D&H Air Conditioning & Heating Co

Founded 1959 • With Angi since July 2006

D&H Heating and Air Conditioning is Tucson's leading HVAC Company and has been providing Tucson with furnace and AC repair, maintenance and new installation services since 1959. D&H is dedicated to your climate-control solutions and your family's indoor comfort. We are your heating furnace and AC specialists in Tucson and Southern Arizona. All of our HVAC heater and air conditioning repair technicians are committed to customer service of the highest quality. A D&H technician will always strive to serve you with courtesy and respect. Our technicians are all certified with the Seal of Safety, demonstrating our level of professionalism, and are NATE-certified, guaranteeing that they are well trained and skilled. D&H Air Conditioning is one of the leading providers of air conditioner repair, air conditioning service, new AC systems, furnace repair and heating system repair in Tucson, delivering rapid response for broken heaters and air conditioners. Our certified HVAC technicians will quickly respond to your needs whether you need emergency air-conditioning repair, have heating problems or need a new system installation. At D&H, we are dedicated to your satisfaction and committed to providing the highest quality of products and service to your family. We believe it is our duty to invest in the extra training, equipment, and most qualified technicians to ensure the comfort and protection of your family and your home.

Awards and Badges

Angi Certified

Business Highlights

24/7 Service Offered24/7 Service Offered
Emergency Services OfferedEmergency Services Offered
Wears MaskWears Mask

Images

D& H Air Conditioning & Heating Company fleet vehiclesBrett WrightClean Air with D&H

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount
5%
Emergency Service
Yes
Eco-Friendly Accreditations
Yes
Licensed
Trade License Number
ROC R-39 076494
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.6

(234) Verified Reviews

Ratings Distribution

5

199

4

11

3

2

2

8

1

14

Rating Details

Price
4.4
Professionalism
4.7
Punctuality
4.8
Quality
4.6
Responsiveness
4.7

Read reviews by category

HVAC Companies (233)air duct cleaning (10)electrician (7)water heaters (3)
Showing 1-25 of 234 reviews
David V.
1.0
10/08/2022
Our AC wasn't blowing cold, D&H had been our service for years, so we called them. They came out, changed a capacitor, helped for a minute but the original issue returned. It took them 9 days to back out to us, at which point they i formed us that the both AC coils had frozen over and caused the coils to burst, they needed to be changed out under warranty but the labor would be $3,200!!!! There was no leak before the capacitor, 9 days later there was suddenly a catastrophic failure that D&H claimed they did not cause and even said my wife was at fault for not making herself "available " for the appts they had available. After several calls we decided to call Chas Roberts. Their tech showed up in 30min or so, i explained what D&H had diagnosed and he went to work. This young man was at our house for 3 hours!!, checked every piece of the system and fiind that there were zero leaks, no burst coils, and only 1lb light on refrigerant, plus there was an adjustment he made to a pressure valve. By the time he explained everything the house had dropped 3 deg and within an hour was back to normal. He did all of this work for $195.00!!!! D&H are a bunch of lying thieves, do t waste your time or money, call Chas Roberts, ask for Anthony, kid is legit.
Description of Work
HVAC Troubleshooting
Category
electrician, heating & air conditioning/hvac
Cost
$300

Service Provider Response

Hello [Member Name Removed], I am sorry to hear about this experience! With reviewing your account under your name listed here we do not show we have visited you since 2013 and we reached out to you in July 2019 to offer you a maintenance special we had at that time. We invite you to speak with our Customer Service Manager on this issue. Please call us at 520-408-2665. We hope to earn your trust back in the future.
ted T.
1.0
10/03/2022
They try to over charge me with a 500% mark up on their service. Do not use them
Description of Work
They check my system said I have a Leak
Category
heating & air conditioning/hvac
Cost
$1,000

