipe under neat the house burst, it must have been two day before we found it, we just got this disgusting smell but we didn't know where it was coming from. When we found the problem I called Dry down, I got speaking to David and with 1hr he had some over expecting the damage. It was great to see.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,300
R W M.
07/2009
5.0
They were on time, professional, performed the work to our satisfaction, and they were neat and clean. Their pricing was also very competitive.
Description of Work: Hired them for water damage restoration.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
LISA C.
01/2009
5.0
drywall
+ -1 more
This work was done in a rented town home. We do not know exactly how long the pipe had been leaking but clearly it had been a while. I called my plumber immediately. He located and fixed the pipe, evaluated the extent of the damage and referred to "Dry-Down." David from Dry Down phoned immediately upon receiving the referral and went to assess the damage that afternoon. He began work extracting the water and set up dehumidifiers, fans, and air movers to dry the entire area. He removed the mold. He was able to save the wet carpet. It took 5 days to completely dry out. David always answered his phone when I called with my tenant's questions. He even sent one of his employees to my house with the final(gulp!)bill. I did not get other estimates since I felt I could trust my plumber's recommendation. I do not know what other similar companies might charge for this work.
Description of Work: A burst hot water pipe in the bathroom caused a great deal of damage including standing water in the vanity, destroying the drywall and insulation, and lots of mold. * a comment about price, I didn't get other bids so I cannot realistically provide a grade for comparison.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Drywall,
Plumbing,
Mold Testing & Remediation,
Water & Smoke Damage
FAQ
Dry Down Inc is currently rated 4.7 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Dry Down Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Dry Down Inc offers free project estimates.
Yes, Dry Down Inc offers eco-friendly accreditations.
Yes, Dry Down Inc offers a 10% senior discount.
Yes, Dry Down Inc offers emergency services.
Yes, Dry Down Inc offers warranties.
Dry Down Inc offers the following services: Providing commercial/residential customers with free mold testing,water damage restoration and emergency, air purification, air scrubbing, complete sanitation of areas, complete structural drying, dehumidifying, mold remediation & water and sewage removal.