Mad City Windows & Baths

Founded 1998 • With Angi since January 2010

We are the premier home improvement company in Madison, Green Bay, Milwaukee & throughout Wisconsin with years of experience and countless home improvement projects to prove it. We’re locally owned and operated so we know what works best in this climate and we choose quality products designed with Wisconsin area homeowners in mind. Whether you need replacement windows, vinyl siding, bathrooms, or metal roofing our professional installers will leave your home looking great.

Awards and Badges

Angi Certified

2022 Super Service Award

Business Highlights

Family Owned & OperatedFamily Owned & Operated
Emergency Services OfferedEmergency Services Offered
Wears MaskWears Mask

Images

A Service Provider's profile imageA Service Provider's profile imageA Service Provider's profile image

Verified Reviews

4.7

(1557) Verified Reviews

Ratings Distribution

5

1326

4

100

3

32

2

41

1

59

Rating Details

Price
4.2
Professionalism
4.8
Punctuality
4.8
Quality
4.8
Responsiveness
4.7

Read reviews by category

window replacement (902)home remodeling (319)bathtub refinishing (661)door installation (110)roofing (39)plumbers (39)insulation (24)siding companies (11)
Showing 1-25 of 1557 reviews
Jayme A.
5.0
03/29/2023
I had Mad City windows installed in my house and I couldn't be happier. The experience from the salesman to the installation was very professional. They were responsive to my questions before installation. Great experience all around. Job 576144
Description of Work
Needed new windows
Category
replacement windows
Hire Again?
Yes
Susan K.
5.0
03/27/2023
We were on the fence about upgrading our old shower until we called Mad City and their representative, Travis, came out and talked to us. Not only was he very friendly, but knowledgeable and really took an interest in what it was we wanted. When we settled on a new shower area, we were told that we would be contacted in a reasonable time for installation. When that day arrived, our installer, Tony and plumber, Ryan, were really great. The shower is beautiful and we are happy. We would recommend Mad City to anyone who wants quality lasting work. Thanks Mad City -- Sue & Dave Kratky
Description of Work
Upgrade shower
Category
home remodeling
Cost
$15,000
Hire Again?
Yes
April H.
5.0
03/27/2023
I went through Mad City to get my windows very satisfied with the service. Had a professional team from the salesman to the installation. I would recommend them !
Description of Work
We replaced 8 Victorian typed windows.
Category
replacement windows
Cost
$12,000
Hire Again?
Yes
Leona M.
4.0
03/27/2023
Easy to talk with. Had to wait longer for installation than contracted but installers were prompt and courteous. Nice shower.
Description of Work
Replaced shower
Category
home remodeling
Cost
$19,000
Hire Again?
Yes
Lynn B.
5.0
03/25/2023
My dad got a new shower at my urging. He has always been a do-it-yourself kind of guy. I pressed him to accept this because he is now 86. He was surprised at the cost but he was able to get it financed. The payment is less than his monthly water bill. He also replaced a tub and shower that he had been unable to use for at least two years. He did remove the old tub and shower himself before they came. The installer was so relieved when he got there and found it all ready for him to go. He had the new shower in and finished by the end of the day. It is beautiful! Now my dad can shower in safety and comfort! Thank you Mad City!
Description of Work
They replaced an old shower and tub with a walk-in shower.
Category
bathtub refinishing
Cost
$8,000
Hire Again?
Yes
Billy L.
5.0
03/23/2023
Mad City did exactly what they said they would, when they said they would. Walk in shower in a day seemed a tall task. But that’s what they did. Good quality job that turned out beautifully. The walk in shower really improves the safety of our home. Thanks Job # 479546
Description of Work
We had a tub replaced with a walk in shower.
Category
home remodeling
Cost
$16,000
Hire Again?
Yes
Thomas H.
5.0
03/22/2023
This company was super easy to work with! They installed two of our bathroom tubs and showers in one day!
Description of Work
We have a soaker tub and new shower installed
Category
plumbing
Cost
$22,000
Hire Again?
Yes
Cathy F.
5.0
03/22/2023
We had Mad City Bath first come and redo or bathroom and put in a walk-in shower. We loved that they were in and out in less than 8 hours. We Love our walk in shower. So when it came time to do our windows, we priced out windows and Mad City gave us the best deal. They again did a fabulous job and had the job done in less than day. The Whole House. They were also very courteous knowing that I worked from home to do the windows around my office area during my lunch break. Financing was also very easy through Mad City. We would again call upon them to if we have another project in the future.
Description of Work
We had Mad City Bath first come and redo or bathroom and put in a walk-in shower. We loved that they were in and out in less than 8 hours. We Love our walk in shower. So when it came time to do our windows, we priced out windows and Mad City gave us the best deal. They again did a fabulous job and had the job done in less than day. The Whole House. They were also very courteous knowing that I worked from home to do the windows around my office area during my lunch break. Financing was also very easy through Mad City. We would again call upon them to if we have another project in the future.
Category
replacement windows
Cost
$19,000
Hire Again?
Yes
Martin P.
5.0
03/19/2023
Very professional company. Installer was knowledgeable and respectful. Cleaned everything up when finished. Looks great and will last my lifetime.
Description of Work
Walk in shower.
Category
bathtub refinishing
Hire Again?
Yes