Service Provider Response

Hello [Member Name Removed], thank you for taking the time to leave us a review. Your feedback is valuable to us. We understand heating & cooling systems is a big investment and I can assure you our products & services offer advantages you won'[Member Name Removed] find in a lower-cost alternative. We have served Tucson for over 60 years and we value the trust we have earned from our customers. We invite you to speak with our Customer Service Manager at 520-408-2665. We hope to earn your business & trust back in the future
Douglas R.
2.0
09/09/2022
This review is not on the tech. Its on after the sale and install follow up. D&H knows all the issues we had prior to buying a new unit and they made that right. They alao know about the defective product and made that right. But my complaint is what happened after the install. The thermostat was loose and not installed securly, even the tech moved it back in place and didnt say or do anything about it. I had to call and get someone back out to secure it. After second system was installed and finally working, before tech left he said someone would be in contact to fix the damaged drywall where the return air was put in. Not even an appoligy. One week later no call. I call D&H and im told it will be sent to a third party and they will contact me. 4 days later still no call so i call back and ask for phone number to contractor and im told they dont have it but she will send my info to the scheduler and they will contact me and also have contractor contact me. So now were on today almost 24 hours later and still no call. So D&H im not haooy with service after the sale. You got ny $18,000 dollars and im a closed book. By the was they also took out the old gas furnance and shut gas valve off but did not cap the line. This im told is a must. Its sad but im having to hire someone to come and repair the wall and install the return airvent properly(only one of 4 screws are holding it and there is nothing keeping the unit from pulling air, dust and what ever from the wall cavities. There is a top board in attic but air is still being pulled from around cracks and holes and open space)the areanwhere the air handler attaches to the duct work is loosing more air then what comes outbof the registers. High power line is not secure and they used part of the old systems condensation tube to run the new line, the old tube is colapsed. This is just not quality work. Ive asked for someone to come out and see this with no responce. Very disapointed, thatbi have to hire another hvac comoany to come clean up their work

Images

Review for D&H Air Conditioning & Heating Co - 3990 S EVANS BLVD, Tucson, AZ - 39866778Review for D&H Air Conditioning & Heating Co - 3990 S EVANS BLVD, Tucson, AZ - 39866778Review for D&H Air Conditioning & Heating Co - 3990 S EVANS BLVD, Tucson, AZ - 39866778Review for D&H Air Conditioning & Heating Co - 3990 S EVANS BLVD, Tucson, AZ - 39866778Review for D&H Air Conditioning & Heating Co - 3990 S EVANS BLVD, Tucson, AZ - 39866778Review for D&H Air Conditioning & Heating Co - 3990 S EVANS BLVD, Tucson, AZ - 39866778
Description of Work
AC system replacement
Category
heating & air conditioning/hvac
Cost
$18,600

