Founded 1986 • With Angi since August 2007
Business Highlights
Emergency Services OfferedAmenities
Free Estimates
on installations
Warranties
ask for details
Senior Discount
no
Emergency Service
Yes
Eco-Friendly Accreditations
Yes
Licensing
Bonded
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.
Verified Reviews
Showing 1-16 of 16 reviews
David D.
06/14/2021
When we are getting started, they came to my office because my business is a property management company and they are looking for work so I was able to know him and hire them for my house projects. They were professional and always on time, a great company.
Description of Work
They've done roofing service plus repairs on my house and a complete replacement of my heating and air conditioning equipment.
Category
heating & air conditioning/hvac, roofing
David D.
06/14/2021
OLIVIER B.
10/14/2015
They overcharged. They charged 12 hours of labor to put 4 coolers in operation from winter to summer. They charged me way, way too much. It was 12 hours of labor, 3 men for 4 hours to fix 4 coolers is absolutely ridiculous. I know that because when I was younger, I used to do that work myself and it certainly didn't take me that much time. They used the wrong parts, the size of the pad that they put in. They were too lazy to go get the right pad so they put pads that were too small. One of the coolers subsequently froze on me because the belt had never been adjusted, and because the bearings on the blower had not been oiled. Basically, I got totally taken by these people which was a shame because I had been using them for other A/C work at my house, and the worker was perfect. Apparently, the owner of the company is not willing to look at the situation. He just dismisses things and he's happy. They are no longer working for me under any capacity and I have written an evaluation on Yelp and anybody that asked me about them gets that story. I highly recommend against using them. They are greedy and dishonest.
Description of Work
I used Emmco Inc.
Category
heating & air conditioning/hvac
Rob O.
08/28/2015
unknown
Description of Work
I've had EMMCO do several things for me during the years around HVAC heating/cooling maintenance, diagnosis, improvements, and repairs. Ed, the owner, has always come and done an excellent job. He appears to me as open, honest, pragmatic, and overall interested in doing the right thing for the customer. I have a home warranty and I wish EMMCO was one of their providers as I've had to use EMMCO to fix the mistakes made by the home warranty vendor. I'd highly recommend EMMCO.
Category
heating & air conditioning/hvac
Douglas J.
07/01/2015
unknown
Description of Work
Emmco previously installed a Rinnai tankless water heater approximately 4 years ago. I called them back to do manufacturer-recommended service and to repair a small, seeping leak in the copper tubing that was part of the initial installation. Results: |1) Technician said they have had problems following manufacturer-recommended maintenance so they only do it if there is a demonstrated problem. Based on that statement, I understood that he was not going to do maintenance. |2) Technician repaired seeping leak at joint they had previously installed. My understanding was that he was repairing a defect in the previous workmanship. | |Outcome and additional information: |1) I was not given, nor did I sign, a cost estimate before service or bill at the time of service. None was presented. No costs or charges were described. Therefore, I believed that a) Rinnai-recommended maintenance was not performed and b) there would be no charge to repair a defective joint done during the original installation. |2) Approximately 30 days later I received a bill in the mail for standard maintenance and repair of a leaking joint. I contacted the company and had several email interchanges with the owner/technician who explained that a) he did some maintenance on the heater altho not that recommended by Rinnai and b) the leaking joint was not considered defective workmanship since too much time had passed since the original installation. I shared with him my observations outlined above and noted again that he did not discuss costs or provide a bill at the time of service. Although Emmco is not a member of the Better Business Bureau, I also copied the relevant sections from the BBB Code of Business Practices as an example of commonly accepted practices, see below, describing full disclosure of all costs of the transaction. Emmco did not address this in subsequent communication nor did they claim costs were disclosed nor a bill presented at time of service. |3) I acknowledged that some services had been performed and that there was clearly a misunderstanding about services provided and charges. Therefore, I agreed to pay half of the billed amount as fair resolution to our dispute. This offer was refused and he said if I did not pay the billed amount, Emmco would not do business with me in the future. Given the lack of satisfactory resolution, this was the option I chose. |4) I subsequently learned from another Rinnai-authorized plumber (Pioneer Plumbing) that Rinnai recommends installation of a tank flush system--which was not installed on my tankless heater--and annual chemical flushing service to clean and remove deposits from coils to insure effective and efficient operation. This further confirmed my concerns about using the services of Emmco for installation and maintenance of Rinnai tankless heaters. | |from: Better Business Bureau Code of Business Practices: |http://www.bbb.org/council/for-businesses/about-bbb-accreditation/bbb-accreditation-standards/ |3. Tell the Truth |Honestly represent products and services, including clear and adequate disclosures of all material terms. |An accredited business or organization agrees to: | |A. Make known all material facts in both written and verbal representations, remembering that misrepresentation may result not only from direct statements but by omitting or obscuring relevant facts. |...... |4. Be Transparent:.... |B. Clearly disclose to customers: |•total cost of the transaction, including tax, shipping and handling, and other related charges | |
Category
heating & air conditioning/hvac, water heater repair
jim H.
