Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Anderson Floor Co

4.7(
159
)

Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Floor Cleaning and Waxing

About us

Family owned, third generation craftsman with over 35 years of experience. Bona "certified craftsman" handpicked and promoted by that finish manufacturer. Committed to following the "best practices" of the industry. BBB accredited business with A+ rating since 1997. NARI member since 2006. No subs used. Cost determined by job. No travel charges. No service charges.

Business highlights

32 years of trusted experience
Family Owned & Operated

Services we offer

Supply & install hardwood floors. Hardwood flooring repair. Hardwood floor refinishing. Custom stains. Greenguard Certified finishes by Bona. Custom inlays, borders, & medallions. Buffing, re-coating, & deep cleaning.

Services we don't offer

PRE-FINISHED LAMINATES LESS THAN 3/4" THICK, PERGO PRODUCTS, CARPET, VINYL, CERAMIC TILE.

Amenities

Accepted payment methods

Check
MasterCard
Visa

Reviews

4.7159 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
8%
3
3%
2
3%
1
3%
Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.9
Write a review
Showing 126-150 of 159 reviews
Dan H.
02/2023
5.0
hardwood floor
  + -1 more
Went well and went fine
Description of Work: They did wood flooring in our living room
Rating CategoryRating out of 5
Yes, I recommend this pro
Gilbert G.
05/2019
5.0
flooring contractor, hardwood floor
  + 0 more
Excellent.
Description of Work: Oak floor in kitchen needed to be refinished, along with some new flooring over the subfloor.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Response from Anderson Floor Co
We were very excited to be able to restore the beauty back into your hardwood flooring! Thank you for allowing us to work with you, we are very pleased to hear you are happy with them and enjoying them!
Damian B.
11/2017
2.0
hardwood floor
  + -1 more
Not as advertised or quoted.
Description of Work: Refinishing of maple floor
Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$990
Response from Anderson Floor Co
We are very sorry that the customers experience was not as he expected. But he did not read or fully understand his contract. He was given the written contract over 1 month prior to the start of work. Plenty of time to look it over and question its contents and details. The confusion came from the stairs and what was agreed to on our contract or agreed to be done. The customer made assumptions about work that was not on the contract. He didn't even have time to go over the job with the crew on day 1, let them in and left. The crew was going by the contract so they didn't know to ask otherwise. This issue could have been cleared up on day 1, not on a final day when applying the last coat of finish. The customer also was not present any time during the work being done, his mother was left in charge. We also offered to do the stair risers a few times for our normal charge despite the fact that now that the treads are done, it makes sanding and finishing the risers very difficult and more time consuming because we are sanding up against finished surfaces rather than being done all at once. The first call came on a Saturday morning on a holiday weekend. I didn't return the call because I spoke with our son and he thought maybe it was just some confusion about stair parts when talking with the customers mother. I figured no big deal, he could handle that conversation. The second call came from the customer at 11:24 am. Since I was entertaining a house full of people from out-of-town, I didn't get to the phone right away. I saw who called again, called the crew for brief feedback and then I returned the second call. I was already well versed on what transpired from the crew before that call to the customer at 11:27 am per my phone records. I didn't need to rehash the details with the owner since things were already getting tense with the crew. It was during that phone conversation, when told that he was explained the difference of the various stair parts at the bid and they were not included in the contract, that we were then given an ultimatum, either do the additional work at no charge because this is what he assumed would be done or we would be getting negative reviews. I keep detailed notes on each bid written while at the customers house for accuracy during the bidding/contract process. I have been bidding for 30 years and do not profess to remember all the details of the jobs I visit because I average 15-20 bids a week. Thus I have to keep detailed notes. I have provided these notes to the customer indicating I was told that we were not doing stair risers, only stair treads. I fully understand that customers do not understand the difference of the components of the stair parts and why I have to discuss them at each bid where the customer is thinking of refinishing stairs. I then ask them which parts of the stairs to bid. Granted from my memory of our discussion was brief about the stairs and the decision was made right away to not bid the risers per my notes. The stairs were covered with old linoleum so we didn't even know if there was something to refinish under there anyways. So I can see how the customer may have forgotten that part of the bid, it was pretty brief, but I do remember the stair discussion. Everyone is different, some customers will have the risers done, some will paint them, some leave them alone. So I have to ask about them, there is no getting around it. Secondly, the customer was told when he scheduled the job that if we filled in our schedule the day before, the start time would change. I was able to fill in the week and yes, the owner should have been notified the day before. We dropped the ball on that and I texted him as soon as I realized our mistake. Thirdly, nail holes. The crew spent over 4 hours setting and filling literally hundreds of nail holes. Not all holes will hold the filler and if the machines keep sucking the filler out of the holes, we do not re-fill them. Our filler has to be applied at a critical part of the process to allow ample time to dry. If not dried, then it will "cloud" our stain and finishing products. So we do no keep filling the holes if the filler doesn't hold after the second round of sanding. A color putty can be used instead that you can get from any big box or hardware store. So yes there probably some holes left unfilled despite the attempts of the crew to fill them twice. Finally, stair work is all work by hand scraping and hand sanding. There is no dust containment used on stairs, so one will experience some dust with the hand work of stairs. It cannot be avoided. This is outlined in our contract. The customer originally gave us an outstanding review on facebook and then changed his review to a negative one. We receive a text each time a review is posted, so I have a trail of the first, positive, review and of the second, negative, review. So we are assuming that the work that we were contracted to do was satisfactory. I have offered in two different emails to view anything that he is not satisfied with on the job. We stand 100% behind our workmanship and will provide service to him if anything needs to be fixed despite what has transgressed between the parties.
Paul T.
09/2017
5.0
hardwood floor
  + -1 more
It was a great experience.
Description of Work: They refinished our floors.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$581
Response from Anderson Floor Co
Thank you for the great review! We always strive for that "A" rating. Give us a call whenever we can assist in the maintenance of your floors.
Mark A.
11/2016
5.0
flooring contractor
  + -1 more
unknown
Description of Work: ......................................
Rating CategoryRating out of 5
Yes, I recommend this pro
Karen G.
06/2016
5.0
hardwood floor, floor cleaning
  + 0 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Ann C.
03/2016
5.0
hardwood floor
  + -1 more
unknown
Description of Work: Quality workmanship. Very professional.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Anderson Floor Co
Thank you! We strive to be consistent in the services that we provide to our clients from the bid to the final coat of finish! Your kind words are appreciated!
Mark B.
04/2015
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: Anderson installed a new oak floor in our kitchen, powder room, and back hallway. They did an excellent job, kept dust and dirt under control, and we are delighted with how the floor turned out. The father and son team who installed the floor did not have a great working relationship and tended to carp at each other, which was a little annoying, but as I say the floor turned out great.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from Anderson Floor Co
Thank you for the review. We appreciate being of service to you. I hope you enjoy your new floors in the kitchen. We are sorry about the conversation of the crew. Installation of a wood floor is challenging work and requires years of experience to master. Also, sometimes it's hard to work with a perfectionist who learned himself over 35 years ago and forgets how difficult it is. However, as with any family business, not all days are going to be peaches and cream. Fortunately, those days are far and few between!
catherine F.
04/2015
5.0
hardwood floor
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Response from Anderson Floor Co
Thank you for your business. It was a pleasure working with you! Please keep us in mind when you are ready to have the bedrooms floors refinished!
John V.
04/2015
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: Refinished oak floors in three rooms and a closet. Price included staining floors and 2 coats of finish. Crew arrived at specified time. Work was done professionally and they finished when promised. Vacuum system minimized dust. Extremely satisfied with work done.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,270
Response from Anderson Floor Co
We appreciate the kind words and thank you for once again choosing Anderson Floor Company for for wood flooring needs. We love the repeat business! I hope you will keep us in mind for your next project!
Daniel K.
02/2015
4.0
floor cleaning, hardwood floor
  + 0 more
unknown
Description of Work: Very well. They were sometimes delayed in arriving and had to move back one day, however, their work was wonderful. They were polite, clean, and courteous. Love the work!!
Rating CategoryRating out of 5
quality
5.0
value
5.0
punctuality
4.0
Yes, I recommend this pro
$2,000
Response from Anderson Floor Co
Thank you for commenting on Angie's List, it means a lot to us. Thank you again for using our services!. Enjoy your newly refinished wood floors!
Beverly R.
10/2014
5.0
hardwood floor
  + -1 more
.
Description of Work: They refinished our kitchen floor after water damage and 9 steps. Having the steps refinished was very costly because that was all done by hand. We also had them use the highest quality finish which was also expensive. Everything went well and was on schedule. The floor and steps are beautiful.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Response from Anderson Floor Co
It was a pleasure to restore your kitchen floor to its original beauty. Fortunately, solid wood floors can be successfully repaired without replacing them even after being damaged as yours was. The stairs just add more beauty to the home! Thank you for the great compliments. Enjoy your floors!
Laura B.
07/2014
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: Anderson sanded and refinished my maple floors and stairway (including treads and risers - several companies only quoted on the treads), and did an excellent job. The crew was polite and helpful and the job site was clean. I'd highly recommend their services!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from Anderson Floor Co
Thank you for the kind words! We appreciate you contracting Anderson Floor for your wood flooring project. Your Angie's List rating reinforces our commitment to excellence in product and customer service! Please consider using us again for any further wood flooring projects. Enjoy the rest of your summer.
Thomas M.
05/2014
5.0
hardwood floor
  + -1 more
unknown
Description of Work: This was the second time I used Anderson and they once again did a great job resurfacing and refinishing two bedroom wood floors.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Anderson Floor Co
Thank you for the kind words [member name removed]! We always value our repeat customers and appreciate your referrals as well!
Jason S.
01/2014
5.0
hardwood floor
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Phil B.
07/2013
3.0
hardwood floor
  + -1 more
unknown
Description of Work: The provider responded quickly and was courteous. They visited my home and provided an estimate which was significantly higher than what I expected; I needed only a small section of my flooring refinished, but they said due to the open layout of my condo another $900 (plus $100 for electrical expenses) of work would be needed to ensure everything matched. I did not want to incur this additional expense so did not have any work done.
Rating CategoryRating out of 5
HERBERT A.
04/2013
4.0
hardwood floor
  + -1 more
unknown
Description of Work: Prior to learning about the Big Deal for hardwood floor refinishing using Anderson Floor, I had received an estimate from another company. I thought the Big Deal could save me some money so I purchased the Big Deal and had Anderson provide an estimate. The price came in higher than my previous quote, even including the Big Deal discount. When I reviewed the quote, I found errors in the estimation of square footage to be refinished. I then measured my floors myself and confirmed that my original estimate was right on, but Anderson Floor used a larger (incorrect) number for the square footage. I provided this detail to Anderson. They did not dispute there could be errors and immediately offered to change the price. I chose to use original contractor who estimated this work correctly the first time.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Anderson Floor Co
I was told to measure the closets by the parents of the owner because he couldn't take the time to meet with me directly. After reviewing the discrepancy on the square footage, the exact difference was the footage of the closets. No errors, just poor communication of what to measure in the house by the person who let me in. The big deal coupon was to get a discounted price from an exceptional company, not the cheapest price. Being third and fourth generation craftsmen who do not pay our employees per square foot, we are not volume contractors and will never be the cheapest in town. We just don't operate that way.