Service Provider Response

Hello [Member Name Removed], thank you for taking the time to leave us a review. Your feedback is valuable to us. We understand heating & cooling systems is a big investment and I can assure you our products & services offer advantages you won't find in a lower-cost alternative. We have served Tucson for over 60 years, and we value the trust we have earned from our customers. We see the installation you had in Aug 2022 and the follow up appointments with parts being installed through September 2022. It's great to see we have been able to continue taking care of you into this year with general maintenance checkups. We hope to continue earning your business & trust in the years ahead. Please feel free to reach out to our Call Center Manager with any future concerns or current concerns you may have.
bill M.
1.0
05/21/2021
2+ years on D&H two zone Daikin Systems with maintenance contract. Evaporator coil leaking. Charged me $95 to come out to diagnose problem. Coil needed replacing. One week later no call to schedule replacement. I called they sent out repairman next day. Couldn't complete job as was missing parts and helper. Said they would call me the next day. The next week I CALLED them got the run around. Came out the next time but after they removed a very slowly leaking but functioning coil, but then they discovered that they were sent out with the wrong replacement coil part. Now A/C doesn't function at all!. Said they would call me the next day. Nope! I called them as was told that the correct part coil is not available for 2-3 weeks. STAY AWAYFORM THEM and DAIKIN!!!
Description of Work
Stay Away They are terrible.
Category
heating & air conditioning/hvac
Margaret W.
5.0
01/26/2021
Called D&H about 1030 and the technician arrived mid-afternoon the same day. Due to the extreme cold temperatures, even snow flurries, the heat pump wasn't working at optimum capacity. Fernando made some adjustments to both the thermostat and the unit. He waited to ensure the indoor temperature reached the level desired by homeowner. Have been a customer of D&H for over 20 years and this excellent response and quality of service is why I continue to call on them. Both the office staff and the technicians are professional, courteous, provide great service.
Description of Work
Heat pump not maintaining temperature set on thermostat.
Category
electrician, heating & air conditioning/hvac
Hire Again?
Yes
Lisa S.
1.0
01/07/2021
We hired D & H Air conditioning, at the advice of our realtor, in March of 2020 for a home buying inspection. We hired a specific AC inspector to make sure the unit was working properly above and beyond our regular home inspector. We had other specific inspectors there and we were checking in on them all periodically. We (my husband, our realtor, the sellers realtor, and I) were with the D&H tech when my husband asked if the single 5 ton unit is big enough for this house since it was over 2800 square feet. My husband had heard that anything over 2000 square feet needed 2 units. Our previous home was smaller and it had 2 units. The tech informed us that it was at the top of the range but it was sufficient for this house. My husband isn’t an expert so he thought ok, this guy's the expert, he should know. We moved in in May and noticed the AC not keeping up with the rising heat but thought it was because we were still moving in and trying to get settled. I finally called D & H and said that the system isn’t cooling properly and we were told (from other AC companies) that the unit wasn’t anywhere near the right size for a house this large. I talked to a woman that was new, she was some sort of “manager”. I explained the situation and she informed me that they had different tiers of home inspections. When we hired D & H, we were never advised that there were different tiers of inspections and what was included in them. The tech had the perfect opportunity when my husband asked the size of the unit question to inform us of these tiers or say he didn't know the answer. Instead he gave us an answer that was 100% wrong. She said she had to talk to someone higher up and would get back to me. She called back and said that they couldn’t help us, that the tech didn’t document that question in his report. Why would he? Do the techs document every client question? That would not be reasonable. The owner, general manager, an install expert and a new construction designer from D & H came to the house and performed an inspection of the system and determined that the unit was too small for our house. They found multiple major problems with the whole system: 1. The unit in the garage (furnace) was installed incorrectly. 2. The duct work in the attic wasn’t insulated in parts and some of the ducting was old grey duct and falling apart. 3. The air getting into the master bedroom wasn’t sufficient (it’s the furthest room from the unit). All of the above mentioned problems were not found by the original tech that performed the pre-purchase inspection. If we had known about the different tiers we could have researched this further. Instead we thought we were getting one thing and basically all the tech did was make sure the fan spun and air came out of the vents. Had we known about these major problems, we would have negotiated with the seller of the home to correct these problems prior to purchase. D&H stated that they would “make it right”......They offered to do all the work at a price of over $20,000, then they would take 33% off that. Excuse me, what? That’s not making it right! That’s taking advantage of people and inflating the price to STILL make a profit! We received numerous other quotes and even with the 33% off, D & H’s price was still the highest, by far. On top of all this, we used them for the house we sold a couple weeks after the offer on this house at our realtors advice. The tech that came out basically said the older unit on that house needs to be replaced since it was so old. We offered a home warranty knowing this but it was still working. It worked better than the unit at the new house! Needless to say, we bought them a new AC unit because of what that tech told them. So basically D&H is making us buy 2 AC units! We tried to work with this company but when the lies and the excuses started, we knew we were in trouble. I feel it's my duty to the community to help someone else out so they don't make the same mistake we did and hire this company and when something goes wrong, they don't stand by what they do/say. We do NOT want this to happen to anyone else. They made buying our dream home a nightmare! I have written a complaint to the BBB, Go to [*** Link removed ***] to read the full back and forth and the excuses/lying that went on. Some of this review was taken from the BBB complaint.
Description of Work
Pre-purchase home inspection
Category
heating & air conditioning/hvac
Cost
$49
Daniel R.
5.0
11/10/2020
Kalem Linsenbach was very professional and answered all my questions. He is a good representative for your company. Thank you.
Description of Work
Service check
Category
heating & air conditioning/hvac, air duct cleaning
Hire Again?
Yes