Service Provider Response

Hello [Member Name Removed], we're thrilled to hear that you had a great experience with us and that you enjoyed our service. Your kind words mean a lot to us, and it motivates us to keep up the good work. We appreciate you taking the time to share your feedback and we're grateful to have had you as our customer.
Richard W.
5.0
03/17/2023
The pictures speak for themselves! Overall great experience. Quality product. As for most things, do your research, get multiple bids, and work with Sales on the price. You get out what you put into it as well.
Description of Work
8 windows replaced.
Category
replacement windows
Cost
$11,500
Hire Again?
Yes

Service Provider Response

Hello [Member Name Removed], thank you for taking the time to write this review! We are thrilled to hear that we were able to meet your expectations and provide you with a satisfactory experience. We're delighted to have had the opportunity to serve you, and we appreciate your trust and confidence in us.
Brenda W.
5.0
03/16/2023
Easy process. Pleasant sales person. No Pressure. Quality product. On time, on budget, pleasant and professional installation.
Description of Work
Bathtub, Shower, and surround replacement
Category
bathtub refinishing
Cost
$12,000
Hire Again?
Yes

Service Provider Response

Thank you so much for sharing your positive experience with us! We are thrilled to hear that you found our process easy, our salesperson pleasant, and that you didn't feel any pressure during the process. It's fantastic that you are happy with the quality of our product and that the installation was pleasant and professional and done on time and on budget. We strive to provide the best possible experience for our customers, and your feedback is truly appreciated. We will make sure to pass your kind words along to our team.
Jodi K.
5.0
03/16/2023
We love our new shower that was installed by Mad City! We have an older home that has it’s own set of challenges and they rose to the test with each one they came across. The installers were quick, efficient and communicated with us as they went along. They were very courteous and cleaned up as they went along. I recommend Mad City if you are looking to revamp your bathroom!
Description of Work
They removed our shower and tub combo and replaced it with a walk in shower.
Category
bathtub refinishing
Cost
$14,000
Hire Again?
Yes

Service Provider Response

Hello, thank you for taking the time to write this wonderful review. We are so happy to hear you are enjoying your new shower! Glad to hear we were able to keep open communication with you and delivered a satisfactory result.
Omar E.
5.0
03/15/2023
I loved that Mad City was proactive throughout the whole process. They gathered the necessary permits. They called to set up install times. They checked in while their employee was working in our home. They called to make sure we were happy with the work. The whole renovation was made simple thanks to their customer service and therefore we will definitely use them in the future.
Description of Work
A new shower stall
Category
bathtub refinishing
Hire Again?
Yes

Service Provider Response

Thank you so much for taking the time to share your positive experience with Mad City! We are thrilled to hear that our team was proactive throughout the entire process, from obtaining the necessary permits to checking in on the installation process and ensuring your satisfaction with the end result. Our customer service is one of our top priorities, and we are delighted to hear that we made your renovation project simple and stress-free. We truly appreciate your kind words and your loyalty to our company. We look forward to working with you again in the future and providing you with the same level of exceptional service and quality work that you have come to expect from Mad City. Thank you again for choosing us and for sharing your experience!
Ross K.
5.0
03/12/2023
They did an excellent job replacing our tub for a walk-in shower.
Description of Work
Replaced a tub for a walk-in shower
Category
bathtub refinishing
Cost
$10,447
Hire Again?
Yes

Service Provider Response

Thank you for sharing your positive experience with us! We are delighted to hear that our team did an excellent job replacing your tub with a walk-in shower. We take pride in providing high-quality work and exceptional service, and we are thrilled to know that we have met your expectations. Thank you for choosing us for your project, and we look forward to serving you again in the future.
Kathy A.
5.0
03/12/2023
Great crew, very knowledgeable, great craftsmanship. Recommend to all
Description of Work
Replacement
Category
replacement windows
Cost
$9,000
Hire Again?
Yes

