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Sterling Services

Heating and Air Conditioning, Plumbing, Water Filtration and Softening,

About us

We are the perfect size service company! Small enough to keep our prices in check yet big enough to offer great coverage for reliable service. Our purpose in business is to "Outperform our Compensation". We are a multiple award winning Business through our local Chamber of Commerce due to our commitment to exceed customer expectations and employing the best people. All of our people are background checked, drug tested and hand picked for high character.

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

We are fully licensed for Residential & Commercial Air Conditioning, Heating, Plumbing, and Solar Water Heating. We offer service and replacement options for commercial and residential needs.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9321 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
6%
3
2%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 276-300 of 321 reviews

Kathleen W.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Checked AC System

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sterling Services
Thank you for the report back. We appreciate the opportunity.

Rodney M.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Sterling Services
Thank you for this great review!

CONNIE T.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Hired to do AC inspection on 2 units. The technician was on time, pleasant, and wasted no time. He found an issue on one unit, and though he told us what it would cost if his company fixed it, he did not try to sell us to do something immediately; that was professional and welcome.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

Response from Sterling Services
Thanks so much for the detailed feedback!

ROBERT F.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Routine AC Tuneup and Inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Sterling Services
Thank you very much for the report back. We appreciate the opportunity

Nikki P.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Changed burnt out capacitator

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$259

Response from Sterling Services
Thanks for the review and for the opportunity.

Robert C.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: HVAC Inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Sterling Services
Thank you for the report!!!

Pam P.
06/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They serviced my three AC units. Seems to have gone well.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Sterling Services
Thank you for the report! If there is any way we can move up to an "A" grade in Quality, please let us know as we value your input.

Shannon J.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Had them come out for a service on my AC unit, just to make sure it was ready to go for summer. Service person was prompt and even called right before his appointment time to tell us he was on the way. Definitely would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sterling Services
Thank you very much for the detailed report!

Hannah B.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Came and tuned up the AC
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sterling Services
Thank you for the report back!

Anne T.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They did my annual HVAC tune up. It's an older unit so I expected them to try to sell me a new one or push me into a yearly contract. There was no pressure at all and they said my unit was in good shape. They seem to be very professional and personable. I will use them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Sterling Services
We are glad everything turned out well. Thank you!

Mark D.
06/2015
5.0
drain cleaning, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Unclogged condensation pipes and installed condensation monitor and shut-off valve. Excellent service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from Sterling Services
Thank you for the great report!

Barb B.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: air conditioner tune up. David called to let me know what time he would arrive. He was on time. He was friendly, professional, and knowledgeable. I would use this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Sterling Services
Thank you for the nice review!

ALEYNE L.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Repairman called &asked to arrive earlier than our appointment.Great start!! | |Cleaned & serviced HVAC system, replaced filter |Very professional, very efficient

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Sterling Services
We are happy everything worked out well. Thank you!

Jon B.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Did everything that was needed to be done and no extra charge. Great service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Sterling Services
Thanks for the great feedback!

Lorain J T.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The service man was prompt;checked everything on the A/C system and put new batteries in the thermostat. It was a pleasant experience. I would definitely use Sterling again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Sterling Services
Thank you for the great review!

Darla W.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Chris D was GREAT! I had another vendor give an estimate of $1850 to replace the blower part of my HVAC. Subsequently, I had other companies come in to price complete new units. Chris was both a tech and a salesperson, went up in my attic and said he could fix it at LESS THAN HALF of the other vendor's estimate. I was so happy to have heat again |after toughing out the coldest days of winter without heat. Chris D was my HERO that day!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Sterling Services
We are SO happy this turned out well for you. I will also pass this along to Chris. Thank you!!!

Brent L.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I had two AC units tuned up and inspected. This was just a routine maintenance. The technician was polite and friendly and was helpful in answering the many questions I had for him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Sterling Services
Thanks for the great report!

Kathryn V.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sterling Services
Thank you for the great rating!

Joyce S.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
Did a great job.
Description of Work: inspect furnaces

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sterling Services
Thanks for the feedback. We appreciate your business!

Fred B.
01/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: maintenance on heat pump and furnace

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$120

Response from Sterling Services
Obviously we strive for higher grades than what are reflected here, however I'm not sure what our shortcomings are and do not see any input on how we can improve. I will be happy to call you for details if you can recall the visit. I realize it was earlier in the year. I hope to reach you soon!

Lynda H.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Fall heating check on maintainance agreement. Have used for 7 years. They are terrific.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sterling Services
Thank you for the great report and your continued business over the years!

David H.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced air handler blower motor. Part was not being in stock at local supplier warehouse, but tech made over & above effort to get it expedited from Tucson and installed it as soon as it arrived saving us several added days without A/C.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Sterling Services
We appreciate the positive report. Thank you very much!

Steve C.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Sterling was the second HVAC company I called. The first company said my A/C had two failed components that would be a couple thousand dollars to repair. Decided to get a second opinion. After looking at it Sterling Technician said only one component needed repair. Sure enough, it was just that one component and everything is running fine. Saved over a thousand dollars with Sterling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$359

Response from Sterling Services
We love to see things turn out better than expected! Thanks for the feedback.

Frank B.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The service technician, Dave, was very nice and explained everything he was doing thoroughly. There were, ultimately, extra costs involved, likely due to the fact that the a/c unit hadn't been serviced in at least 10 years.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$448

Response from Sterling Services
We appreciate the positive feedback. Sometimes when they are not serviced for some time, they need some extra attention and we appreciate the opportunity to take care of things for you.

Natalia B.
10/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The special said it included inspection, cleaning, and tune-up. The technician seemed qualified and thorough. However, by the receipts he gave me, I'm not sure if he performed the tune-up part of the deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$59

Response from Sterling Services
Thank you for the report. I have reviewed the tune-up checksheet that was filled out onsite and it appears that it was all completed. I will be calling to make sure you received a copy of that and to answer any questions you may have. I also understand that there is further work that needed to be done and that it would need to go through your Home Warranty company. I will be happy to discuss that as well to see how we can assist in moving that forward for you, even if it does not go through our company.

Contact information

7256 S 89th Pl 103, Mesa, AZ 85212

http://www.sterlingair.us

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Authority
AZROC

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Filtration and Softening,
Water Heaters,
Drain Cleaning,
Drain Pipe Installation,
Natural Gas Lines,
Air Duct Cleaning,
Solar Panels,
Dryer Vent Cleaning

FAQ

Sterling Services is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sterling Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Sterling Services offers free project estimates.
Yes, Sterling Services offers eco-friendly accreditations.
Yes, Sterling Services offers a 5% senior discount.
Yes, Sterling Services offers emergency services.
Yes, Sterling Services offers warranties.
Sterling Services offers the following services: We are fully licensed for Residential & Commercial Air Conditioning, Heating, Plumbing, and Solar Water Heating. We offer service and replacement options for commercial and residential needs.

Contact information

7256 S 89th Pl 103, Mesa, AZ 85212

http://www.sterlingair.us

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day