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Carpet Police LLC

Carpet Cleaning, Ceramic Tile, Floor Cleaning and Waxing,

About us

We are a locally-owned company proudly receiving the Angie's List Super Service award from 2010-2017. We offer Carpet, Tile, Air Duct and Upholstery cleaning services serving Tucson for over 15+ years. Our goal is to provide you with the best cleaning experience available. Carpet Police has also maintained an A rating with the Better Business Bureau for over 10 years.Our company and our technicians are IICRC (Institute of Inspection Cleaning and Restoration) Certified. The IICRC is the world’s most-recognized body of certification in the carpet and upholstery cleaning industry. Our technicians regularly receive training to keep current on the latest products and cleaning techniques. They will be able to identify what cleaning method will produce the best results.

Business highlights

21 years of trusted experience
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Carpet Cleaning, Tile Cleaning, Air Ducts Cleaning, Pressure Washing, Upholstery Cleaning, Water & Smoke Damage, Car Interior Cleaning, Dryer Vent Cleaning, Garage/Patio Cleaning.

Services we don't offer

.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9746 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
6%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 301-325 of 746 reviews

Walter S.
05/2014
5.0
carpet cleaners
  + -1 more
They were GREAT. I called and Garrett the owners Son stopped over that day and provided an estimate. We set the date however I had to postpone the work until the 28th. They showed up on time and did an excellent Job. Their staff is professional and considerate. I called back for some additional work and again we got a rapid response. We really appreciate the manner that the Carpet Police respond to requests and especially providing us with a Qualified and Considerate Staff. The Carpet Police is the Company for us and we HIGHLY RECOMMEND THEIR SERVICES. GREAT JOB CARPET POLICE !!!!!!!!!!!!
Description of Work: Complete Carpeting, Ceramic Tile and Dryer vent Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Michael T.
05/2014
5.0
carpet cleaners
  + -1 more
Called when they ran a bit late prior to appt time. Very professional and well done.
Description of Work: Entire home carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Richard M.
05/2014
5.0
carpet cleaners
  + -1 more
We are very happy with the service and results. The only glitch was in their online reservation service, I will call next time.
Description of Work: carpet cleaning in 4 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Joy J.
05/2014
4.0
carpet cleaners
  + -1 more
Arrived close to appointment time, very considerate and competent. Good job of cleaning - fair priced.
Description of Work: Vacuumed and then cleaned carpet. Put foam under legs, moved furnituer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$125

Jennifer L R.
05/2014
5.0
carpet cleaners
  + -1 more
The main reason that we wanted out carpets cleaned was because we were buying a home where the previous owners had had cats, which I am allergic to. Carpet Police was extremely accommodating and timely in scheduling a time to come out to clean the carpets (next day after I purchased their Angie's Deal). We had not moved into the house yet, so I was able to leave the house open for them to come in and clean (I was not there). They did a great job! However, I realized afterwards that I had never mentioned that I wanted the closet that connects to the bathroom and master bedroom cleaned (in case cat dander was present). They came back the next day at no extra charge to clean it as well. Very impressive service!
Description of Work: Cleaned carpet in 4 rooms of my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$133

Wain C.
04/2014
5.0
carpet cleaners
  + -1 more
They called to let me know their arrival time, which was on-time. Their truck mounted equipment was first class, a lot better than equipment contained in vans. Carpets were vacuumed before shampooing, which other companies typically do not provide. After shampooing, carpets were raked to provide a uniform appearance. Tile was squeaky clean after cleaning! The only problem were two tile areas that were overly shiny and sticky, maybe from left over cleaner solution. But, the clean-up of those two areas was simple with a vinegar based cleaning solution. I will definitely use Carpet police again in the future.
Description of Work: Shampoo carpets, clean tile and grout, seal grout in kitchen area.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

John F.
04/2014
5.0
carpet cleaners, house cleaning
  + 0 more
Canyon Ranch.Very pleased with the beautiful cleaning job done on both rooms. Our carpets haven't looked this nice for years. This company was highly recommended by friends living in the Canyon Ranch compound, that have been using the Carpet Police's services for years. My friends were right, top notch job, superior work. Use with confidence
Description of Work: Cleaning of several bedroom carpets that were fairly dirty and dark looking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$92

Mary M.
04/2014
5.0
carpet cleaners
  + -1 more
The carpet cleaners were on time and really did a good job.
Description of Work: Cleaned carpets in 4 rooms of my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$138

Denise G.
04/2014
5.0
carpet cleaners
  + -1 more
Not only on time-but early-love that!
Description of Work: Pre-treated which was needed. Spot treatments/full carpet clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Maureen B.
04/2014
5.0
carpet cleaners
  + -1 more
It went fine. The price was reasonable, otherwise I wouldn't have gone with them. I don't remember having any problems. They came right away. I would have used them again have I not taken the carpet up.
Description of Work: Carpet Police LLC did carpet cleaning in 3 rooms and a hallway 2 or 3 years ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jo Ann F.
04/2014
5.0
carpet cleaners, house cleaning
  + 0 more
They were very efficient and capable and did a very good job.
Description of Work: They have cleaned our household carpeting twice.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Kathy P.
04/2014
5.0
carpet cleaners
  + -1 more
It was fine. They did a great job. I've used them twice. They cleaned our tile before. I would recommend them again. They were prompt.
Description of Work: I used Carpet Police. They shampooed our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

judy K.
04/2014
5.0
carpet cleaners
  + -1 more
They were good. I wasn't upset about anything that they did.
Description of Work: We used Carpet Police LLC. They cleaned the carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vinamra J.
04/2014
5.0
carpet cleaners
  + -1 more
The work turned out good. The interaction was good.
Description of Work: I used Carpet Police LLC. They cleaned the carpet in 2 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Clifford O.
03/2014
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
They come in and lay down protectors on corners and wood laminate flooring, then start the carpet cleaning. They treat soiled areas before start the final procedure. All in a very professional manner.
Description of Work: Clean carpets and tile floord