Service Provider Response

Awesome, thanks for the review of Kalem!!
Kevin S.
5.0
11/03/2020
Fernando and I discussed options of service, motor replacement vs new system. Pricing on motor. Different systems avail. He arranged an appointment with a customer rep to come by same afternoon. Very nice person to deal with. Thank you Fernando.
Description of Work
Check heat/ac . Possible service or replacement.
Category
heating & air conditioning/hvac
Cost
$77
Hire Again?
Yes

Service Provider Response

Thank you for the awesome review for Fernando!!! He is a gem and we are glad that you could help him shine!!!! Have a fantastic winter this year!!
janet Z.
5.0
07/29/2020
He found our problem quickly, explained what we needed to do to fix . It was great that he explained so I could understand.
Description of Work
Service check up
Category
heating & air conditioning/hvac
Hire Again?
Yes

Service Provider Response

Thank you for the review of D&H Air Conditioning and Heating!
Aaron P.
5.0
07/27/2020
D&H was superbly responsive and able to get a technician out to my house within about an hour of my call, (they even came out earlier to work with my schedule) Austin, the technician was polite and knowledgable and able to diagnose the issue within a few minutes. Pricing was reasonable and the service overall was excellent. I’ll be using them again for any future AC maintenance and repair needs!
Description of Work
Capacitor replacement and coolant top-off
Category
heating & air conditioning/hvac
Cost
$800
Hire Again?
Yes

Service Provider Response

Thank you so much for choosing D&H and giving us the opportunity to service your system! Nothing makes us happier than solid feedback about our work ethic and our wonderful employees!! We look forward to working together in the future
Mark A.
5.0
07/23/2020
Kalem was very polite, cordial, and professional. Actually helped me take the lug nuts off my tire, which was obviously not part of the AC inspection. Definitely will get my business in the future.
Description of Work
Needed to access AC unit
Category
air duct cleaning
Hire Again?
Yes

Service Provider Response

[Member Name Removed], Thank you for leaving a review for Kalem! We are always happy to help when we can! AC inspection or not! Best, The D&H Team
LORI P.
5.0
06/29/2020
Josh was very polite and called before he showed up to let me know approximate time of arrival, which is wonderful. He explained all he was doing and I appreciated his professionalism. I always recommend D and H when someone needs ac or heater work done.
Description of Work
6 month check up
Category
heating & air conditioning/hvac, air duct cleaning
Hire Again?
Yes

Service Provider Response

Thank you for the lovely review of Josh and always recommending us! Stay safe and stay cool!!
Robert S.
5.0
06/22/2020
Kalem quickly diagnosed a fault coil of a newly installed system
Description of Work
Diagnostics on new system
Category
heating & air conditioning/hvac
Hire Again?
Yes

Service Provider Response

Thank you for leaving a review for Kalem! We appreciate your business and look forward to working with you in the future!
William P.
5.0
06/05/2020
Kalem quickly checked out our household system and determined that it was in good condition, and the only problem was a weak breaker. He did suggest an accessory that would reduce the starting current of the compressor, but did not aggressively try to make a sale. He only made us aware it was available, along with an estimate. He recommended some cleaning and changes we could make to improve efficiency. We were charged only the call-out fee. My grandson, who manages the physical plant of a local factory, asked for his card, since he is looking for a good a/c service with commercial rating.
Description of Work
We had been without a/c for 24 hours
Category
heating & air conditioning/hvac
Cost
$95
Hire Again?
Yes

Service Provider Response

Wow, thank you for the awesome review of Kalem!! He is an great technician and we appreciate you taking the time to leave this review for him! Thank you [Member Name Removed]!
jeffry S.
5.0
06/04/2020
Excellent service. Left a query on Angies list for four companies. D&H responded first, came out same day and got the unit up and running. No more 90-degree house! Very Pleased.
Description of Work
Repair and maintenance of roof AC unit
Category
heating & air conditioning/hvac, air duct cleaning
Hire Again?
Yes

