Wasco Windows

Founded 1957 • With Angi since April 2005

WASCO Windows opened in Milwaukee in 1957 as Wisconsin Aluminum Supply Company, and was purchased by Dave Paulus in 1983. At that time, the company manufactured aluminum storm windows, siding and awnings. Under Paulus’ direction WASCO became the first company in this area to manufacture then-new vinyl replacement windows. Since 1983 the Paulus family has transformed WASCO into a company that leads the industry in manufacturing and installing highly energy efficient window products, engineered for Wisconsin’s unique climate.

Awards and Badges

Angi Certified

Images

A Service Provider's profile imageA Service Provider's profile imageA Service Provider's profile image

Amenities

Free Estimates
yes
Warranties
yes
Senior Discount
$10
Eco-Friendly Accreditations
Yes
Licensed
Trade License Number
DC-021900156
Trade License Locale
Wisconsin
Trade License Authority
Wisconsin: Safety and Professional
Trade License Expiration
02/25/2024
Bonded
Insured
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Verified Reviews

4.7

(148) Verified Reviews

Ratings Distribution

5

119

4

18

3

6

2

3

1

2

Rating Details

Price
4.6
Professionalism
4.7
Punctuality
4.7
Quality
4.8
Responsiveness
4.6

Read reviews by category

window replacement (141)door installation (25)
Showing 1-25 of 148 reviews
Clarey W.
5.0
09/07/2022
Working with Wasco was a great experience all around, both sales and installation. We intend to use them again in the future to replace additional windows. They were incredibly knowledgable and professional. We would rate them an A++
Description of Work
Replacement of old windows and screen door in our old farmhouse
Category
replacement windows, doors
Cost
$3,700
Hire Again?
Yes
Cheryl M.
5.0
05/24/2021
We had this done several years ago. Compared to other window installers I had experienced in other houses, there was hardly any mess inside the house. They have kept our heating and cooling costs down. I did not feel pressure to purchase more than I needed at the time. I just finished washing them this spring and they are easy to clean even for a 75 year old. I also was glad to support Wisconsin products and workers.
Description of Work
Replacement of 5 big double hung windows.
Category
replacement windows
Hire Again?
Yes
Barb D.
3.0
11/02/2020
The man came to measure went well, the installers were good. The salesman was good however he did not show me a cut away of the door or actually present any samples of the track. Just pictures and what can you tell from a picture??? The price was okay as I was anxious to get the door in before cold weather so bought it mainly for the pricing and thinking I would get in in about 6 weeks. It was 4 months and COLD when finally installed. The installation went well and only about 90 minutes. However after it was in I find out how terrible the threshold is. The track stands up about 1/2". You easily catch your toe on it, also stepping on the track your foot has no support. There is no raised panel to make the threshold even so you aren't' stepping right on the raised slide that the door slides on. Like stepping on a stick and again...you can trip on it easily. Also it was just a dual glass, not triple glas door. Hence the cheapness of it. I would never recommend Wasco for doors. Thumbs down all the way. When you buy cheap you get cheap so go for a better quality upper end door.
Description of Work
Replacement patio door
Category
doors
Cost
$3,000
Aleshia G.
2.0
08/28/2020
I don't even have my windows in Yet and I know will not being coming back for the rest of my windows. The sales safe was excellent and timely for appointments... in May. It is now almost September and they are still not in. When they needed window measures I was left a voicemail that told me what time/day they were coming without asking if I was home... I work in health care so I cannot just take off when it's convenient. They ended up coming to take measures of just the outside when I was gone, which is fine but I was never made aware of this until I hadn't heard from them for a month and called to try to schedule it. When I again hadn't heard about even scheduling and install I had to call again. My window ended up being in already and was offered the upcoming Thursday or Friday to schedule... this was the Thursday prior. I called back and left a voicemail to schedule for Friday but never heard back. I called that Thursday to confirm and they didn't have me on the books yet. I finally got on the books for today at noon due to me having an MRI at 7. I got a call earlier this week noting that they would not get it done starting at noon. I arranged to have my elderly father come to let them in at 8 while I was at my appointment. I got back at 845 and they still were not here and had not called. I then called them and someone from the office got back to me and they had to cancel due to the weather... which is fine but the installer should have called at or prior to 8 so I didn't have to have my elderly father get up and moving and wait for nothing and then have me wait more. Maybe this run around is how some window companies operate but my last company scheduled everything the day I signed my contract and noted that they may have to reschedule if the windows didn't get in on time... but at least I knew what was going on. I work 10 hours a day in a building that i cannot receive or send out calls in and have two small step kids, I don't have time or patience to chase people who should be calling me. I have not put any money down and if they cancel on me again I will be canceling my order.
Description of Work
Patio door install
Category
doors
matthew B.
2.0
06/27/2020
ok at first. They all leak iinside if the rain hits them. My interior wood work is ruined. I finally called for warranty and honestly am not willing to pay a service charge. I wish I would have shopped around before this purchase.
Description of Work
drop in window replacement in an older home
Category
replacement windows, doors

Service Provider Response

With 63 years in businesses and hundreds of thousands of windows sold our reputation for quality and reliability is unmatched. We have no record of this name as a customer. This is likely a competitor of ours making this up.
Dennis M R.
5.0
03/29/2020
experience was awesome however the door we wanted they didn't offer
Description of Work
patio door
Category
replacement windows
Hire Again?
Yes
Rose R.
5.0
01/30/2020
Everything went well from start to finish. Beginning with the initial phone call, the estimator coming by to inspect and measure, to completion of job, we felt we were in good communication with Wasco at all times. Very Professional company to deal with.
Description of Work
Window replacement
Category
replacement windows
Cost
$800
Hire Again?
Yes
Goerge W.
5.0
01/08/2020
Very good, in fact, they were so reliable and professional, this was our third time using their products and services.
Description of Work
Window Replacement
Category
replacement windows
Cost
$13,000
Hire Again?
Yes
John J.
5.0
12/31/2019
We had half our windows and two sliding doors replaced in 2014 and the other half of the windows and remaining family room sliding door replaced in 2018. Overall the windows are top notch. Our family room screen door seems ill-fitting for some reason. Windows are made in Wisconsin and are expensive but worth it.
Description of Work
N/A
Category
replacement windows, doors
Cost
$6,500
Hire Again?
Yes
Paul N.
5.0
12/31/2019
Wasco was great to work with. The installers were quick and very professional. The windows and doors were amazing. The house was so much warmer after they were installed. Highly recommend.
Description of Work
Whole house needed windows. Also replaced sliding patio door.
Category
replacement windows, doors
Cost
$20,000
Hire Again?
Yes
Tom P.
5.0
04/12/2019
I were satisfied with their work. They are Professional.
Description of Work
They did replacement of windows.
Category
replacement windows
Hire Again?
Yes
John W.
5.0
03/28/2019
They are always excellent. The quality is outstanding.
Description of Work
They installed windows.
Category
replacement windows
Hire Again?
Yes
Ryan S.
5.0
03/27/2019
It was a great service. Half of them down around 2014-2015 and called them back to finish the job around 2016-2017. It was a very easy sells process.
Description of Work
They replaced windows.
Category
replacement windows
Hire Again?
Yes
Christine S.
5.0
03/27/2019
We were happy with them and they did a great job. Very thorough,In fact, They came back past winter for installation and brought over some screen sometimes around spring. Window has a lifetime guarantee.
Description of Work
We have them replaced all of the windows and sliding glass doors for the decks at the back of the house.
Category
replacement windows
Hire Again?
Yes
Cheryl H.
5.0
12/31/2018
December 31st, 2018 Dear Wasco, My Dad and I purchased Wasco windows for our home in 2001. A total of 18 windows. At the time, my Dad considered purchasing our windows from several difference area companies. He traveled to each of them comparing the price and quality of the windows. After doing his homework, my Dad decided that Wasco would be the best company to purchase the windows for our home. My Dad was retired and I was still working. We decided to split the cost of the windows. I am quite certain that one of the things that helped my Dad to make his decision was the Lifetime Warranty that came with the sale. I did not think a whole lot about it then but my Dad did. A few years ago, I noticed the black seals inside of the windows had began to buckle. I also noticed the shades in my bedroom would move whenever it was windy outside. So I called to express my concern. I had not looked at the paperwork we had saved from 2001. I was scared to death to have a technician come and look at my windows because I knew it would be difficult for me to pay for 18 new windows to be installed. I was thrilled beyond measure when I was told that our windows were covered by the Lifetime Warranty. If I could have done cartwheels, I would have! The receptionist I spoke with was friendly and really helpful. She explained that she would send out a technician to look at my windows. A few days later Brad arrived. After closely inspecting several of the windows, he got out his measuring tape and measured every single window in our home. I was told that I would need to only pay for the trip charge ($54.95) and that all other costs would be taken care of. I was SO IMPRESSED. It is not often in our day and age you find contractors or companies who are willing to stand behind their products and work. This is exactly what Wasco does and did! A week or so later, Brad and Rob returned with brand new glass and seals for all 18 of our windows. They spent all day working. Both Brad and Rob were friendly and professional. I felt comfortable having them in my home. One of the duo stayed outside working in the truck installing the new glass and seals into the window frames. While the second gentleman removed one window at a time, took it outside and then brought it back in and re-installed it once again. It was quite cold out the day the windows were installed. I was grateful for how well Brad and Rob worked together and how quickly the windows were changed out. The new glass and seals have made a huge difference in the warmth we feel in our home. The shades do not move a bit even when it is extremely windy outside. I am handicapped and really appreciate the tip in windows. It would be extremely difficult for me to remove windows and screens to clean our windows. The tip in/out windows make it possible for me to still clean our windows. I am really thankful for this. I would highly recommend Wasco to any of my neighbors and friends who are shopping for new windows. Its wonderful to find a company and its employees who take such great pride in their products and service. Thank you Wasco for making it possible for me to take good care of our home and family. CherylAnn Order #72642
Description of Work
The seals in my windows were coming out
Category
replacement windows
Cost
$54.95
Hire Again?
Yes
Joy M.
5.0
08/27/2018
It turned out great, excellent! We plan on hiring them again.
Description of Work
They replaced our bedroom windows.
Category
replacement windows
Hire Again?
Yes
Alex A.
5.0
07/21/2017
