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Sterling Services

Heating and Air Conditioning, Plumbing, Water Filtration and Softening,

About us

We are the perfect size service company! Small enough to keep our prices in check yet big enough to offer great coverage for reliable service. Our purpose in business is to "Outperform our Compensation". We are a multiple award winning Business through our local Chamber of Commerce due to our commitment to exceed customer expectations and employing the best people. All of our people are background checked, drug tested and hand picked for high character.

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

We are fully licensed for Residential & Commercial Air Conditioning, Heating, Plumbing, and Solar Water Heating. We offer service and replacement options for commercial and residential needs.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9321 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
6%
3
2%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 301-321 of 321 reviews

Natalia B.
10/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The special said it included inspection, cleaning, and tune-up. The technician seemed qualified and thorough. However, by the receipts he gave me, I'm not sure if he performed the tune-up part of the deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$59

Response from Sterling Services
Thank you for the report. I have reviewed the tune-up checksheet that was filled out onsite and it appears that it was all completed. I will be calling to make sure you received a copy of that and to answer any questions you may have. I also understand that there is further work that needed to be done and that it would need to go through your Home Warranty company. I will be happy to discuss that as well to see how we can assist in moving that forward for you, even if it does not go through our company.

Thomas F.
10/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Kathleen B.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Sterling Services
Thank you for the great report!

Deloris W.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I purchased a deal for an air conditioning inspection, cleaning, and tune-up. I had no problems with the service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sterling Services
Thank you for the report back!

Steven S.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Sterling Services
Thank you very much for the great report!

Raymond K.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Service tech David Flores was very friendly, explained what was happening and offered me several options. Would use the company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Response from Sterling Services
Thanks or the positive feedback. I will also pass this on to David!

John W.
09/2014
5.0
drain pipe, heating & air conditioning/hvac
  + 0 more
fast, courteous and friendly
Description of Work: repair air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Sterling Services
Thank you very much for the great report!

KATHRYN P.
08/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I saw the special price on Angies List, so I bought it and then called the office and set up an appointment. It was for 2 days later, which was perfect.. The service person was on time and he completed his job well, and in a timely manner. There were no additional charges, the service man was very pleasant. They were the people who installed my new AC,Heat unit 4 years ago.., so I was very happy to see their coupon for a reduced price check up. I would recommend their service to everyone.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Sterling Services
Hello [name removed]! Thank you for the positive report and for your past business with us as well. Since we value any and all input, please let us know how we can move our "B" rating up to an "A" rating in your eyes. We think you and Steve deserve "A" rated service and would like to provide it!

NANCY G.
08/2014
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: We had a leaky RO faucet that needed to be replaced. At the same time, we wanted him to check the hot water tank. He recommended that we put a pan under our hot water tank and have a drain to the outside so that if it leaked it would drain outside and not flood us inside. |We have used Sterling Services on many occasions over the last 6 or 7 years ----plumbing, heating, and air conditioning. We always have service before the coming season to make sure we are ready and to head off any unexpected situations. They treat you like family and they are never too busy to answer your questions. Do not hesitate to call Sterling Services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Sterling Services
I'm so glad to see you here on Angie's List! Thank you for all your business over the years! We value our relationship with you and look forward to taking care of your needs. Joel.

Glen A.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Inspected and performed maintenance on 3 AC units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Response from Sterling Services
Thank you for the good grades and thank you for the opportunity!

Kim F.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They did some AC repair. They were great.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sterling Services
Thank you for the good grade! We appreciate it very much

Peter K.
07/2014
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
unknown
Description of Work: Multiple point inspection, on the roof with the HVAC and inside. Walked me through all the inspection points, and the technician (Reno) was superbly knowledgeable. I researched key points to be "aware of" and Reno was spot on in his assessments. This company is above board and didn't try to force any additional services. Definately will use them for my fall check up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Sterling Services
This is a great report. Thank you very much for the feedback.

Nonie B.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sterling Services
Thanks for the great report!