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bart E.
03/2014
5.0
carpet cleaners, house cleaning, oriental rug cleaning
  + 1 more
Arrived on time, worked quickly with a crew of three. They use truck mounted equipment. They were courteous and neat, and did not try to upsell anything. Carpet was not too wet, and was dry six hours later. Carpet and rugs look great.
Description of Work: Steam cleaned carpet in 4 bedrooms plus master closet, and 2 5x7 rugs. Applied scotch-guard to all cleaned carpets and rugs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255.72

John F.
03/2014
5.0
carpet cleaners
  + -1 more
All went well. They called to let me know they would be a little late. They were only a few minutes late. No problem for me. They were professional and did a good job with no wasted time, very efficient.
Description of Work: clean and shampoo carpet in the living room, dining area, bedroom, and walkthrough closet area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$138

Carolyn L.
03/2014
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
Alfonso and Danny called ahead to report that they would be 30 minutes later than appt. They arrived (in uniform) and reviewed the work to be done. Explained the process they would use on both carpet and tile. Recommended a non-acid wash on tile due to color in the grout. They were thorough; professional; personable; and above all did a terrific job. There were protectors on all the corners of the walls. They also shampooed carpet in "hard to access areas" where other companies wouldn't bother. We couldn't be more pleased! The tile looks like new. Our carpet is older and looks 100% better than it did, but has areas that will continue to mat down. I would recommend this company to anyone wanting a truly professional job of floor cleaning. A plus was we had two phone calls the next day to verify that everything went well and we were happy with the work!
Description of Work: Cleaned and shampooed 762 sf of carpet Cleaned and grout sealed 641 sf of tile

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Chet G.
03/2014
5.0
carpet cleaners
  + -1 more
They were excellent and we were very pleased. We thought that we were going to get charged for five rooms because one room was kind of big, but they actually charged us for four, so we would definitely use them again. They were professional and did a good job.
Description of Work: I have purchased a Big Deal from Carpet Police LLC for carpet cleaning and deodorizing in four rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$148

Patricia D.
03/2014
5.0
carpet cleaners
  + -1 more
Mike Techn ran late from an earlier job, so he called in good time to reschedule and hour later. We were okay with that. Our carpets had heavy dog urine on them and they are old carpets so neither we nor the technician believed we could get them cleaned....
Description of Work: Cleaned carpet in four rooms and added pet treatment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

Onita D.
03/2014
5.0
carpet cleaners
  + -1 more
The crew arrived early and went to work immediately. While they did offer to move furniture, they did not move large chair and other items blocking their path. They simply cleaned around them. They seemed to want to get the job done as quickly as possible. However, the carpet was cleaned to my satisfaction.
Description of Work: Carpet cleaning in 4 rooms plus walk-in closet

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$166

MARY C.
03/2014
5.0
carpet cleaners
  + -1 more
Due to the holiday and personnel not showing for work, they were two hours late, but did a good job. I have used them for nine years.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
2.0

Yes, I recommend this pro
$156

Jennifer L R.
03/2014
5.0
carpet cleaners
  + -1 more
They did an great job! We bought the house and the previous owners had cats (I am allergic). Carpets looked and smelled very clean. They also returned to do the master closet because I was concerned about the cat hair in that space. They were very nice and helpful. Great experience!
Description of Work: Cleaned the carpets in the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Karen M.
03/2014
5.0
carpet cleaners
  + -1 more
I called on Monday to make an appointment and I was able to get one for the next day. I picked the 2:00 time frame and shortly before the appointment time they called to say they were finishing up a job and could be here in 10-15 minutes which would be 15 minutes earlier than the scheduled appointment which was good with us. They were very professional and polite and they did a very good job on our carpet. We have three dogs so the carpet REALLY needed help. When they were finished it looked great! Their gave us a discount that was better than Angie's List coupon so the price was very reasonable.
Description of Work: Cleaned carpet in our great room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$87

William l D.
02/2014
5.0
carpet cleaners
  + -1 more
They showed up at the scheduled time. I found them very personable and professional. They were very careful while working in our home, even covering the corners of the walls so their hoses wouldn't leave marks.
Description of Work: They cleaned our carpets and worked on some upholstery. They also cleaned our ceramic tile flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

7320 N La Cholla Blvd Ste 154-129, Tucson, AZ 85741

http://carpetpolice.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Upholstery Cleaning,
House Cleaning,
Air Duct Cleaning,
Oriental Rug Cleaning,
Carpet Sales and Installation,
Dryer Vent Cleaning,
Pressure Washing,
Window Cleaning,
Upholstering

FAQ

Carpet Police LLC is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 5:00 PM

Carpet Police LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Carpet Police LLC offers free project estimates.
Yes, Carpet Police LLC offers eco-friendly accreditations.
Yes, Carpet Police LLC offers a 10% senior discount.
Yes, Carpet Police LLC offers emergency services.
Yes, Carpet Police LLC offers warranties.
Carpet Police LLC offers the following services: Carpet Cleaning, Tile Cleaning, Air Ducts Cleaning, Pressure Washing, Upholstery Cleaning, Water & Smoke Damage, Car Interior Cleaning, Dryer Vent Cleaning, Garage/Patio Cleaning.
.

Contact information

7320 N La Cholla Blvd Ste 154-129, Tucson, AZ 85741

http://carpetpolice.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM