Residential and Commercial Plumbing. Locally Owned and Operated. With 2 locations to better serve you. Arab, AL and Huntsville, AL with Home Town Prices. All work is guaranteed to be done Dog-Gone Right in a Lickety Split under supervision of Cam (our company mascot whose face appears on all our service vehicles)
Business highlights
20 years of trusted experience
Emergency Services Offered
Services we offer
Plumbing, Water Heaters, Drain Cleaning, & Sewer Cleaning.
Hired this firm to run a new gas line. Job took days longer than quoted and the work was awful. The pipes were hung crooked and the holes drilled in Sheetrock were huge. To run a 1/2" pipe they cut a 4" hole. They chiseled through brick instead of cutting a nice hole. In the two places they ran pipe through the eaves they broke out large openings in the siding and never sealed them to prevent insects/rodents/birds from getting in. They also ran the gas line across two of my A/C lines, crushing them both and cutting off the air flow. A few months after the work was done I tried to turn on my gas heat but it would not come on. I called in a heating contractor and he found that the gas regulator installed by DDR Plumbing was installed backwards. I cost me several hundred $ to correct the problems. The did refund me $285 but not until I texted/called many times and started the process of taking him to court. In addition to the pros I had to call in I spent several hours fixing crushed ducts and sealing up holes. These guys simply don't listen and do as they please. Even after detailing exactly what you want they seem to recollect what you agreed on differently and do the work their way. Avoid this firm and save yourself a lot of frustration.
Description of Work: Extend Gas Line
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$1,200
Dianne T.
09/2018
5.0
plumbing
+ -1 more
He was fast and efficient.
Description of Work: I needed to have a toilet unglogged.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Steve P.
02/2017
5.0
plumbing
+ -1 more
I called them on Thursday afternoon and their technician was there by noon on Friday. The technician was very courteous and professional. I was unable to be there for the service call. But the technician took my request to replace the pressure regulator and hose bibb and the work was complete with a few hours. When I arrived home, everything was complete and my water was back on.
Description of Work: I needed a pressure regulator replaced under my house and an external frost-free hose bibb.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$425
Scott N.
04/2016
5.0
plumbing
+ -1 more
unknown
Description of Work: Doug replies quickly and his service is always good. He is available 24/7 with no special"emergency call" fees. He has refitted the pipes in my kitchen sink when the sink wouldn't drain ON THANKSGIVING DAY, run a gas line for a new cooktop, plumbed a new shower, and crawed under the house to pull a new line for a leaking toilet. He is not only competent, he is also a caring and compassionate person.
Rating Category
Rating out of 5
Yes, I recommend this pro
James B.
02/2015
5.0
plumbing
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathi E.
06/2014
5.0
plumbing
+ -1 more
unknown
Description of Work: Replaced the hot water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Burma L.
11/2013
5.0
plumbing
+ -1 more
Both experiences turned out very well. He was very responsive to our calls and showed up on time. He was very professional throughout the experiences as well. He knew quite a bit about brand parts and their warranty. He is quick and efficient with this work. Overall, we are very pleased with his services.
Description of Work: I purchased the big deal for a service call and a one hour of labor. The technician changed out two washers. Most recently, we had him fix a leaky kitchen sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$29
Brian C.
08/2013
5.0
plumbing
+ -1 more
Our shower exploded. Water was gushing everywhere. They responded quickly. Had a small part on the truck to repair the faucet.
Description of Work: Fixed Shower.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$147
William B.
08/2013
4.0
plumbing
+ -1 more
unknown
Description of Work: replaced control valve assembly in tub faucet
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0
Yes, I recommend this pro
$250
Lipmon M.
07/2013
5.0
plumbing
+ -1 more
The two of the three old faucets were as old as the home (built in 1964). They were replaced without damage to the sinks and performed well. The third faucet was installed in 1980. All new faucets work great. Prior to installation, the vendor provided a very actual estimate which included all the possible parts needed to install the faucets.
Description of Work: Replace 3 old bathroom faucets with owner provided faucets
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
JULIE C.
06/2013
1.0
plumbing
+ -1 more
unknown
Description of Work: Thomas from Dog Gone Right Pluming came to my house at 1:30pm on 6/20/13 to install plumbing parts for bidets. He told me that the connector needs to be 3/8" instead of 1/2" that I've already purchased. To save time I told him that my husband can get the right part at Lowe's quickly while he can work on something else. He just took off. I waited and waited for about an hour. I finally called his company and talked to Dough. I explained the whole thing to Dough that I'm only willing to hire the plumber for one hour to take advantage the good price,and I've offered to purchase the correct part while Thomas works on something else. Dough explains that that's not how his company operates, and he also complains that he hasn't got paid for the first hour. I then realized this is why the service provider is taking his time to drag into the 2nd or 3rd hour to get compensated. Dough called Thomas, then he called me back. He told me since I want to purchase the parts myself, he has asked Thomas to return the parts that took an hour to purchase. I can call him back for service after I buy the right parts. I found this company is unwilling to honor Angie's Big Deal $49; therefore, I'm unwilling to do any future business with this company. I doubt anyone is willing to pay for the service provider to drive around. Also the company should equip with basic plumbing parts in its vehicle to perform routine business.
Rating Category
Rating out of 5
MARK D.
06/2013
4.0
plumbing
+ -1 more
We just recently bought a house in Decatur that had been vacant for several months. Upon having the water turned on there were several relatively small issues, one commode would not fill properly; handles in a shower used to turn on/off the flow of water drip contstantly; the disposal on the kitchen sink didn't work and the drain associated with that side drained very slowly. Thomas priced us his price to take care of all of the issues. Let's just say I was unaware that the cost of plumbing work was that expensive. I had already purchased the $99 "Big Deal" (which covered up to two hours of labor, parts were to be extra) and finally settled on letting him re-work the one commode and remove the disposal under the sink and replace it with a pipe so it would drain. His initial estimate was definitely an eye opener and we wound up spending $194.00 for the two jobs we had him do including the $99 I had already spent. I may not be interested in participating in "Big Deals" in the future because I think it better to know what a service provider will charge me before I agree to pay out any $$$. The work he did for us is very acceptable. He was very prompt, very professional. I asked for an itemized receipt but he refused to itemize his charges and only left a receipt for the total.
Description of Work: replace the inner parts on one commode and the valve from the wall; remove disposal in sink and install a pipe instead.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$194
Kathi E.
05/2013
5.0
water heater repair
+ -1 more
The experience was great. We called them one night and they came & looked at it. They replaced it as soon as they got the part. Everything is working fine.
Description of Work: Dog Gone Right Plumbing put in a hot water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
RICHARD A.
05/2013
5.0
plumbing
+ -1 more
ny,
Description of Work: We moved into a new (for us) house and had to convert the dryer from electric to gas. Dog Gone went under the house and plumbed the gas line from the back of the house to the front laundry room. Did a really great professional job. We also had them put 3 additional spigots on 3 sides of the house to give us additional frost proof spigots that would reach all parts of our yard. There were two men and a little dog that accompanied them (stayed in the van). They were great - professional, funny, and reasonable in price. We would not hesitate to use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Michael P.
05/2013
5.0
plumbing, water heater repair
+ 0 more
All fixtures, sinks and faucets were quickly replaced, and Doug ensured we had maximum use of our water during the work - which took over three days. While one inlet had a very small leak, and Doug fixed it the same day after we called it in to him. He used quality materials, and the work was done neatly and all visible work was straight and plumb.
Description of Work: Replaced two toilets, four sinks, moved and replaced a toilet and pedestal sink, added venting to sewer drain pipe, replaced four faucets, fixed drain leak in shower enclosure, and replaced hot water heater and moved from closet to crawl space.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,400
Bill S.