Service Provider Response

Thank you for choosing D&H!! We hope you have a cool summer!!
Paige A.
5.0
05/29/2020
Kory came for my routine maintenance/checkup today, was professional and got the job done quickly. I pay around $16 a month for them to come every 6 months and also be on call if I have any issues, I believe I also get some other assurances with this service, check their website for more information. Kory didn't find any issues with my Unit during the visit. He offered me one up sell, but was super courteous about it and not pushy at all. I appreciate learning about additional services that may extend the life of my unit when it's not aggressive. Thanks Kory!
Description of Work
Bi-Annual Maintenance
Category
heating & air conditioning/hvac
Cost
$16
Hire Again?
Yes

Service Provider Response

Thank you for the awesome review for Kory!! We appreciate you taking the time to leave this review and explain the use of the guardian maintenance plan!
William K.
5.0
05/15/2020
D and H's technicians are always thorough and competent. Our system works perfectly because of their regular maintenance. Scheduling vs. when they show up can be a problem at times but that could be due to the uncertainty of how long it takes for a technician to finish the previous job.
Description of Work
Various - Routine Maintenance, Repairs
Category
heating & air conditioning/hvac, air duct cleaning
Cost
$400
Hire Again?
Yes

Service Provider Response

Thank you for the awesome review for the technicians! We do appreciate your understanding that previous jobs may take longer than estimated depending on issues or repairs with the system/systems. Thanks for your understanding!
Susan D.
5.0
05/02/2020
The A/C on my ductless mini splits went out at night. I called at 7:20am the next morning and left a message. Got a call back at 8.05am. They called twice to make sure I understood the price for a service call. The tech arrived at about 11.00am. The tech was FABULOUS! He clearly explained the problem, the solution, and fixed it. Overall, I found he customer service and the tech very professional and helpful. D&H is the best!
Description of Work
Repair of ductless mini splits
Category
heating & air conditioning/hvac, air duct cleaning
Cost
$110
Hire Again?
Yes

Service Provider Response

Thank you for the awesome review of D&H!!! We appreciate your business and want you to know if anything else comes up in the future just give us a call and we will help you in anyway we can!!
Robert S.
5.0
04/25/2020
Victor and Zach...you Rock!! Here on time with masks, gloves, and booties. It was a complete replacement of our old HVAC system. Removal of old air conditioning unit (outside) and Heater inside, and installation of new units took five hours. They worked straight through, no breaks, courteous and professional. Cleaned up and explained how the new thermostat worked!! We have been with D&H for the past ten years!! Excellent!!
Description of Work
Install a new HVAC system
Category
heating & air conditioning/hvac, air duct cleaning
Hire Again?
Yes

Service Provider Response

Thank you for the awesome review of Victor and Zach from the installation team! We appreciate your business and look forward to working with you in the future! If anything comes up please give us a call asap so we can assist in anyway we can!! Try to stay cool this summer!!!
James M.
4.0
04/03/2020
It went well he did a good job. The only thing was he did not go in the attic to check the units their.
Description of Work
serviced our air condition units
Category
heating & air conditioning/hvac, air duct cleaning
Cost
$378
Hire Again?
Yes

Service Provider Response

Per the maintenance agreement it being the spring visit we only checked the air conditioning units this time around. We did do a thorough check of the heating units in October but if you feel we need to come back out and check your heating units please let us know at 520-408-2665.
Patricia M.
1.0
03/14/2020
The service man came to check my A/C for its annual no charge check. He also had to go into my attic for the furnace unit. Said everything was ok. He left in a hurry, leaving his very tall ladder. Sever weeks later when I went to get my medicine that was stored in my closet I discovered it was no longer there. I call D & H to speak to the service man and also report the ladder was at my home. The service man no longer worked there. I tried to turn my A/C on and it didn’t work. D& H wanted now to charge me for a service call. Total rip off company.
Description of Work
A/C need the annual check .
Category
heating & air conditioning/hvac
Lisa B.
5.0
02/20/2020
Kalem Linsenbach was professional, efficient and most of all, NOT pushy about trying to sell me additional services offered by D&H. I've had D&H service my furnace and AC for 5 years and EVERY time I feel like I'm being hustled to buy more product and/or service. Kalem showed me suggested products/services but I didn't feel like I was being manipulated. Thanks, Kalem!!!
Description of Work
Check Air Conditioner
Category
heating & air conditioning/hvac
Cost
$95
Hire Again?
Yes

