He always provides excellent work and cleans up after himself. He is very responsible. Anytime I have a plumbing need I call him. I have been using him for about 4 years for atleast 3 rental properties. He has also been helpful in providing information toward which products to purchase.
Description of Work: They have done a lot of things for me! Perry has done all types of things from installing toilets and a dishwasher, repaired/replaced garbage disposals, and other types of plumbing work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JODI S.
05/2010
1.0
plumbing
 + -1 more
Even if these guys were in business, wouldn't use them again.
Description of Work: This company replaced a leaking water heater under my house warranty by AHS. I had the work inspected by the City of San Jose and everything passed. This morning (5/10), I found my water heater leaking and tried to call these guys. The phone number seems to be disconnected and information didn't have a current number for them. Last I checked, water heaters should last a good 10 years! I now have zero remedy and have to have a new plumber come out. Luckily, I found a good one on Angie's List, that I've used before: Heritage Heat & Air.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$555
Lyle S.
07/2009
1.0
plumbing
 + -1 more
About a month after we moved into our home, the pilot light on our Kenmore water heater kept going out. We called our home warranty company and they sent out South Bay Plumbing. They were very rude and told me I didn't know anything about water heaters (I am a home insepctor and a former general contractor). They said they couldn't fix the water heater. We had the warrany company send out another plumber(see report on Villa Plumbing) and they were here for about 10 minutes and fixed the problem.
Description of Work: The pilot light on the water heater kept going out.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$75
DR CARLENE Y.
06/2007
5.0
plumbing, water heater repair
 + 0 more
South Bay Pluming was called and Perry responded on an emergency basis and submitted a written bid for the required work. After my agreement to the terms, he moved expeditiously to install the water heater and obtained the necessary permit upon completion. He demonstrated excellent knowledge of what was needed, arrived at the specified time and completed the job in a highly professional and timely manner. His work was neat and he left the area spotless. Perry was responsive to any questions I had and always presented as courteous, efficient, and helpful.
Description of Work: Installed new water heater that required a new stand because of the nonstandard size. The work included all of the hot and cold connections, strapping, gas valves, removal of the old water heater and the necessary permits.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$525
MICHELE S.
03/2006
3.0
plumbing
 + -1 more
First service was done fine and without a problem. They did not show up reliably the second time. The plumber had to leave to get the correct parts and it took several hours to replace the water heater. Not quite all of the work was finished that day; he didn't show up when scheduled. It took almost two weeks for the job to be completely done. (After a few phone calls asking them to come back and finish.)
Description of Work: Replaced insta-hot water tank. Replaced water heater under home warranty; also brought gas line up to code.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$750
IRENE H.
05/2005
5.0
plumbing
 + -1 more
THE SERVICE OVERALL WAS PRETTY FAIR. THEY WERE ON TIME AND SERVICE MAN WAS VERY POLITE. HE EXPLAINED TO US WHAT TO DO TO HELP PREVENT FURTHER DAMAGES AND WHAT TO DO IF IT HAPPENED AGAIN.
Description of Work: THEY SERVICE MAN CAME TO MY HOME AND REPAIRED OUR SHOWER VALVE LEAKS AND DRAIN STOPPAGE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
Elaine L.
03/2005
4.0
plumbing
 + -1 more
THEY DID A GOOD JOB, AND THE CHARGE WAS REASONABLE. ONE STRANGE OBSERVATION THOUGH. WHEN THE GUY CAME OUT TO FIX THE BROKEN PIPE, HE CRITICIZED THE ORIGINAL WORK DONE ON THE FAUCET, WHICH WAS PERFORMED BY ANOTHER MEMBER OF HIS COMPANY.
Description of Work: CHANGED OUTDOOR FAUCET FOR MY BACKYARD AFTER THE PIPE BROKE.
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*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters
FAQ
SOUTH BAY PLUMBING is currently rated 3.4 overall out of 5.
No, SOUTH BAY PLUMBING does not offer free project estimates.
No, SOUTH BAY PLUMBING does not offer eco-friendly accreditations.
No, SOUTH BAY PLUMBING does not offer a senior discount.
No, SOUTH BAY PLUMBING does not offer emergency services.