ANNE B.
09/2002
5.0
hardwood floor
  + -1 more
THE FINISHED FLOORS LOOK BEAUTIFUL AND THE WORK WAS PERFORMED ON SCHEDULE. LIZ, WITH WHOM I MADE THE INITIAL PHONE CONTACT, WAS MOST HELPFUL AND INFORMATIVE ABOUT WHAT WOULD BE INVOLVED AND WHAT TYPE OF PRODUCTS THEY USE. MY ONLY TINY QUARREL IS THAT I DO NOT BELIEVE I WAS GIVEN AN ACCURATE IDEA OF HOW WELL THEY WOULD BE ABLE TO FILL SOME GAPS IN THE EXISTING FLOOR BOARDS. I FOUND OUT AFTERWARDS THAT SOMETIMES THEIR EQUIPMENT CAN ACTUALLY PULL THE FILLER BACK OUT. OVERALL, HOWEVER, EVERYONE AT ANDERSON FLOOR WAS PROFESSIONAL AND PLEASANT TO WORK WITH.
Description of Work: WE HAD THE HARDWOOD FLOORS IN TWO BEDROOMS SANDED AND STAINED.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$580
Benson M.
08/2002
5.0
hardwood floor
  + -1 more
EXTREMELY ORGANIZED AND EFFICIENT. OLD FLOOR OUT AND NEW FLOOR IN AND FINISHED WITHIN 4 DAYS! THUS, DISRUPTION OF HOUSEHOLD WAS KEPT TO A MINIMUM. VERY WELL SUPERVISED. NEW FLOORS LOOK GREAT. THEY JUST DO FLOORS THOUGH, NOT BASEBOARDS OR QUARTER ROUNDS IF THAT REQUIRES REPLACEMENT. ALSO, THEY DO NOT HAUL OFF TRASH GENERATED BY JOB.
Description of Work: RIPPED OUT OLD FLOORING IN KITCHEN AND PANTRY; SANDED OFF OLD LINOLEUM ON OAK FLOORING. INSTALLED NEW OAK FLOORING, STAINED, AND APPLIED PROTECTIVE COATING.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
TOM R.
08/2002
5.0
hardwood floor
  + -1 more
WORK WAS DONE ON TIME, AS QUOTED, LOOKS GREAT. MUST HAVE ACCESS TO 220 VOLT ELECTRIC SERVICE FOR SOME OF THEIR EQUIPMENT.
Description of Work: INSTALLED WOOD FLOOR IN A ROOM THAT PREVIOUSLY HAD BEEN CARPETED.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
JANE B S.
02/2002
5.0
hardwood floor
  + -1 more
I WAS AMAZED AT THE UTTER PROFESSIONALISM OF THE ENTIRE STAFF. THE EMPLOYER MUST HAVE TRAINED THE STAFF IN PROPER BUSINESS-LIKE CONDUCT AND PROCEDURES AND ALSO PICKED THE BEST IN THE FIELD TO DO THE WORK. JUST ONE NOTE ABOUT THE OUTCOME OF THE WORK: I HAD CHOSEN SEMI-GLOSS FOR THE FINISH WHICH IS A STEP UP FROM SATIN (THE LEAST SHINE). I FOUND THE FINISH TO HAVE LESS SHINE THAN I ANTICIPATED; IT WAS VERY LOW LUSTER AND I LET THE COMPANY KNOW. EVERYONE WHO HAS SEEN MY FLOOR JUST RAVES ABOUT THE WORK AND SEEM TO THINK THAT THE TYPE OF FINISH IS PERFECT.
Description of Work: HARDWOOD FLOOR IN THE LIVING ROOM, DINING ROOM, BEDROOM HALL, AND LINEN CLOSET WERE SANDED AND FINISHED WITH A WATER URETHANE METHOD. NO STAIN WAS USED. ADDITIONALLY, THE FLOOR HAD BEEN REPAIRED IN THREE AREAS BEFORE THIS PROCESS WAS PERFORMED.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
SALLY ANN N.
01/2002
5.0
hardwood floor
  + -1 more
IF YOU WANT QUALITY WORK, YOU PAY FOR IT. I DON''T KNOW HOW THIS PRICE COMPARES WITH OTHER COMPANIES, BUT WE PAID HAPPILY, BECAUSE THEY DID SUCH A GOOD JOB. THEY ALSO CAME BACK WHEN THE JOB WAS DONE TO DO SOME TOUCHUP WHERE OUR FLOOR IS UNEVEN AND THE FINISH RAN (NOT THEIR FAULT). ALSO, THEY PUT ON THE COMMERCIAL GRADE FINISH WE OPTED FOR, WHICH ADDED TO THE PRICE. I KNOW OTHERS WHO HAD THEIR FLOORS REFINISHED BY OTHER COMPANIES WHO WERE NEVER GIVEN THIS OPTION. IT''S A GREAT FINISH - WE HAVE A DOG WHO RUNS AROUND, AND HASN''T SCRATCHED THE FLOOR YET. WE HAD THE JOB DONE 5 MONTHS AGO AND THE FLOORS STILL LOOK LIKE NEW.
Description of Work: TWO WORKMEN REFINISHED OUR NATURAL WOOD FLOORS IN THE DINING ROOM AND LIVING ROOM.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,092.3
DONNA B.
12/2001
4.0
hardwood floor
  + -1 more
SANDING/FINISHING WAS VERY GOOD. THE REPAIR WAS NOT AS SMOOTH. WHEN I POINTED OUT THAT A BOARD (IN A VERY PROMINENT PLACE--DOORWAY) WAS BADLY CHIPPED, THERE WAS A RELUCTANCE TO OFFER OPTIONS FOR FIXING THE DAMAGED BOARD.
Description of Work: REMOVE CARPETING, SAND AND FINISH WOOD FLOORS IN 2 BEDROOMS AND HALLWAY. REPAIR DAMAGED BOARD.
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
TIM S.
09/2001
5.0
hardwood floor
  + -1 more
THEY DID A GREAT JOB AND WERE REASONABLE IN PRICE. WHAT REALLY HELPED ME DECIDE ON THEM WAS HOW EXTREMELY KNOWLEDGEABLE THEY WERE ON THE PHONE IN RESPONDING TO MY QUESTIONS.
Description of Work: HARDWOOD FLOOR REFINISHED; SANDED, STAINED AND FINISHED EXISTING HARDWOOD FLOORS.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
FRANK F.
02/2001
5.0
hardwood floor
  + -1 more
THE SALES REP AND THE REFINISHERS WERE ALL PLEASANT TO WORK WITH. THEY SHOWED UP ON TIME EACH MORNING, ANSWERED ALL OUR QUESTIONS, AND DID A FABULOUS JOB. PRICE WAS COMPETITIVE.
Description of Work: SANDED AND REFINISHED DINING ROOM, LIVING ROOM, AND FRONT HALLWAY OAK FLOORS.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,100

