Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Superior Automotive Services
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
Superior Automotive is one of Kern County's oldest & largest automotive facilities. Superior Automotive has been operating at the same location since 1980. Superior Automotive employs "ASE CERTIFIED TECHNICIANS" & uses only quality nationally recognized name brand parts backed by the best warranties in the industry . Superior Automotive provides "PEACE OF MIND" automotive repairs & services. Excellent customer service with a focus on understanding what your expectations & budget is prior to performing any repair. Shuttle service is offered so you can get on with your day & not have to wait. Superior Automotive uses "STATE OF THE ART" diagnostic & service equipment with technicians trained to use the equipment properly. Superior Automotive stands behind all it's work with both local & nationwide warranties available. Superior Automotive is an Angie's List, "SUPER SERVICE' award receipient for both 2011,2012 & 2013.
Business highlights
45 years of experience
Services we offer
Air Conditioning, Brakes, Cooling Systems, Drivability Diagnostics, Electrical, Heating Systems, Shocks, Smog Inspections., Steering & Suspension, Struts, Vehicle Maintenance
Accepted Payment Methods
- CreditCard
Reviews
4.723 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 9% | ||
| 4% | ||
| 4% | ||
| 0% |
Showing 1-23 of 23 reviews
Rozanne K.
Dec 2015
unknown
ELI S.
Aug 2015
unknown
Ina
Jul 2015
unknown
Robin L.
Jul 2015
unknown
Vincent E.
Apr 2014
I used these guys before with good results. This time, they were terrible. Said I needed an air conditioning compressor and with parts and labor is was going to cost $1700. No info on cost of the part or breakdown on labor. Said he had to go through his supplier and they did not have the part. I landed it taking it to the dealership and paid $900 and the work was done in a days time.
Vincent E.
Mar 2014
Initial service went well. When the car repeated with the same problem, They had my car all day and didn't fix anything. They said there was nothing wrong. Well, now the same problem. The work was warranted, so will take back and see how I will be treated. Let me say this, if it was not under warranty, I definitely would not take it back.
UPDATE: Outstanding service on return of failed part. Had ac service performed and new ac compressor installed with all associated work. The new ac compressor failed. They honored their warranty and repaired the ac system expeditiously and I left satisfied with the work. Thank you.
UPDATE: Outstanding service on return of failed part. Had ac service performed and new ac compressor installed with all associated work. The new ac compressor failed. They honored their warranty and repaired the ac system expeditiously and I left satisfied with the work. Thank you.
Response from Superior Automotive Services
"I apologize for the bad experience you had with our company. As I do not know if this is the father which I spoke to on the phone or the daughter driving the vehicle I will extend this response to both of you. As I remember the conversation I received a call from the father early on a friday morning about a possible problem with the vehicle that we had performed repairs to. I was informed that the vehicle was operated half a day driving around town before they noticed a smoking from the engine compartment & the A/C not blowing as cold as the day they had picked it up. I was informed by the father that his daughter would be dropping the vehicle off that morning (when we perform our diagnosing). Please keep in mind the afternoon we have commited to repairs which are promised out that day. Those commitments are fulfilled before we perform any further diagnosing that day. As the daughter showed up at 1:00 in the afternoon to drop the vehicle off for diagnosing on a vehicle that takes half a day to act up I am lost as to why you are dissapointed if at closing (5:00 p.m.) we have not confirmed the complaint. Please bear in mind that even if we identified a defective part (especially if it is identical to the part we just replaced) without identifying the cause of the failure you could be subjecting yourself to the same situation further down the road. I never wish for anyone to have to bring their vehicle back for work we do. We build our reputation on it & as I stated before I do apologize for it. As the father & I spoke on the 28th he advised our facility he would contact his daughter & have her drop it off again that morning. Once again the car showed up at 1:00 p.m. We did identify the problem, we replaced the defective part at no charge to the family & even replaced a serpentine belt tensioner the father was concerned with (with a new unit) at no charge for having to bring the vehicle back in for warranty work. Please keep in mind this was all taken care of in the latter half of the day on a hot engine in an effort to keep a customer happy. As always I appreciate all comments and will utilize this negative response in an effort to improve the services here."
Andrew B.
Oct 2013
Gary made the repair process easy. His quote was thorough. Work was completed on time. I strongly recommend.
Jeremy C.
Aug 2013
I recently purchased an as-is used vehicle from an out of town dealership. It started hearing this horrific wheel noise from the front and it sounded like the brakes were grinding metal to metal. I was afraid to drive the vehicle concerned about safety although the dealership had told me that the brakes were new when I purchase it just a couple of months ago. I drove into Superior Automotive on a Friday afternoon and they were busy. Gary (Manager) made time to diagnose the issue and provided me with a detailed explanation of the most likely cause as well as how to avoid having the same problem again. Gary was able to repair the issue for me in the same afternoon despite being backed up with other work. He did a complete courtesy inspection of the entire vehicle since I had just purchased it. He double-checked all work performed to my car and test drove it twice to be certain the repairs were completed correctly the first time. Very cool because there's nothing worse than going to back to an auto-repair shop for the same problem you started with. Gary also identified other minor problems and provided suggestions to correct them before they turn into costly repairs. The staff was very professional, the shop was clean and organized. Thanks to Gary I know a lot more about the car I purchased than I ever thought possible. No more brake or wheel noise, the car is very quiet and nice to drive again! I love it! I will definitely continue to take my car to Superior Automotive.
Michael D.
May 2013
The price was accurate for what they did for me. They treated me pretty good. I think they did above and beyond what they said they were going to do. It took longer than I thought but they did more work than they thought too.
Eric W.
Dec 2012
Brought vehicle in at lunchtime and met with Gary (manager). Had a look at it and told me the possible causes of the fuel leak. Offered to give me a ride back to work but I had made other arrangements.
Gary called around 3pm to let me know that they thought they had it fixed but while driving it discovered that it wasn't fixed and that it was unlikely they would be able to complete repairs before end of the day. Asked if I needed a ride home or anything.
Car was left overnight and was ready to go after work the next day.
During the whole process, Gary was very helpful and kept me informed about what was happening.
Gary called around 3pm to let me know that they thought they had it fixed but while driving it discovered that it wasn't fixed and that it was unlikely they would be able to complete repairs before end of the day. Asked if I needed a ride home or anything.
Car was left overnight and was ready to go after work the next day.
During the whole process, Gary was very helpful and kept me informed about what was happening.
Jolene B.
Oct 2012
It went good
Ben S.
Sep 2012
The service was excellent.
Ben S.
Aug 2012
They were excellent, professional, friendly and very helpful. I would recommend them to friends and family.
Adrienne G.
Jul 2012
Overall they did good service.
Keshav K.
Jul 2012
BAD: These guys charged me $75 to check battery and alternater even though I told them that Oriley Auto Parts checked it for free and there was no problem with them. It took two days to do it. At the end, I had to ask for my old starter, it took half hour to find it. I asked them if they could give me some discount as a regular customer, they declined. I'm never going back to them again. GOOD: These guys give you the ride home and pick you up once the job is done. No complaints on the quality of the work. Mechanic was very pleasant. BUTTOMLINE: if I'm paying that money, I'll go to the dealer. There I don't need to ask for the old parts. Especially starter because you get $50 from the parts seller for it. These guys just wanted to keep it for themselves.
Response from Superior Automotive Services
"I have received your letter regarding your experience here with Superior Automotive Service. Your letter had very good suggestions as to how I can improve the service & experience with the customers that choose to use our facility. Your suggestions will not go unoticed & I want to assure you that implements have already been put into place to improve upon those items. It is because of your effort & honesty in letting me know how my company operates that alerts me to problems & as to how I can find solutions to remedy those problems noted. Your comments are always appreciated. THANK YOU!!!"
Keshav K.
Apr 2012
Got checked and Gary recommended to perform certain tasks. I went back the next day. Car was done in a timely manner.
Lisa M.
Oct 2011
Great service, will continue to use them on a regular basis. Very quick service. So far both times I've taken my car in for repairs, I've dropped it off around 10am and it's finished before the end of the day. They also offer pick-up/drop-off service (the only reason I was going to the Ford dealer) for those who need a ride.
CHRISTINA N.
Sep 2011
OVERALL IT WENT GREAT THAT IS THE WHOLE THING IN A NUTSHELL.. NO PROBLEMS WHAT SO EVER...
Lisa M.
Aug 2011
Fast and friendly service. Reasonable prices. Gave me a coupon discount even though I didn't have the coupon!
Susan C.
Jun 2011
New in Bakersfield; preparing for 2000 mile roadtrip. Diagnostic confirmed suspicions that car needed to be replaced. Without this complete, honest and truthful diagnostic and Rich's integrity and credibility I could have been stuck on side of the road. Very pleased with work and integrity of people.
Brian B.
Dec 2009
I would highly recommend them if your car needs some TLC. I will be going back for a smog check and misc other repair for my truck. It is hard to find honest shops these days, that is why I am writing here about these guys.
Pete T.
Jun 2009
Handled expertly, fair price, as usual.
Nancy P.
Jul 2007
The radiator did need to be replaced (86 Isuzu pickup), but they did a compression check and determined that the tuneup would not help the rough running. They do not do the type of work needed to fix the compression issue, but recommended a shop that does. Thus, they saved me money by not going ahead with the tuneup, and did a great job on the radiator repair. The staff is pleasant and respectful, and honest.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Superior Automotive Services is currently rated 4.7 overall out of 5.
Superior Automotive Services accepts the following forms of payment: CreditCard
No, Superior Automotive Services does not offer free project estimates.
No, Superior Automotive Services does not offer eco-friendly accreditations.
No, Superior Automotive Services does not offer a senior discount.
No, Superior Automotive Services does not offer emergency services.
No, Superior Automotive Services does not offer warranties.