Mechanical Brothers Heating & Cooling, LLC

Mechanical Brothers had no record of the appointment when I called at 6:30am. They were able to work me into the schedule and did a good job.

Courteous and prompt. Quality work. No sales pitch or attempts to expand the job. Will use again.

I was extremely impressed with the service I received from the Mechanical Brothers technician, both in scheduling the service call and his professionalism, knowledge, honesty and customer service interaction while at my home. Sammy Sayegh explained to me important aspects of my system, DIY steps I could perform to extend the life of my system and make it more efficient, and EPA-mandated changes that would eventually impact my unit's continued serviceability. I was pleasantly surprised that I was not pressured in the least to enroll in any kind of maintenance program or purchase any additional services. I plan to request Mechanical Brothers (and Sammy specifically) to perform my winter heating unit inspection when it's due. This was a truly enjoyable experience dealing with a home repair technician; unlike any before. Great Job!

Excellent and timely response.

Very quick diagnosis, quick fix, and descent price.

Tech was terrific. He called to see if he could come earlier (than 8 am the next day), and when he found out I had been without a/c for the weekend, he added me to his workload for that day. He came over and quickly resolved the issue with a satisfactory price point. I would definitely re-use again He also called the next day to make sure that everything was working ok.

I was really pleased with the fast response and very honest repair. The technician fixed the problem with no exaggeration or drama. I have had other company's try to sell me a whole system when I just needed a motor. Great experience.

They were quick to call. They called and pulled up the service time. The Tech was knowledgeable and the pricing fair.

They arrived on time and quickly found the problem. I thought they were a littler high on price but they did schedule my appt. right away.

Prompt. Efficient. Personable. Diagnosed problem in about 5 minutes. Repaired in 1/2 hour. Checked out entire system and pronounced all OK. No need for additional work.

Very thorough in showing me what was wrong. Comparing Old to new condensed. Checked coolant. Check thermostats twice. Sammy gave me some valuable tips. Showed up with a smile and was very helpful and professional.

Joe came to the house an hour earlier than promised, assessed the problem and got my unit running again. He did not have the parts needed to make a permanent repair, but promised to return Monday morning after the parts store opened. H arrived earlier than promised and put in new parts even though I was not home. He was polite, competent and professional.

One of my A/C units quit on a Friday night. I requested service early Saturday morning. They contacted me quickly and were at my house in a short amount of time that morning to fix the issue.

Very professional We are awaiting parts to complete repair. While awaiting parts, another service person from the same company came to house and discovered a different part was the problem. Repaired unit and saved us $665. We would not have known this except for the honesty and integrity of the company. Strongly recommend.

They are very trustworthy!

Unbelievable great service in every aspect. I'm a single woman executive and critical to have helpful, honesty and integrity. Exceeded expectations in all these areas.

I am not cheap but I get a little miffed to pay almost two hundred dollars for a job at takes twenty minutes to complete. The people that I dealt with were great but value for the money was not so good. I was charged a hundred and fifty dollars for a capacitor that sells for maybe forty dollars on the open market. Oh well, it is going to be 96 today so I am glad that they got the air conditioner working, even if it is only used to cool the garage. I would call them again if I had a problem and hold my breath when I was handed the repair estimate.

First time using immediate response If quick service

Sammy was the most polite,professinal and personal pro. He looked for the small problem first. I was told by another company my blower motor was out. Nope! I had a cap in my blower motor that prevented the cage from moving!! Fair and honest man this Sammy is. I will be using mechanical brothers every year for maintaining my unit..thank you Mech.brothers!

On time and knew his business. Nice experience

Joe arrived on time and completed work in a timely manner.