Contact information

6550 W Forest Home Ave, Milwaukee, WI 53220

http://Andersonwoodfloors.com

Service hours

Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM

Licensing

Insured
Licensed*
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Floor Cleaning and Waxing

FAQ

Anderson Floor Co is currently rated 4.7 overall out of 5.

Monday: 8:30 AM - 4:30 PM

Tuesday: 8:30 AM - 4:30 PM

Wednesday: 8:30 AM - 4:30 PM

Thursday: 8:30 AM - 4:30 PM

Friday: 8:30 AM - 4:30 PM

Anderson Floor Co accepts the following forms of payment: Check,MasterCard,Visa
No, Anderson Floor Co does not offer free project estimates.
Yes, Anderson Floor Co offers eco-friendly accreditations.
No, Anderson Floor Co does not offer a senior discount.
No, Anderson Floor Co does not offer emergency services.
No, Anderson Floor Co does not offer warranties.
Anderson Floor Co offers the following services: Supply & install hardwood floors. Hardwood flooring repair. Hardwood floor refinishing. Custom stains. Greenguard Certified finishes by Bona. Custom inlays, borders, & medallions. Buffing, re-coating, & deep cleaning.
PRE-FINISHED LAMINATES LESS THAN 3/4" THICK, PERGO PRODUCTS, CARPET, VINYL, CERAMIC TILE.

Contact information

6550 W Forest Home Ave, Milwaukee, WI 53220

http://Andersonwoodfloors.com

Service hours

Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM