Heating and Air Conditioning, Water Heaters, Metal Fabrication & Restoration
About us
Evergreen State Heat & AC has been in Everett for over 50 years and has always had a locally owned family feel. Evergreen is the only Everett based company to have attained the exclusive status of Trane Comfort Specialist and Mitsubishi Diamond Dealer. We are a registered contractor with both Snohomish PUD and Puget Sound Energy utilities, and have longstanding relationships in the community with both the Everett Chamber and Washington Better Business Bureau. Our mission is to help customers understand the ‘who over what’ concept which means we believe that it is far more important WHO installs, services and supports your system than simply WHAT brand you choose. Our installers are skilled and productive ensuring that no shortcuts are taken that would reduce energy efficiency or shorten the life of your system. Our technicians are helpful and knowledgeable and are on call 24 / 7 to make sure that your system is up and running during the hottest and coldest months with minimum hassle and peak efficiency. Our office is friendly and responsive to your questions such that your issues and concerns are addressed quickly and fully. Our Energy Consultants listen to your needs and design a system that meets both your requirements and budget, as well as finding ways to help you finance new systems in a way that meets your cash flow needs. At Evergreen, promises made are promises kept, we offer a 100% money back guarantee on all installed systems. If you aren’t 100% happy with what you purchased we will work hard to make it right and if we can’t . . . we will remove the system entirely and give you all your money back. That is how confident we are in the quality of work our sales professionals and installers can provide.
Business highlights
57 years of trusted experience
Emergency Services Offered
Services we offer
Residential and Commercial projects. Installation and service/maintenance for: gas, propane, and electric furnaces; air conditioners; heat pumps; tankless hot water systems; solar hot water; electrical systems and generators; indoor air quality treatments (air cleaners/humidifiers, etc.); and geothermal systems.
Services we don't offer
Fireplaces (gas or wood burning), replacment of oil furnaces (unless upgrading to electric or gas).
Description of Work: Air conditioner installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
ALLEN T.
09/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
07/2016
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$155
John - Sandra D.
01/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: They come out for annual maintenance of our heat pump system.
Rating Category
Rating out of 5
Yes, I recommend this pro
jim A.
01/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Andrew M.
10/2015
4.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Charles B.
03/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: They serviced a furnace, then replaced it with a heat pump. They knew how to work with Snohomish County to qualify for a rebate that saved a considerable amount of money.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
June K.
09/2013
5.0
heating & air conditioning/hvac, metal restoration
+ 0 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kara Q.
03/2013
5.0
heating & air conditioning/hvac
+ -1 more
Incredible.
Description of Work: Repaired my trane heat pump. They did an awesome job and fixed it right the first time around; unlike our previous experience with another company. These guy are fantastic. I won't call anybody else for heating and cooling repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Robert S.
05/2012
5.0
heating & air conditioning/hvac
+ -1 more
Perfect
Description of Work: Leslie, the estimator, was great to work with. Knowledgable and easy to talk to. The crew, Johnathan and Matt, were on time, did a great job, and were very professional. Our new duckless heat pump is great.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,300
Roger H.
05/2012
5.0
heating & air conditioning/hvac
+ -1 more
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,800
JEANNE AND JERRY H.
04/2012
5.0
heating & air conditioning/hvac
+ -1 more
Perfect. They are very friendly and honest. Always on time.
Description of Work: They repaired our furnace that was not working correctly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Clinton S.
04/2012
5.0
heating & air conditioning/hvac
+ -1 more
The work went fine. They were out here when they said they would be and did a good job with checking my system as it is fairly complex.
Description of Work: Evergreen State came out to do an overall check-up on my air filtration system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
joe H.
04/2012
5.0
heating & air conditioning/hvac, water heater repair
+ 0 more
Evergreen State was very prompt and professional with their work. The overall job was done well, although there was a small problem with the water heater but we called and they came out right away and fixed it.
Description of Work: Evergreen State came and replaced a furnace and water heater for us.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Molly M.
02/2012
5.0
heating & air conditioning/hvac
+ -1 more
Evergreen State came out and gave an estimate, we got 2 others and went with Evergreen because we liked the brand of heat pump they had recommended. The install went pretty smoothly and the installers seemed professional and experienced. Any questions or concerns we had were resolved immediately. Highly recommend!
Description of Work: Replaced heat pump
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,500
Donald S.
10/2011
5.0
heating & air conditioning/hvac
+ -1 more
My experience with them was excellent. Their responsiveness and professionalism were both excellent.
Description of Work: Evergreen State Heat & AC is going to install a heat pump system for me tomorrow.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kayla S.
10/2011
5.0
heating & air conditioning/hvac
+ -1 more
Used PUD loan program to obtain 3 bids from various contractors. Evergreen looked like the one with the most experience with heat pumps and gave us a decent bid. They removed our old electric furnace and replaced it with a geothermal heat pump (ground). This involved running ductwork, digging our our front yard and installing the loop. Also came with an electronic air cleaner. Since then, have used them for regular maintenance on the pump. They have diagnosed a couple of the problems over the phone, without the need for costly visits. The pump has worked well, even in colder winter months.
