Platinum Pool Care

Fast service, explained the process every step of the way, and went the extra mile to complete the repair. Highly recommended.

Our pool is beautiful!!! Adam was wonderful from start to finish. He was professional and explained everything thoroughly every step of the way. He was always available for any questions we had. The crews were professional and Did great cleaning up. We are very happy and love our remodeled pool. Great job! Thanks, Sondra

Professional, prompt, and willing to thoroughly answer questions.

Adam was wonderful. He was knowledgeable explained everything,and we had no surprises. The crews were professional and courteous. Clean up was exceptional. Great job we are very pleased

Our pool looks BEAUTIFUL!!! Adam was a very conscientious and attentive person who really listened to what we wanted and our expectations with updating our pool. Our project might not have been as intense as other total remodels, but he treated our job with the same courtesy and passion. Everything was done within the timeline he set up. We highly recommend his team, too! It was a total pleasure working with Platinum Pool Care. Thank you, Mark & Maryanne

Prompt, professional, helpful. Did an exceptional job under time constraints.

Prompt, professional, helpful.

They listen and respond quickly. They are able to do auto payments and make suggestions for fixes that fit in your budget.

Pool is now operating closer to my chlorine free destination.

Everyone else told me I needed to spend $1200 to replace the pump motor I explained I was anticipating upgrading my system but didn't want to do it this season. They worked with me and put in a replacement motor for $250! Then I found out they do weekly svc for less than what I was currently paying for more service! So I hired them. Hope the weekly svc is as good. They will start the first week of Sept

Did exactly what they said they would do. From when they would be at my home for an estimate , when they would be here to start the repairs and how long it would take.

Very easy to work with. My pool is older so they were always there to help until I can get everything in working order. Doug has been great!

thanks

Thank you Cody & Rick. Great service & customer care. Happy I choose them to handle this pool project, they are now my number #1 repair team. Thanks again guys

Lacking appropriate customer service techniques. Actually, rude and disrespectful!

Fast service. Problem solved. I will call them again.

There is a lot I could say but I won't. The 3 questions being asked on the review were rated 1 star, If there was lower I would have picked that. The length of time it would take to type what happened is not worth the time.

Adam stayed in touch and worked with me to produce an excellent update to my pool equipment!!

they did a good job

I was very happy with the response. They came out quickly and very professional. They did not try to sell me anything that I did not need, and cleaned up the problem another company left me, saving me money. Great job!

service tech Byron - very knowledgeable about his work. Polite, efficient, focused on good service.

They were great. I had to change my appointment a bunch of times. They were so friendly about it. They arrived on time. They didn't try to up sell me anything. They did the job quickly. They did a nice job. Looks Great! Works Great! They cleaned up when they left. They replaced the Jandy Valve on the pool. I was able to schedule by text message, which helped so much with my busy schedule. I was also able to pay with text message too. Then they emailed the receipt. They didn't try to change the price or anything. They did it for what was agreed on the text message. I've had other pool companies fail, do poor work, not show up, change the price, up sell other parts etc... This place was nothing like that, very professional. Thank You!!

A little pricier than we planned to pay, but very timely response with both the estimate and completion of work, very professional, and did a fabulous job. Would use again and recommend.