Service Provider Response

Thank you for the informative review! We are glad your service visit with Kalem went well and you are satisfied with the suggestions made!
Samantha A.
5.0
01/08/2020
Very pleased with their professionalism and expertise.
Description of Work
Replacement of A/C Unit parts
Category
heating & air conditioning/hvac
Cost
$250
Hire Again?
Yes

Service Provider Response

Thank you for the grade A review!!!
EUGENE S.
5.0
12/13/2019
Kaleb performed a thorough check of all 3 heat pumps, and noted a buildup of dirt on the coil and blower wheel on one of the units. He cleaned that unit, and we agreed with his suggestion to install Pristine electronic air cleaners to reduce the dust level in the circulated air. He is very knowledgeable, personable, and works efficiently -- an excellent representative for D&H.
Description of Work
Clean & check 3 heat pumps, install 2 electronic air cleaners
Category
heating & air conditioning/hvac
Hire Again?
Yes

Service Provider Response

Thank you for awesome review for Kalem and D&H!! If you need any assistance in the future just give us a call and we will help in anyway we can!
Margaret W.
5.0
11/06/2019
Excellent, as always. Have been a customer of D&H for nearly 20 years. Everyone contacted from the office staff to the technicians are always courteous and professional. The most recent visit was Nov 5, 2019. Brandon was the technician. He was courteous, professional, and efficient. I was confused about an invoice I had which I thought was a receipt for installation of a part. Brandon was extremely patient in allowing me to present my opinion and then he very patiently explained that what I was looking at was an estimate, not an invoice for service. And he explained in detail the benefit of having the part installed. I authorized the installation of the part and he took care of it efficiently. Brandon displayed the kind of customer service we expect and appreciate, but in today's business climate is not always the case. Would absolutely recommend Brandon and D&H to anyone who needs HVAC service or repair.
Description of Work
Fall Maintenance Check
Category
heating & air conditioning/hvac
Cost
$295
Hire Again?
Yes

Service Provider Response

Thank you for taking the time to leave such an awesome and detailed review for Brandon and D&H! These are the kind of reviews we love to see and give our employees encouragement to better themselves. If you need any assistance in the future just give us a call and we will help in anyway we can!

Phone

Address

3990 S EVANS BLVD

Tucson, AZ 85714

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Website

http://www.DandHAC.com

Other Information

Services offered

Air conditioning, heater, furnace, package unit, heat pump, gas pack, condenser, coil, thermostat, air purification, air filtration system service, repair, maintenance, & installation

Services not offered

If you are unsure whether we provide a service just ask and we will let you know.

Covid-19 update

We are actively performing full services. We are taking additional precautions to protect our customers.

D&H is very empathetic to our customers' situations and will perform our services with the upmost sensitivity and care.

Health & Safety Measures

We will wear masks and gloves when we visit your home
We accept remote payment
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.

Payment options

Check
Visa
MasterCard
Discover
Financing Available
American Express

FAQ

D&H Air Conditioning & Heating Co is currently rated 4.6 overall out of 5.

D&H Air Conditioning & Heating Co is open:

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

D&H Air Conditioning & Heating Co accepts the following forms of payment: Check, Visa, MasterCard, Discover, Financing Available, American Express

Yes, D&H Air Conditioning & Heating Co offers free project estimates.

Yes, D&H Air Conditioning & Heating Co offers eco-friendly accreditations.

Yes, D&H Air Conditioning & Heating Co offers a 5% senior discount.

Yes, D&H Air Conditioning & Heating Co offers emergency services.

Yes, D&H Air Conditioning & Heating Co offers warranties.

D&H Air Conditioning & Heating Co offers the following services: Air conditioning, heater, furnace, package unit, heat pump, gas pack, condenser, coil, thermostat, air purification, air filtration system service, repair, maintenance, & installation

If you are unsure whether we provide a service just ask and we will let you know.