Service Provider Response

Thank you for taking the time to share your positive experience with us! We are thrilled to hear that our crew was great and knowledgeable, and that you were satisfied with the craftsmanship of our work. Your recommendation means a lot to us, and we truly appreciate your trust in our team. Thank you for choosing us!
Lisa S.
5.0
03/12/2023
Way beyond Expectations. Would HIGHLY recommend. Will be using them again for other projects for sure.
Description of Work
Complete bathtub replacement. Hardware and surrounding as well as new shower doors and shelving.
Category
bathtub refinishing
Cost
$16,000
Hire Again?
Yes

Service Provider Response

Thank you for sharing your positive experience with us! We are thrilled to hear that we exceeded your expectations and that you would highly recommend our services to others. We are grateful for your trust and confidence in our team, and we look forward to working with you on future projects. Thank you for choosing us, and we can't wait to serve you again soon.
Linda R.
5.0
03/12/2023
They were prompt, professional, and did a great job on my new front window and batch replacement.
Description of Work
Replaced my large front window and bathroom tub and shower surround.
Category
replacement windows
Hire Again?
Yes

Service Provider Response

Thank you for taking the time to share your positive experience with us! We are thrilled to hear that our team was prompt, professional, and did a great job on your new front window and batch replacement. We take pride in providing high-quality work and exceptional service, and we are delighted to know that we have met your expectations. Thank you for choosing us for your project, and we look forward to serving you again in the future.
James B.
5.0
03/11/2023
We replaced our tub with a walk-in shower. We were happy with the work.
Description of Work
Tub replacement with a walk-in shower.
Category
home remodeling
Cost
$20,000
Hire Again?
Yes

Service Provider Response

Thank you for sharing your positive experience with us! We are glad to hear that you were happy with the work of replacing your tub with a walk-in shower. We appreciate your business and are pleased to have been able to serve you. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing us!
Stephanie K.
5.0
03/10/2023
I had Mad City replace my bathtub with a walk in shower. Everyone from the sales person to the installers were very professional. The project was done in one day as promised and I love it. I would highly recommend this company to anyone.
Description of Work
Removal of bathtub and install of walk-in shower
Category
home remodeling
Hire Again?
Yes

Service Provider Response

Thank you for sharing your positive experience with Mad City! We are thrilled to hear that our team, from the salesperson to the installers, were professional and that we were able to complete the project in one day as promised. We take pride in providing high-quality work and exceptional service, and we are delighted to know that we have met your expectations. Thank you for recommending our company to others, and we look forward to serving you again in the future if you need any further assistance.
Todd L.
5.0
03/10/2023
Great customer service before and after installation. Windows are high quality. - Todd Lawrence Job 512428
Description of Work
New Windows
Category
replacement windows
Cost
$21,000
Hire Again?
Yes

Service Provider Response

Thank you for sharing your positive experience with us! We are delighted to hear that you received great customer service both before and after installation, and that you are satisfied with the high quality of your new windows. At Mad City, we take pride in providing exceptional service and top-notch products to our customers, and we are thrilled that we were able to meet your expectations. Thank you for choosing us for your window replacement project, and we look forward to serving you again in the future if you need any further assistance.
Emily R.
5.0
03/10/2023
Mad City was very professional and worked with me to get me the best deal on my Windows. They were Honest about their timeline and very responsive when I called and had questions. When the installers came they were on time and answered all the questions I had, and told me what they were going to do before they did anything. I had my whole house done, so all new windows. This took two days to complete, so very fast and efficient. I also was offered financing at 0% for the first year, which is nice. The payment process is easy and can be done online. I would highly recommend this business for new windows.
Description of Work
Mad City was very professional and worked with me to get me the best deal on my Windows. They were Honest about their timeline and very responsive when I called and had questions. When the installers came they were on time and answered all the questions I had, and told me what they were going to do before they did anything. I had my whole house done, so all new windows. This took two days to complete, so very fast and efficient. I also was offered financing at 0% for the first year, which is nice. The payment process is easy and can be done online. I would highly recommend this business for new windows.
Category
replacement windows
Cost
$23,866
Hire Again?
Yes

Service Provider Response

Thank you for taking the time to share your positive experience with Mad City! We are thrilled to hear that our team was professional and worked with you to get the best deal on your windows. We take pride in our honesty, responsiveness, and transparency, and we are glad that we were able to meet your expectations. We are also pleased to hear that our installers were on time, efficient, and answered all of your questions. Our goal is to provide a hassle-free and smooth installation process for our customers, and we are glad that we achieved that for you. Thank you for choosing us for your window replacement project and for recommending our business to others. If you need any further assistance, please don't hesitate to reach out.
Mark B.
1.0
03/09/2023
Consumers - please visit YELP for more realistic reviews of this company!! -2 hour sales presentation & hard selling me for the last half hour really didn’t go over well. $27,000 to replace a 3x4x3 shower?! BUT…if I put a sign in my yard and allow before and after pics you can do it for $16000?!?! My wife and I had made it infinitely clear it wasn’t going to happen tonight, we had both stood up and pushed our chairs in and you would not leave. Incredible. Good luck to you.
Description of Work
Shower Replacement
Category
bathtub refinishing