05/2013
5.0
plumbing
+ -1 more
The guys showed up right on time, they were friendly and knew just what to do. They were done quickly and communicated my options clearly. Good job.
Description of Work: fixed leaky tub, replaced plumbing to tub, and general repairs to plumbing in crawl space
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$315
Tim B.
10/2012
5.0
plumbing
+ -1 more
They were out there right away. They did a great job.
Description of Work: We were having problems with the septic tank and they took care of it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Mona P.
03/2011
3.0
plumbing
+ -1 more
It seemed to take a long time for them to go buy the water heater for me. When they after installing that day, they had forgotten to hook something up, so they had to come back the next day to finish their work.
Description of Work: I asked them to replace my hot water heater.
Rating Category
Rating out of 5
quality
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Billy L.
02/2011
5.0
plumbing
+ -1 more
The fixed the Leak but in the past few months there is a Small leak in the Same Place. A home inceptor came out for inspection and Found the Problem and also noticed that the company did not pull out the old lines. I guess I did not know that it might had been a cost to that. They did a good job on the problem but I need to now clean out what they left so I can get the house ready to sell.
Description of Work: The Company came in and replace a broken Main Pipe under my house and fixed a problem leak.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Walter K.
12/2010
5.0
plumbing
+ -1 more
I phoned my usual plumber asking how to fix the problem and he gave me bad advice - his advice did not work. Finally, on the advice of a friend, I phoned Dog-gone Right Plumbing and the plumber I spoke with immediately identified the problem as the failed water pressure regulator. He showed up at exactly the appointed time and fixed the problem in about 30 minutes. It took another 30 minutes for the pipe glue to dry, so the total working time was one hour and five minutes. The plumber was polite, got right to work, and fixed the problem on the first try.
Description of Work: Replaced a bad water pressure regulator in the front yard that was causing 'water hammer' effect inside. The repair required digging up the failed regulator and replacing it and a section of pipe immediately either side of it.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
William G.
07/2007
5.0
plumbing
+ -1 more
Mike came out ahead of time and performed a pretty detailed inspection before giving the estimate. We had another company give an estimate and that guy just seemed to pull a number out of thin air (it was also more than Dog-Gone Right). Job went smoothly. Existing pipes were demoed and removed in about 4-6 hours. PVC piping took about 1.5-2 days to install. In our case, virtually all work could be done from the basement, so they did not have to knock any holes in any walls. Dale, the plumber who did most of the work, and Mike (the owner's son) did excellent work and did not waste any time. They had to work around some of the other work that was going on during our remodel, but that did not cause any problems. Since then we have also had a drain snaked.
Description of Work: As part of a more extensive basement remodel, had all galvanized iron piping replaced with PVC. All plumbing was exposed, so there was generally easy access to the plumbing. It would have been considerably more if the plumbing had not been so easily accessible. Replaced all galvanized iron piping from where it entered the house all the way to every fixture. Replaced outside faucets with frost-free faucets. New stops at all fixtures.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Nisheeth A.
07/2007
1.0
plumbing
+ -1 more
Totally dissatisfied!
Description of Work: I called this company to do a very small job of changing a shut off valve. It took the technician 15 minutes to do the job and I was expecting a bill of $75 but I was totally shocked when I was handed the $239 bill. Several attempts to contact the owner of the business have failed to resolve the issue. I would not recommend them to anyone. I have never paid a plumber $239 for 15 minutes.
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Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning
FAQ
Dog Gone Right Plumbing is currently rated 4.4 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Dog Gone Right Plumbing accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Dog Gone Right Plumbing offers free project estimates.
Yes, Dog Gone Right Plumbing offers eco-friendly accreditations.
No, Dog Gone Right Plumbing does not offer a senior discount.
Yes, Dog Gone Right Plumbing offers emergency services.
Yes, Dog Gone Right Plumbing offers warranties.
Dog Gone Right Plumbing offers the following services: Plumbing, Water Heaters, Drain Cleaning, & Sewer Cleaning.