Custom Plumbing of Arizona, LLC

very competent and polite and informative, name was Billy.

Very helpful.....my young granddaughters home she just bought,has a very bad and dangerous hot water heater..she could not get it fixed that day,has to come up with the $$$, however he disconnected it for her as he said it could cause a fire. She was very please with his polite manner and professionalism.

Ricky arrived on time and quickly diagnosed and fixed the problem. He was also willing to negotiate the price and gave me a "Senior" discount. The good and reliable service was much appreciated and Ricky had a very positive and kind personality. Thanks for your help.

They were very professional and the quality was very good also.

Super easy to schedule with and very friendly!

The representative from Custom Plumbing was on time, professional and fixed the issues to my satisfaction.

Professional work. Explained everything during the process.

CJ was very informative and helpful. We are very satisfied. Our problem was solved.

They didn't charge just to show up but $400 for 1 hour of work? After he left the water would run occasionally so I looked inside and the refill hose was not where it should be?

I thought they were expensive to replace two gate valves with ball valves even after I talked him down in price. Especially when the plumber installed one that leaked he had to cut the line again to repair the leak and now I'm left with solid repair sleeves in that waterline. If he would have used the thread sealant in the first attempt this would not have been necessary. He showed up with only 15 minutes left in the arrival window and I initiated the arrival call because with less than 30 minutes remaining in the window I had not received the 30 minute notice that they were on their way as promised when the appointment was made.

Did a great job Billy did good follow up. Would do business with them again and also recommend them.

They took care of the problem, and did a great job

I had a leaking pipe within a wall. This was not an easy fix. Custom Plumbing located the issue, caused as little damage as possible to get to the leak and then took care of the problem. They were very professional and worked quickly. I would call them again if I have any other issues.

Their workmanship resulted in a major leak behind the wall of the area they were charged with working on. we have major water damage in a number of areas of our home causing days of drying and ceiling repair. this job has taken 2+ weeks to complete and it's still not complete. Their employees are kind and respectful but the damage is done.

Definitely needed to install a water softener in AZ to protect pipes and faucets. Service was excellent and contractor took the time to ensure project met grumpy HOA regulations. Highly recommend.