Service Provider Response

I'm sorry to hear about your negative experience with our company. At Mad City, we strive to provide excellent customer service and we take your feedback seriously. We apologize if our sales representative came across as pushy or aggressive during the presentation. This is not the experience we want our customers to have. We appreciate your feedback and will use it to improve our sales process. If you have any further concerns, please do not hesitate to reach out to us directly. Thank you.
Jeff S.
5.0
03/09/2023
Working with Mad City Windows was a very good experience. They listened to what I wanted and even accommodated a request I made to enlarge one of the three windows I had replaced. Brad was good to deal with and the installation crew did a ton of work and finished the job well. Thank you for the removal of the old windows and installation of the new ones. They look great and add a lot of value to the property. 515247
Description of Work
Removal of three old, large attic windows and replacements installed.
Category
replacement windows
Cost
$7,700
Hire Again?
Yes

Service Provider Response

Thank you for taking the time to share your positive experience with us! We're glad to hear that you had a good experience working with Mad City Windows and that we were able to accommodate your request to enlarge one of the windows. We always strive to listen to our customers and provide them with the best possible service. Thank you for choosing us to replace your windows and for your kind words about our team. We appreciate your business and hope to work with you again in the future!
Douglas X.
5.0
03/09/2023
Travis from Mad City Windows was awesome to work with. He explained everything well and helped us when there was a miscommunication about our window. He helped us change our window type free of charge. When it came to the install day the installers were professional and cleaned up after their work. They weren't afraid to answer and questions I had and did a phenomenal job. 100% would recommend and we plan to work with them again in the future.

Images

Review for Mad City Windows & Baths - 5020 Voges Rd, Madison, WI - 40056322
Description of Work
Tub replacement and window replacement
Category
bathtub refinishing
Cost
$13,000
Hire Again?
Yes

Service Provider Response

Thank you for sharing your positive experience with Mad City Windows! We are thrilled to hear that Travis was awesome to work with and that he helped to resolve any miscommunication about your window. We take pride in providing exceptional customer service and it's great to hear that Travis provided a great experience for you. We are also pleased to hear that our installation team was professional, answered all of your questions, and did a phenomenal job with the installation. Thank you for recommending our services to others and for choosing us for your project. We look forward to serving you again in the future.
Jesse L.
5.0
03/08/2023
They showed up on time and was complete when they said they would be. Everything was clean and complete when they left. We are very satisfied with our new shower.
Description of Work
Old tub removal, and installed new shower and window.
Category
bathtub refinishing
Cost
$12,000
Hire Again?
Yes

Service Provider Response

Thank you for sharing your experience with Mad City. We are thrilled to hear that the installation of your new shower went smoothly and that everything was completed on time and to your satisfaction. Our team takes pride in providing quality work and leaving our customers satisfied. If you have any future renovation needs, we would be happy to help!

Phone

Address

5020 Voges Rd

Madison, WI 53718

Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM

Website

http://www.madcitywindows.com

Other Information

Services Not Offered

Ask for details

Payment options

Visa
MasterCard
American Express
Discover
Check
Financing
Licensed
Trade License Number
DC-030100010
Trade License Locale
WI
Trade License Authority
Wisconsin: Safety and Professional
Trade License Expiration
03/14/2024
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
COVID-19 Update
We are actively performing full services. We are taking additional precautions to protect our customers.

Health & Safety Measures

We will wear masks and gloves when we visit your home
We will sanitize the workspace and all areas touched
We accept remote payment
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.

FAQ

Mad City Windows & Baths is currently rated 4.7 overall out of 5.

Mad City Windows & Baths is open:

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Mad City Windows & Baths accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Check, Financing

Yes, Mad City Windows & Baths offers free project estimates.

Yes, Mad City Windows & Baths offers eco-friendly accreditations.

Yes, Mad City Windows & Baths offers a 10% senior discount.

Yes, Mad City Windows & Baths offers emergency services.

Yes, Mad City Windows & Baths offers warranties.

Mad City Windows & Baths offers the following services: Replacement Windows. Bathroom Remodeling. Vinyl Siding. Roofing.