Aire Serv of Corona

It went very well. They took photos of the ducts that were falling apart; then took photos showing the new ducks that were installed.

Good heater/furnace checked out good

went very smooth, from appointment, to reminders, since the furance is only 7 years old, there are not much to do, besides filter replacement.

My hearter was not starting up, so I purchased this tune up package. I was told that 2 parts needed to be replaced and was provided 3 options. The technician could not perform the work the same day, so I had to call in and request a new appointment for a week later.

They took my money but couldn’t fix my furnace. I still have the same problem and they won’t refund my money. Their diagnosis was incorrect and now they say the problem is in the control module and costs over $700 to repair. This seems like a bait and switch situation. They also want to charge me $89 for a service call when it is really recall for faulty Service! Is there anything you can do to cause them to reconsidered and treat me fairly! I only considered them because they were used by Angie’s List. Please get back to me on this! Thanks!!

The service went very well, and service tech give me some good information.

The provider gave me good service and information for the money.

The lead technician talked a lot convincing us buying annual service package before started the inspection and understood the condition of our system. One of the room has weaker air flow and all it needed was turning on the valve to release more air and we got charged $200 for a task that took literally 5 minutes.

Excellent - Was serviced by Chris Hollis who noted a small vibration in an unsecured blower housing and re-secured it with no questions asked.

It went extremely well. Chris Hollis performed the service, He did exactly what was required of him. He answered all the questions HONESTLY (THAT FLOORED ME.) He did not try to pressure me into unwarranted repairs. At the end of his job, he asked me if I had any questions and that is so commendable. He was very professional and knowledgeable. I appreciated that.

They charged me too much. I’m not a big fan of theirs. They wanted to replace my air conditioner and I wouldn’t do it. It’s still working. The price was too much, but I can’t really say that it was too much because I normally compare prices. I’m not really sure. My A/C has been working and it’s been really hot. The air conditioning was working before they got here and then they found all of this. It could just be me being paranoid about it. The price was just average, it was something I wasn’t expecting. My air conditioner is about due for a replacement and I would like to compare prices. I would not recommend them, not right now because of the price.

Great, punctual, courteous and quality work.

I scheduled a tune up special to get me ready for the Summer, upon inspection the technician noticed my blower motor going out. The technician was thorough and pulled out the part and showed me what was going on. He made the recommendations and I did not feel pressured at all. I felt the tech was educational and took his time explaining things to me. Great customer service and overall performance. Will use again!

They repaired the leak and made recommendations for other work if the fix did not work. The fix was successful, so no other work was needed.

service tech was very nice and provided recommendations on maintenance that should be done in the near future.

They send me a reminder every year. Whenever they send me a reminder, they come out.

Great. Technician diagnosed problem quickly and replaced a relatively inexpensive part.

Very professional customer service on the phone. They worked with me as my schedule changed a few times and was very accommodating. Serviceman was on time, put covers on his shoes to protect the floors, and was very informative. Would hire again.

very professional told me all my options very good

Busy time of year for them - they rearranged their schedule a bit to install as soon as possible due to my health problems. Came on time and finished in one day. Very neat and clean with a good explanation of everything that was done. Provided us with a portable a/c unit to use in the house at no charge until they could install the new system. Gave us 100% credit towards the new system of what we had paid them in the past month (about $700) trying to fix the old system (16 - 20 yrs old) that was failing then did fail completely.

Was very responsive and professional, neat and clean. They worked with me to schedule fast service. Office staff and tech are great.

I wasn't home, but my husband said the technician was very nice, knowledgeable, and professional.

Tech was polite and professional. No high pressure sales. Very good experience.

The basic service went fine although I thought it would include cleaning the filters. The tech recommended replacing a part which I'm not sure was necessary and involved additional cost.

The Aire Serv guy said the heater unit was cracked and was releasing carbon dioxide which could be very dangerous and he recommended changing the whole unit. The second guy came out and said it was not cracked and not releasing carbon dioxide. He said it was an old unit, but it was functional and was not a problem. There were some other issues with the vent, etc., that do have to be changed. It was two divergent recommendations so to me they were both worthless. So I had to get a third guy to come out who said you can't tell. So the bottom line was I kind of went with the second guy who said it was functioning well. It is an old unit but it is functioning well. He told me I needed to replace some ducts, which I am aware of and will do. The Aire Serv guy was not helpful at all. He could have been the guy who was right, but I expect them to be professional and make clear explanations. For $40 I expected information which was more helpful, but it was the reverse.