Wasco windows came out to my house many years ago and installed new windows and two exterior doors in my house. After many years some of the window seals began to fail as well as the two small windows on my exterior doors. I called Wasco and gave them my warranty number and after a couple days they returned my call after they found my warranty and all the proper documentation of the work they had done on my house. I was pleased to find out all my windows were covered under warranty except for the two small windows on my exterior doors as the doors were not made by Wasco. After a few weeks they came to my house and fixed all my windows and I was only charged for the two windows for the doors and a small fee of $99 for the window technician to come to my house and do all the work. Unfortunately I forgot the techs name that came to my house but he was on time and very professional and friendly. I strongly recommend Wasco Windows.
Description of Work
Glass replaced on windows and on door.
Category
replacement windows, doors
Cost
$450
Hire Again?
Yes
Terry V.
4.0
03/21/2017
The salesman, John, promised us we would lose only an inch of glass around the edges of our windows because the pocket window would fit mostly below the sill. When the measurer arrived, he told us that the window was too wide to fit below the sill, and would have to be installed higher, losing 4-5 inches of glass. Disappointed, we went ahead with installation. The installers arrived on time, but they brought windows with full screens instead of half screens. When I reread our contract, I saw that John had written it for half screens only in the livingroom rather than on all windows as we had specified. That part was our fault for assuming the contract was written the way we wanted and not carefully rereading it. Lesson learned! The windows were installed well, sealed properly and work beautifully--a huge improvement over our old, drafty ones. The next problem was the half screens. About 6 weeks after installation, Maureen called to tell us that our half screens had arrived, but they were the wrong size. She would reorder and let us know when they arrived. Two months later, not having heard from Maureen, we called. Oh yes, the screens were in, sorry they didn't call. Installation was scheduled for Tuesday. Tuesday arrives, the installers arrive and tell us they have the wrong style of half screen, it'll have to be reordered. We call Maureen, complain, receive no apology, she'll talk to the installers and reorder the correct style, it'll take 1-2 weeks. She'll call me when they come in. Altho we like our Wasco windows and would even get them again, this kind of customer service is really annoying. Wasco needs to train some of their employees more thoroughly so everyone has the same information and orders are done right the first time.
Description of Work
We wanted 13 pocket windows with half screens in all. We contacted 5 different window companies and got 3 bids: Wasco, Feldco and Weather Tight. The Wasco window was much cheaper than the other 2, seemed to be good quality from the reviews we read, and were installed by their own, experienced crew (an important point), so we decided to buy from Wasco.
Category
replacement windows
Cost
$6,100
Hire Again?
Yes
Irene G.
5.0
02/07/2017
There was a 2 week delay from from the original date, but once the team of three experienced installers began the work I was impressed by how fast and well the removal and installation went. The work was done on a cold 10 degree day, the team was friendly and professional. They promptly returned to move a heavy table back to where it stood originally when my husband and I couldn't. We like the windows look.
Description of Work
Window replacement, 13 windows on a 1926 bungalow.
Category
replacement windows
Hire Again?
Yes
Elizabeth C.
5.0
09/18/2015
It was a little over a year ago.
Description of Work
We used Wasco Windows. They replaced 7 windows in our house.
Category
replacement windows
Cost
$8,000
Hire Again?
Yes
JOHN G.
1.0
09/02/2015
I phoned the headquarters and spoke to a woman who handles the warranties. To say that she's rude is almost an understatement. Apparently, Wasco has none of their records on warranties computerized. So, this lady started whining to me that, if I didn't have the warranty number and the date of the patio door installation, she was going to have to search through storage in the basement to look it up which she told me could take some time. About a week or two passed and we had 2 additional rain storms with water in the track and still no call back from this lady. So, I called her and she started complaining again about how busy she is and that it would really help if I could dig up the paperwork. Well, I finally found the paperwork and called her with the Warranty Number and date of installation. So, she finally scheduled someone to come out and look at the patio door. The guy shows up without calling to say he was on his way and he was not very friendly himself. He inspected the patio door and diagnosed the problem as being that the track was dirty and he did a partial cleaning and advised me to come back with soap and water and do a more detailed cleaning of the window track. Today, I open my mail and I got a $55 service call from Wasco. Do you think someone would have mentioned that the "lifetime warranty" has fine print? I'll pay the $55 but I sure would not recommend Wasco to anyone needing windows. They are friendly in the sales process, but then they don't want to hear from you. So,ask your Sales Rep good questions on what the warranty really covers.
Description of Work
This is a follow up review. During the period of about 2006 to about 2009, we had Wasco replace all of the windows in our house. This included 3 patio doors. I'm estimating that we spent about $15,000 in total on our windows. I was impressed with the Sales Rep that I had, John Hanus, as he really seemed to know his product and sold the lifetime warranty on the windows by a well established local company. Our problem started a couple months ago when one of the patio doors started leaking water in the inside window track (or window well). I figured, no problem, I'll call Wasco because I have a lifetime warranty. This is where the problems started.
Category
replacement windows, doors
Cost
$15,000
Donna M.
5.0
06/24/2015
From the appointment with the sales rep to the installation, I was completely satisfied with the quality and professionalism of this company. As I recall, there was a minor issue happened and the installer came back the following day with the solution. The work was completed in a timely manner which included taking away all the old windows, etc.
Description of Work
Wasco Windows replaced all the windows in my home.
Category
replacement windows
Hire Again?
Yes

