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ComputerLab, LLC

Computer Repair, Office Equipment Repair, Computer Sales,

About us

Providing computer & network repairs in homes & businesses since 2003. 30+ years professional industry experience.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Desktop & laptop virus cleaning, performance improvement & upgrades; network installation, repairs, & administration; printer repairs; consultation & training. All services are performed on-site. Many services are available remotely via an Internet connection.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.961 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
13%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 61 reviews

Susan H.
06/2016
4.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$75

brian A.
05/2016
5.0
computer repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Rob H.
02/2016
3.0
computer repair
  + -1 more
unknown
Description of Work: Poor response to calls with no call back. If he wasn't in or taking valls leaving a message did not get a return call.

Rating CategoryRating out of 5
responsiveness
2.0
punctuality
2.0


Gail B.
02/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: Checked for virus and cleaned up hard drive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Eugenia L.
02/2016
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Michael H.
02/2016
5.0
computer repair
  + -1 more
.
Description of Work: I asked that he fix several software problems and increase the speed of two computers. Very professional. I definitely recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

karen M.
02/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: Excellent value and useful information re: use of my MacBook pro computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Michael H.
02/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: Had to reinstall windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Dennis K.
02/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: I had purchased 2 hours of in-home computer service from Angie's list more than 6 months ago for $89. Bob Klemola (owner) came to our home and worked on two computers and three external hard drives transferring data and pictures and cleaning up the computers. All 100,000+ pictures are now consolidated on one drive and the computers are working great. Bob worked 3 1/2 hours and did charge and extra $82 (including tax) for his time. The convenience of having him come to our home and fix our computer situation was well worth the money. Bob was very professional and enjoyable to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Michael H.
12/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Fantastic Service. I used him twice and will definitely call him again when needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Win H.
11/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Set up new desktop computer, transferred all old files to new computer, set up Windows 8.1 etc. Lots of work. All very professional & saved me all sorts of stress had I tried to set up myself. Extra cost well worth it |Will use again in future. |Many thanks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Georgina K.
10/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Paid careful attention to my requests and responded with what I needed plus a couple nice-to-haves (and good pointers).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Nancy L.
08/2015
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William G.
07/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: fixed my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ComputerLab, LLC
Thank you for the A rating. Let me know if I can help in the future.

becky D.
05/2013
5.0
computer repair
  + -1 more
Bob was very professional, new his stuff, and was able to speak in language I could understand, questions I had on my current computer. Knowledgeable computer techs are very valuable and important if you work on computer for a living. Would call again for repairs or work needed on computers. Would highly recommend.!
Description of Work: Recycled two computers, two printers, cleaned up errors on current computer, added two new software programs to my computers, migrated old data to new computer, and connected new printer to new lap top computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$393

Response from ComputerLab, LLC
Thanks for the great rating!

Bea H.
03/2013
5.0
computer repair
  + -1 more
Bob is at the top of our list should we need computer help in the future.
Description of Work: Bob arrived exactly when he was scheduled. He knew exactly what trouble-shooting needed to be done to get my laptop up and running smoothly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from ComputerLab, LLC
Thanks for the great review!

Bill G.
02/2013
5.0
computer repair
  + -1 more
Bob is professional, knowledgeable and efficient. He arrived promptly with the correct replacement part in hand. I would use his services again and recommend his services to others
Description of Work: I had what I thought was a failed power supply in my Dell Desktop P.C. Contacted Tacoma Computer Lab based on positive reviews on Angie's List. Bob confirmed the diagnosis and came right out with the correct replacement part and installed it to fix the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from ComputerLab, LLC
Thanks for the very nice review.

