Description of Work: Excellent service, clean, friendly and on time, had my heater and air conditioning replaced.knowledgable and answered all questions
Rating Category
Rating out of 5
Yes, I recommend this pro
Lori H.
05/2015
1.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: The service that was to be performed was a AC Tune-up special. The tech showed up and said the unit was too old to service. (Why wasn't this information discovered during the initial telephone conversation? No questions were asked about my AC Unit.) The company charged $95.00 as a trip fee, and No service was performed. Upon contacting the owner of Hales Corners Heating & Cooling to voice our concern, he was nothing but rude and very unprofessional. I would not recommend this company to anyone!
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
$95
Cynthia R.
10/2008
5.0
heating & air conditioning/hvac
+ -1 more
See above comment.
Description of Work: Service call for no heat. The service technician described in detail the repairs that would have to be made on an 18 year old furnace and the price of each part. Presented the pros and cons of the various new furnaces they carry. There was no pressure to purchase a new furnace vs. repairing the old. Both the service technician and the installation technicians were punctual and courteous. Would highly recommend and use this company again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,700
JEFF J.
07/2007
5.0
heating & air conditioning/hvac
+ -1 more
Super, super service! AC went out on a hot weekend. Scott came over on a Friday morning and gave an estimate. His staff was busy that day but he promised that he would have AC for me by the end of the day, or Saturday at the latest). By 3pm on Friday, Scott had men on site to install the AC. The installers were all nice and polite hard-working guys. We had AC by 5:30 that afternoon.
Description of Work: Had a quality Armstrong 95V furnace and 13 SEER AC completely installed in my home. Included everything (thermostat, chimney liner, line set, etc.)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,900
KATHRYN M.
10/2006
5.0
heating & air conditioning/hvac
+ -1 more
The service tech was very friendly, and seemed to know what he was doing. He told us the unit was in fine shape.
Description of Work: Tuneup on central air, with a coupon from newspaper.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
LAURIE B.
01/2006
5.0
heating & air conditioning/hvac
+ -1 more
I could not believe the excellent service that we experienced with this company. They were timely and courteous in our request to replace a furnace the day before Thanksgiving.
Description of Work: Our heater broke the day before Thanksgiving and we were entertaining at our house for the holiday. Hales Corners Heating and Air Conditioning sent a repair man out, but there was no hope in fixing our old furnace. They replaced the furnace, and while they were at it, we also had them install a central air conditioning unit.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,200
RICHARD & DAWN L.
10/2003
1.0
heating & air conditioning/hvac
+ -1 more
I WAS EXPECTING A TUNE-UP, AND I GOT A TUNE-UP, BUT I GOT TALKED INTO PAYING WHAT WILL BE $1,300 FOR THE TUNE-UP. IT'S A SECURITY BLANKET SERVICE MAINTENANCE AGREEMENT EXPIRING 5 YEARS FROM THE DATE OF OUR TUNE-UP. I PAID A $100 START UP FEE AND $20 A MONTH ON MY CREDIT CARD, AND THEY DID NOT PUT IN WRITING WHAT THEY TOLD ME. THEY TOLD ME THAT IF I SOLD MY HOUSE, I WOULD HAVE TO PAY THE ENTIRE AMOUNT. I'M A TRUSTING PERSON, AND I CAN'T BELIEVE THAT THIS HAPPENED. I WAS IN PHYSICAL PAIN, AND THEY TOOK ADVANTAGE OF ME. I DON'T EVEN WANT TO CALL THEM ANYMORE FOR A TUNE-UP, AND I WANT MY MONEY BACK. ON THEIR LETTERHEAD THEY HAVE THE BETTER BUSINESS BUREAU, NARI, AND THE METROPOLITAN BUILDER'S ASSOCIATION (MBA). I CALLED THE MBA, AND THEY SAID THEY HAVE NOT BEEN A MEMBER FOR AT LEAST A YEAR, AND THEY SUGGESTED I CALL THE CONSUMER PROTECTION AGENCY. THE COMPANY I USED OWNS 3 LOCATIONS, THEY HAVE COMPANIES IN MENOMINEE FALLS, WAUKESHA, AND FRANKLIN.
Description of Work: TUNE-UP ON FURNACE.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
$100
PHILIP B.
07/2003
5.0
heating & air conditioning/hvac
+ -1 more
VERY INFORMATIVE AND LOW KEY DESCRIPTION OF THE RANGE OF OPTIONS AVAILABLE.
Description of Work: WE TOOK ADVANTAGE OF THE COMPANY'S A/C CHECKUP OFFER. WHILE THE REPRESENTATIVE WAS AT OUR HOME, WE REQUESTED AN ASSESSMENT OF 23-YEAR-OLD FURNACE AND ESTIMATE FOR ITS REPLACEMENT.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
LISA R.
10/2002
5.0
heating & air conditioning/hvac
+ -1 more
WE JUST BOUGHT OUR FIRST HOUSE, SO WE DIDN''T KNOW A LOT ABOUT THE HEATING AND COOLING SYSTEMS. STEVE WAS VERY HELPFUL AND PATIENT IN ANSWERING OUR QUESTIONS, AND WHEN WE ASKED ABOUT REPLACING OUR OLD FURNACE, HE WAS INFORMATIVE WITHOUT GIVING US A PUSHY SALES PITCH.
Description of Work: TUNE-UP ON FURNACE FOR $39.99 (WE HAD A COUPON). WE ALSO BOUGHT A FURNACE FILTER FOR 29.99 (ALSO COUPON).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
PAM G.
05/2000
5.0
heating & air conditioning/hvac
+ -1 more
THEY KEEP AFTER PROBLEMS UNTIL SOLVED.
Description of Work: INSTALLED 2 NEW FURNACES.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JUDY J.
05/2000
4.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: FURNACE & WATER HEATER INSTALLATION.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
05/2000
4.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: SERVICED FURNACE & AIR CONDITIONER.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
05/2000
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: CLEANED FURNACE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JUDITH L.
05/2000
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: FURNACE WORK.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JANE H.
05/2000
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: REGULAR CHECK.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
05/2000
5.0
heating & air conditioning/hvac
+ -1 more
THEY CAME OUT RIGHT AWAY.
Description of Work: FIXED FAN ON AIR CONDITIONER.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning
FAQ
Hales Corners Heating & Air Conditioning is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Hales Corners Heating & Air Conditioning accepts the following forms of payment: Check
No, Hales Corners Heating & Air Conditioning does not offer free project estimates.
No, Hales Corners Heating & Air Conditioning does not offer eco-friendly accreditations.
No, Hales Corners Heating & Air Conditioning does not offer a senior discount.
Yes, Hales Corners Heating & Air Conditioning offers emergency services.
Yes, Hales Corners Heating & Air Conditioning offers warranties.
Hales Corners Heating & Air Conditioning offers the following services: HEATING & A/C.