Service Provider Response

Thank you for taking the time to post a review.
Jane S.
5.0
04/27/2015
They were excellent. They were on time, they followed through. They were friendly. They did have a couple of issues that they had to come back for, which they did. They're good.
Description of Work
I did use Wasco Windows. They did all new windows and a patio door.
Category
replacement windows, doors
Cost
$8,500
Hire Again?
Yes
JOHN M.
5.0
06/04/2014
We order three casement/picture windows to replace the one big picture window on March 18, 2014. They came out took measurement for the new windows. They gave us a time period of approximately eight weeks for the new windows; which was accurate. They were on time and professional. They did an outstanding job of installing the new windows and taking out the old picture window. The price we paid was fair; it was less than what we expect to paid for replacing the old picture window. We have been customers of Wasco since 1997, and always had excellent service.
Description of Work
Replace the picture window that had a stress cracks.
Category
replacement windows
Cost
$1,723
Hire Again?
Yes
Tom F.
5.0
05/19/2014
They were professional and very nice to work with.
Description of Work
The company changed a few of my old windows that had a new style. They a new tilt and turn style of windows. We took out the windows that we originally had put in in the 70s for the new style and it worked out very well. The windows lock and you can have them tilted when you leave the house. When you are home you can have them open like a French door. They also keep the cold air out in the Winter very well.
Category
replacement windows
Hire Again?
Yes

Service Provider Response

Thank you for the nice review of our company. We are glad you are happy with your new Tilt & Turn windows. This style has been around for over fifty years in Europe, but are very new to the American market, and they provide an unbeatable balance of security, weather-tightness and ventilation.

Phone

Address

16680 W Cleveland Ave

New Berlin, WI 53151

Monday
9:00 AM - 5:00 AM
Tuesday
9:00 AM - 5:00 AM
Wednesday
9:00 AM - 5:00 AM
Thursday
9:00 AM - 5:00 AM
Friday
9:00 AM - 5:00 AM

Website

http://www.wascowindows.com

Service Categories

Other Information

Services offered

Replacement of windows & doors including hung and slider, casement, European tilt & turn. New construction windows for passive and low energy homes.

Services not offered

Storm windows and doors are only sold in conjunction with other products. WASCO no longer builds patio enclosures.

Payment options

Check
Visa
MasterCard
Discover
American Express
Financing Available

FAQ

Wasco Windows is currently rated 4.7 overall out of 5.

Wasco Windows is open:

Monday: 9:00 AM - 5:00 AM

Tuesday: 9:00 AM - 5:00 AM

Wednesday: 9:00 AM - 5:00 AM

Thursday: 9:00 AM - 5:00 AM

Friday: 9:00 AM - 5:00 AM

Wasco Windows accepts the following forms of payment: Check, Visa, MasterCard, Discover, American Express, Financing Available

Yes, Wasco Windows offers free project estimates.

Yes, Wasco Windows offers eco-friendly accreditations.

No, Wasco Windows does not offer a senior discount.

Yes, Wasco Windows offers warranties.

Wasco Windows offers the following services: Replacement of windows & doors including hung and slider, casement, European tilt & turn. New construction windows for passive and low energy homes.

Storm windows and doors are only sold in conjunction with other products. WASCO no longer builds patio enclosures.