Derek L.
01/2013
4.0
computer repair
  + -1 more
I'm fairly tech savvy, but after 1-2 weeks trying to connect an older desktop to our new wireless network, including way too many hours searching and trying various recommendations, I decided to get some professional assistance. Bob was very clear up from anout his call out fee and hourly rate afterwards. I was very through, tried much the same basics as I did to ensure I didn't goof up. He found and solved the issue very quickly. In hindsight it was a simple fix, but like all simple fixes it was only easy once you know where to look. It was Bob's depth of experience i was purchasing.
Description of Work: Connected an older desktop PC to our wireless home network.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Gloria N.
12/2012
5.0
computer repair
  + -1 more
After downloading Windows 8 I was unable to receive or send email. Contacted Bob at Tacoma Computer Lab and set up an appointment for him to come to my house and check my computer. After working on the problem for a couple of hours, he finally got the problem resolved. However the next day, the problem came back. Contacted Bob again and he came back out a day later and again worked on my computer for another couple of hours and my husband's until they were both in sync. and he didn't charge me anything for the call back. I would hire Bob again for any further computer problems, however hopefully I won't have to.
Description of Work: reconfigured computer settings to enable me to send and receive email, after downloading Windows 8.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$162

Vicky B.
11/2012
5.0
computer repair
  + -1 more
Bob was friendly and professional. He looked over my computer and determined that I still had approx. 3/4 of disk space left. If that particular problem still exists, it is not my computer's fault. He checked over the files and error messages, reset and reinstalled several programs and upgraded my malware protection. Would definitely call on Bob again if I had other computer problems.
Description of Work: Determine if my laptop was out of disk space as a pop up message from a well known music site kept notifying me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

joe W.
07/2012
5.0
computer repair
  + -1 more
He showed up on time. Went right to work. Fixed it like he knew what he was doing and was gone. Couldn't have asked for anything more. Very professional and likes his coffee black.
Description of Work: Fixed my dead PC. The jack for AC was loose and not charging the battery or running the computer any longer. The fan was also stuck. He took the thing apart, I mean really took it apart. Fixed the fan and the PC is now operating on both AC and the battery. I do wish he knew about Mac's, but he did get to everything I needed regarding the PC and did a great job.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

James M.
05/2012
5.0
computer repair
  + -1 more
He was very professional and though he was late initially by another project, he kept us informed that he would be later than expected. After the work was completed, he deducted for the tardy time from the final fee.
Description of Work: My computer had been without internet security had picked up a lot of malware and a virus. He came and cleaned it all out, installed a malware protection. Now the computer runs much faster.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Ganiyu A.
05/2012
5.0
computer repair
  + -1 more
He was great; he returned our first call in a matter of minutes. He was friendly and got the job done in a timely manner. He even gave us a military discount.
Description of Work: He came to our house to look at our computer. Further services needed, so he took it to his shop and corrected full system errors. He cleaned the full system, brought the computer and everything works great now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Teva Y.
07/2011
5.0
computer repair
  + -1 more
The response to my initial email was timely, and the part arrived within a week. Bob was friendly, professional, and I feel spoiled by the door-to-door service!
Description of Work: This company replaced my laptop LCD screen, for 1/4 the price that was quoted to me by Sony!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$222

Becky D.
01/2010
5.0
computer repair
  + -1 more
Called Bob and explained the problem with my computer. He came out the next day and installed new dial up modem. He was professional and got the job finished fast! Would highly recommend him for any computer needs you have!!
Description of Work: Installed new modem

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100
    • 1
    • 2(current)
    • 3

Contact information

Unknown, University Place, WA 98467

http://ComputerLabLLC.com

Service hours

Sunday:
11:00 AM - 8:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
11:00 AM - 8:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Office Equipment Repair,
Computer Sales,
Computer Training

FAQ

ComputerLab, LLC is currently rated 4.9 overall out of 5.

Sunday: 11:00 AM - 8:00 PM

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 11:00 AM - 8:00 PM

ComputerLab, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, ComputerLab, LLC does not offer free project estimates.
Yes, ComputerLab, LLC offers eco-friendly accreditations.
Yes, ComputerLab, LLC offers a 10% senior discount.
Yes, ComputerLab, LLC offers emergency services.
Yes, ComputerLab, LLC offers warranties.
ComputerLab, LLC offers the following services: Desktop & laptop virus cleaning, performance improvement & upgrades; network installation, repairs, & administration; printer repairs; consultation & training. All services are performed on-site. Many services are available remotely via an Internet connection.

Contact information

Unknown, University Place, WA 98467

http://ComputerLabLLC.com

Service hours

Sunday:
11:00 AM - 8:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
11:00 AM - 8:00 PM