02/20/2015
They were very polite, they were very professional. They got the job done quick, very efficient. They cleaned up after themselves, and were just generally pleasant. Everything has been working beautifully. They contacted me promptly, and were always on time. Called and followed up.
Description of Work
Installed a new furnace, outside a/c, full house unit.
Category
heating & air conditioning/hvac
Jane L.
10/23/2014
This company is first-rate and very professional. They keep their appointments and do an excellent job once they arrive. They are extremely responsive to customers' needs and spend a lot of time explaining what they will be doing. I never feel they are giving me the and quot;hard selland quot; on products, yet they seem to be up on all the latest technology regarding HVAC. I feel fortunate to have found them after a recent move to Tucson. Highly recommended.
Description of Work
Serviced air conditioners and replaced some parts
Category
heating & air conditioning/hvac
Christie F.
10/14/2014
cheryl S.
01/22/2013
We have used Emmco at both our home and office for over a year now. While other companies told us our AC was history, this company helped us find a (temporary) solution that fit our budget. They are honest, quick to respond, and easy to work with. We will continue to use them.
Description of Work
Excellent HVAC company!
Category
heating & air conditioning/hvac
Calvin H.
07/15/2012
The completed work left a lot to be desired. Gapping holes were left in the walls in two rooms. Never completed the work they were paid to do. Part of the fault was my own by not completely doing a thourough inspection of the work before they were paid.
Description of Work
Remove old sheet metal duct-work and install new flex-type ducts.
Category
heating & air conditioning/hvac
Service Provider Response
We are checking into this report. We certainly would have never left work undone unless there was a reason or misunderstanding. Our office will be addressing this with the techs. and be taking corrective measures. Further info: after leaving Calvin Henry a message on his voicemail and emailing him, we did hear from him. He submitted that report to you 6 MONTHS after the job was billed. He admits he did not contact us to discuss the situation. He now says there is nothing we can do to “complete” it, and – I am quoting him: Sorry, I guess I should have called.Stephen F.
06/07/2012
Margot G.
02/14/2012
We use them twice a year. Sometimes we do a maintenance check and sometimes it is something to do with the system. They are all excellent and they are very professional. They are always on time and their prices are very reasonable. I call them when I want and they have been terrific. I wouldn't use anybody else.
Description of Work
I used the services of Emmco Inc for heating last year.
Category
heating & air conditioning/hvac
Sally M.
08/04/2010
There were very nice to work with, and were flexible with their price. They also came out in a timely manner and I would recommend them for the work that they do. Their prices are also fairly reasonable and they are good with returning your phone call.
Description of Work
They came to work on the furnace and air conditioner.
Category
heating & air conditioning/hvac
RICHARD B.
04/05/2008
Ralph T.
01/11/2008
Compared EMMCo with 4 other companies. They beat out the competition in the departments of information given, can do attitude with wacky schedules in the family, affordability, and promptness. They worked efficiently as a team, cleaned up after themselves, repaired damage caused by previous shoddy workmanship by someone else and were overall a great company to have in our home. In addition dealing with their office was a pleasant experience too.
Description of Work
Replaced old AC unit and Heat Pump with a newer, efficient ones.
Category
heating & air conditioning/hvac
JANET M.
08/26/2007
Emmco is a little bit expensive but, when they say they are going to be there, they come right up. Where we live that is very important, we need our air conditioner. I highly recommend them.
Description of Work
They replaced a bad capacitor in my central A/C. It would not turn on.
Category
heating & air conditioning/hvac
Phone
Address
3445 E 44th St
Tucson, AZ 85713
Service Categories
Other Information
Services offered
FAQ
Other Local Pros In Your Area
Elite Rooter
Angi Certified
Our mission is to be a provider that brings back the personal touch with our customers. We will build a relationship that will last a lifetime after you see our quality work. As a locally owned and operated business we feel invested in our clients and constantly strive for customer satisfaction. We won't leave until the job is done right! Call or click to schedule an estimate today!
Spartan Plumbing
Angi Certified
We have the experience and dedication to bring your dreams to reality! We guarantee your satisfaction, and we won’t leave until the job is done right. Our team has quality experience in this industry, and we make sure our customers are happy before we leave. Call or click to schedule an estimate today!
Dynamic Comfort LLC, AC and Heating
Angi Certified
Local family owned and operated, certified HVAC Contractor. 24 Hour Emergency Repair, Custom Installs, Maintenance Plans, Diagnostics, and repairs. “Where Your Comfort is Our Only Concern"24 HOUR EMERGENCY ASSISTANC AVAILABLE..