Rainbow International of Vancouver
About us
Additional reviews at CB Cluff Contracting, Inc. When water damage occurs, it is important to call a company that is well-trained and has the necessary restoration equipment and technology to completely dry your home as quickly as possible. We employ the latest, most advanced and aggressive extraction and drying technologies available minimizing the impact to you, your family, home or business. Rainbow International® service professionals will work quickly to stop water damage and mold damage and restore your home and contents back to pre-loss condition using the latest and most advanced cleaning systems and equipment available helping to eliminate costly replacement of restorable items. We work directly with your insurance provider so you can focus on the needs of your family or business
Business highlights
Services we offer
Crawl space drying, Mold remediation, Rapid structural drying, Sewage cleanup. We work with ALL insurance companies. IICRC Certified Firm, Water damage mitigation and restoration, Water extraction
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 79% | ||
| 21% | ||
| 0% | ||
| 0% | ||
| 0% |
"[Member Name Removed]! Thanks so much for the kind words. We appreciate your business and enjoyed working with you!"
I feel their assessment of the damage and recommended repairs were reasonable. I worry when you bring a contractor in for a water damage problem they will say you need to tear half your house down just make an extra buck. That was not the case with Rainbow. They worked directly with our insurance company and they were in and out in a timely manner.
It should be noted that these guys do not do work to repair or restore damage to your house. For things like new drywall and flooring you'll need to get a separate contractor for those services.
The entire team at Rainbow International were courteous and professional throughout the entire project. I was also very impressed by their reliability as well as their communication skills! Where we were in the restoration process, what was happening when and why, all of these things were communicated to me which, as someone who is a bit of a control freak, I found incredibly comforting.
As mentioned earlier, I was 7 months pregnant at the time of the restoration. It was Conrad who insisted on using only non-toxic products to ensure the well-being of our baby. My partner and I really felt like Conrad cared about our comfort and well-being, which is just really exceptional and not something you come across every day. Conrad and his team took great care to keep our pets safe as well by always coordinating with us when they would be in and out of the house. Also, I'd like to mention that this company is LGBTQ friendly. The entire team treated our family like any other, just another aspect of this organization that we highly respect and appreciate.
We absolutely recommend Rainbow International to anyone in need of restoration on their home. We have had so many bad experiences with home repair companies in the past that we were just so relieved to have found Conrad and his team.
We had an under-the-house hot water pipe break, sometime in December, 2013. Through an unusually high water and electrical billing, we became of the cracked pipe. We called Nate's Plumbing (Clark County, WA) and he performed the emergency pipe repair. We then went to Angie's List to find someone to deal with the water damage and the vast amount of mold which had grown during the water pipe's spraying into the basement for almost two months. We read the reviews of several companies and chose Rainbow International. Conrad Cluff and his crew were very responsive and got to work right away. Always courteous, friendly, professional and clean, they killed the mold right away and removed all of the soaked insulation and then arranged for a subcontractor to use high-pressure soda blasting to remove the vast amount of staining in a nearly 3,000 square foot area under the floor, including the vertical shear walls and floor joists and I-Beams. They then arranged for another sub to bid on replacing the insulation. Finally, they repaired all the water damage to some wood structures and air conditioning ducts. During this time Conrad and his crew followed all the current mold remediation protocols and dealt with my insurance company; sending regular reports and photos to the claims adjuster at The Hartford. I had barely to lift a finger. Conrad and crew did it all or arranged for specialty trades to do necessary stages of the job . Sometimes I though the most difficult job was dealing with the insurance company; but they did it to perfection.
"[Member name removed], thank you for the kind words."
I had daily updates via phone and text messages.
The drying process was explained in details, so I knew what to expect and what to do.
Don't forget Conrad's contact info, so you can call him in case of an emergency.
"Thank you Customer for the kind words. Its was a pleasure working with you."
Licensing
State Contractor License Requirements
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