Description of Work: We chose Evergreen State Heating to replace our current electric furnace with a geothermal heat pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
K M.
09/2011
5.0
heating & air conditioning/hvac
+ -1 more
The sales person was very knowledgeable and took the time to help me understand all of the options about A/C and heating and what would work best for our home and lifestyle. The work crew was very professional and polite and worked diligently to get everything installed in a timely manner. We have continued to use them for our annual maintanance inspection and recommend them to anyone needing any type of HVAC work. They also have a sheet metal shop and did an excellent job of building duct work needed for our system which has made our house "breathe" more efficiently.
Description of Work: Five years ago we had central air conditioning installed in our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Kim S.
05/2011
4.0
heating & air conditioning/hvac
+ -1 more
I liked the person that came out. I decided not to go with them because of the cost thing. Everything seemed to be fine. The response and punctuality was excellent.
Description of Work: Evergreen State Heat & AC gave me a quote to install a generator last summer.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Andy S.
04/2011
5.0
heating & air conditioning/hvac
+ -1 more
They were a little cheaper and they fixed the furnace effectively. They were upfront and said what the problem was, put in the parts and it worked. I knew exactly what was in the cart before I signed the bottom line what was done and that's what it ended up in. They are quick and efficient. They were perfect.
Description of Work: Evergreen State Heat and AC came out four or six months ago to fix my furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Joel Y.
12/2007
2.0
heating & air conditioning/hvac
+ -1 more
Poorly. The technician did not check CO levels either during his diagnosis or after his heat exchanger repair. He did not inspect the furnace exhaust ducting, and thus missed the problem entirely. The company initially stood behind the technician's miss-diagnosis, and refused to consider a refund, credit toward the real repair, or even concede that the repair was unnecessary. They claimed, "you can't PROVE that the heat exchanger wasn't faulty." After escalating to the general manager, they conceded that the technician should have checked the CO levels, and agreed to refund half of the total labor charge. The customer service response was horrible. You find out the true nature of a company only when something goes wrong, and this company failed. Also, the first technician attempted to charge me for 5 hours worth of work, when it only took 3 hours.
Description of Work: Diagnostic and repair of furnace. Called them due to a smell of gas in the home whenever the furnace came on. They sent a technician for a diagnosis. He did not check carbon monoxide (CO) levels. He inspected the furnace, and concluded that the heat exchanger was the problem. We were charged $210 for this diagnosis. We then authorized them to do the repair, whereupon they sent the same technician (Ian) out. He replaced the heat exchanger. The problem did not go away. A second technician came out, Keith, and diagnosed the problem as being in the ducting (leaking furnace exhaust ducting right next to an unsealed return air duct through the floor joists, sucking in the leaking exhaust air). This concluded the work they did, as we then began to argue over the charge for the unnecessary heat exchanger repair. Actual phone number is 425-252-3114 (Angie's List won't let me use the 425 area code.)
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0
$680
Response from EVERGREEN STATE HEAT & AC
This response is over 3 years delayed as I did not know how to access Angie's List at the time of this event. During the month of December we are typically extremely busy with service work due to the cold, and once in a while we fall short. This situation is an example of that. Ian is no longer a technician for our company, and was not our best technician as an employee. While our track record is generally good hiring great techs, we had high hopes for Ian that he did not fulfill and was let go shortly after this incident. Keith is our foreman and was able to promptly resolve the issue, and continues to do so today for our customers. We at Evergreen State Heat & AC apologize to Mr. Yates for the issues he had with our company. It is company policy for techs to have CO detectors and use them in cases like these. It is our policy to inquire about specifics before issuing credits and we apologize if this came across as 'argue over the charge'. Ultimately after full review we did give a credit as was fair to all parties involved (I personally wrote the check). In the meantime Mr. Yates feelings were hurt and again we apologize for this. Russ Kimball, General Manager & Owner.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Water Heaters,
Metal Fabrication & Restoration
FAQ
EVERGREEN STATE HEAT & AC is currently rated 4.6 overall out of 5.
Monday: 7:00 AM - 4:00 PM
Tuesday: 7:00 AM - 4:00 PM
Wednesday: 7:00 AM - 4:00 PM
Thursday: 7:00 AM - 4:00 PM
Friday: 7:00 AM - 4:00 PM
EVERGREEN STATE HEAT & AC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, EVERGREEN STATE HEAT & AC offers free project estimates.
Yes, EVERGREEN STATE HEAT & AC offers eco-friendly accreditations.
No, EVERGREEN STATE HEAT & AC does not offer a senior discount.
Yes, EVERGREEN STATE HEAT & AC offers emergency services.
Yes, EVERGREEN STATE HEAT & AC offers warranties.
EVERGREEN STATE HEAT & AC offers the following services: Residential and Commercial projects. Installation and service/maintenance for: gas, propane, and electric furnaces; air conditioners; heat pumps; tankless hot water systems; solar hot water; electrical systems and generators; indoor air quality treatments (air cleaners/humidifiers, etc.); and geothermal systems.
Fireplaces (gas or wood burning), replacment of oil furnaces (unless upgrading to electric or gas).