MOUNTAIN VIEW AUTOMOTIVE

unknown

Called at about 8am, in about 9am, done about 1pm. Fast friendly service at a good price. Noted that we may need a new cabin air filter, but we put that off for a while. We will definately return when we need service and will recommend to any in need of auto service. Although the rear wiper was damaged while removing old wiper blade, it was replaced at no cost.

They are always very quick and dependable.

I first went to Mountain View Auto about three years ago. I had bought new bulbs for my headlight and was told by the seller that it was something I could do myself. Well, it was not an easy fix. I went to a national chain I had used for about 10 years and was told that they would only install items I had bought from them (which were much more expensive). I was driving home and deciding what to do and saw Mountain View. I pulled in, explained my problem and asked if they could help me. Sure was the answer. They installed the bulbs and discovered my air filter was way overdue. This was despite my adherence to regular maintenance. I went next door, bought an air filter and they installed it for me. The bill -- no charge. Since then, I have been a very happy customer of Mountain View. I can't say enough good things. Especially that I have never known them to do any unnecessary work. It's great to be able to stop with a question/concern and more often than not, have it looked at quickly. I have an older Explorer and they have kept it running like a champ. If you are tired of sitting in dealers/chain waiting rooms and getting outrageous bills, you should give them a call. r

Overall I was pleased with the services.

I was very pleased with my experience. They were friendly, honest, and did not charge me a cent. My brakes had felt as if they were grinding, and I was sure my brake pads needed to be replaced. After checking my car they told me that I still had 30% on one set and 70% on the other set and that they did not recommend doing anything with my brakes right now. When I pulled out my debit card to pay for the inspection, I was told "no charge".