Carol P.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Purchased two summer tune-ups -- one for air conditioner, one for evaporative cooler. As it turned out, the air conditioner needed freon and cooler needed new water pump, so I asked Kevin to take care of those, as well. So far, both pieces of equipment are working better than they ever have, even when they were first installed (by another company). And now that they work well, the APS charge for electricity has gone down. |Kevin didn't make an issue of having to stay longer to get everything right. He is trustworthy, and I will use this company (and Kevin, if he's available) in the future. What a find!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$328.88

Response from Sterling Services
Great! We're glad it went well for you. I will also pass this along to Kevin.

Craig S.
06/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: I found Sterling when they were replacing evaps at my warehouse complex. They bid on my residence were very competitive. JD did the walk through and was on top of everything I asked for. Had them replace two air conditioning systems and they did it in twelve hours to get us up and running. I did put down plywood on the rafters to help the process. JD worked the whole day through with help from the plumbers and did a great job. He gave me the rundown on all of the options and advised competently. Tremendous customer service, I recommend Sterling Services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130,000

Response from Sterling Services
Thanks so much for this great report. It was a big job and we're happy everything turned out well. I will pass your compliments on to everyone involved. As a side note, I think that the dollar amount listed above for the job might be a typo!

Kerry M.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We retained them for general maintenance of our two air conditioning units. This was completed. However one unit was malfunctioning which required a major part to be replaced. We needed this done in the same week as we were leaving the city. They were able to obtain the part and complete the work required. We were very happy that they were able to complete the work so we did not have to delay our departure. Great service, we would highly recommend them.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sterling Services
Thank you for the feedback. We are glad we got everything done in time for you!

Roger I.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Kevin (of Sterling Services) came and evaluated the heatpump on top of the two story house. He explained it could possibly be repaired at a great expense but not probably. I like that he was able to show me photographic evidence of his conclusions. A new unit was ordered. I chose Sterling as a local business so they didn't have all the equipment the big indeferent firms did. You would not have known it by how well the sequenced the delivery of the new unit, preparation for installment, the crane's arrival/performance and the recycling company reclaiming the old unit. Natasha had kept me completely informed (no guessing needed)of the timing of everything. |Once the old unit was on the ground Kevin re-verified for me in person the damages and issues and their aged status he had photographed earlier, confirming his conclusions.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Response from Sterling Services
Thank you so much for this feedback. I particularly enjoyed reading this because the goal is to be able to provide the personal service and attentiveness of a small business, yet be able to perform like a large scale operation when pressed into action. I love hearing that it works and thank you for illustrating it so well for us.

Lynda H.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They do an amazing job. Professional, great technicians, on time and competitive. I highly recommend!

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sterling Services
Thank you so much for the positive feedback. We appreciate your business!

i R.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
It was great.
Description of Work: Sterling Services installed an air conditioner for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sterling Services
Thank you for the positive review of our services! We appreciate it and appreciate your business.

Paul K.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Sterling Services
Thank you very much for the positive feedback!

Contact information

7256 S 89th Pl 103, Mesa, AZ 85212

http://www.sterlingair.us

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Authority
AZROC

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Filtration and Softening,
Water Heaters,
Drain Cleaning,
Drain Pipe Installation,
Natural Gas Lines,
Air Duct Cleaning,
Solar Panels,
Dryer Vent Cleaning

FAQ

Sterling Services is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sterling Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Sterling Services offers free project estimates.
Yes, Sterling Services offers eco-friendly accreditations.
Yes, Sterling Services offers a 5% senior discount.
Yes, Sterling Services offers emergency services.
Yes, Sterling Services offers warranties.
Sterling Services offers the following services: We are fully licensed for Residential & Commercial Air Conditioning, Heating, Plumbing, and Solar Water Heating. We offer service and replacement options for commercial and residential needs.

Contact information

7256 S 89th Pl 103, Mesa, AZ 85212

http://www.sterlingair.us

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day