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ComputerLab, LLC

Computer Repair, Office Equipment Repair, Computer Sales,

About us

Providing computer & network repairs in homes & businesses since 2003. 30+ years professional industry experience.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Desktop & laptop virus cleaning, performance improvement & upgrades; network installation, repairs, & administration; printer repairs; consultation & training. All services are performed on-site. Many services are available remotely via an Internet connection.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.961 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
13%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-61 of 61 reviews

Elizabeth H.
07/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: scanned for viruses and malware, cleaned up software (multiple patches conflicting and slowing down function)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from ComputerLab, LLC
It was a pleasure to help you. Call me if I can help in any other way.

James C.
07/2015
4.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from ComputerLab, LLC
Thanks for letting me help you. Sorry that my service wasn't up to an A rating. Please let me know if there is anything I can do to rectify the situation.

Grace T.
06/2015
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ComputerLab, LLC
Thank you for the A rating. I enjoyed serving you and hope you will keep me in mind if you need any help in the future.

william O.
04/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Went extremely well. Did the hook up we needed then did a significant tune up on our computer system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from ComputerLab, LLC
Thank you for the nice review and thank you for allowing me to assist you. Let me know if I can help in any other way.

Sandra E.
03/2015
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from ComputerLab, LLC
I'm glad you were pleased with my work. Please let me know if I can help in the future.

Clark M.
03/2015
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ComputerLab, LLC
Thank you for the A rating. Let me know if I can help in the future.

Brendan G.
03/2015
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from ComputerLab, LLC
Thank you for the nice review. It was a pleasure working with you. Let me know if you need any help in the future.

Kymythy S.
05/2014
4.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from ComputerLab, LLC
Sorry to hear you weren't completely satisfied with my work. Let me know if there's anything I can do to fix that.

jim S.
05/2013
5.0
computer repair
  + -1 more
Excellent
Description of Work: Our old computer crashed and we got a new laptop. Bob then transferred files,our favorites, photos, and the contact list from our old email program. Showed us around Windows 8 (ugh) and helped set up our desktop to reflect our former one. Very painless and a nice experience with Bob.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from ComputerLab, LLC
Thank you for the "A" rating and nice comments. Call me if you need help in the future.

kenneth K.
11/2012
5.0
computer repair
  + -1 more
t
Description of Work: Our one computer crashed. Called for appointment Bob came out to repair was very knowledgeable but this was a tough problem ended up taking it with him back to shop. It needed a new mother board, he found a used one on ebay as Vaio doesn't manufacture replacement or recovery disk. He said some time it works out with the used board but there was no guarantee it would last. He got it working just great but it only lasted a week and it crashed again, not his fault. Very pleasant to deal with and I will use him in future for any other problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$350

Lovey O.
04/2011
5.0
computer repair
  + -1 more
See above comments
Description of Work: Changed internet provider and internet, wireless, and printer didn't work. After several attempts from the internet provider to fix the problem, problem still existed. Bob Klemola (owner) responded immediately and came out. Fixed the problem(s) in a very short time. Was very pleased with the professionalism, courtesy, and the short amount of time he took to fix the problem. Highly recommend this company...would certainly use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$68
    • 1
    • 2
    • 3(current)

Contact information

Unknown, University Place, WA 98467

http://ComputerLabLLC.com

Service hours

Sunday:
11:00 AM - 8:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
11:00 AM - 8:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Office Equipment Repair,
Computer Sales,
Computer Training

FAQ

ComputerLab, LLC is currently rated 4.9 overall out of 5.

Sunday: 11:00 AM - 8:00 PM

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 11:00 AM - 8:00 PM

ComputerLab, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, ComputerLab, LLC does not offer free project estimates.
Yes, ComputerLab, LLC offers eco-friendly accreditations.
Yes, ComputerLab, LLC offers a 10% senior discount.
Yes, ComputerLab, LLC offers emergency services.
Yes, ComputerLab, LLC offers warranties.
ComputerLab, LLC offers the following services: Desktop & laptop virus cleaning, performance improvement & upgrades; network installation, repairs, & administration; printer repairs; consultation & training. All services are performed on-site. Many services are available remotely via an Internet connection.

Contact information

Unknown, University Place, WA 98467

http://ComputerLabLLC.com

Service hours

Sunday:
11:00 AM - 8:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
11:00 AM - 8:00 PM