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Reviews
1.01 Reviews
Showing 1-1 of 1 reviews
DEREK S.
11/2005
home remodeling
 + -1 moreKRISTINA, THE DESIGNER, WAS COURTEOUS AND PROFESSIONAL AT ALL TIMES, AND HAD EXCELLENT TALENT EXHIBITED IN THE DESIGNS SHE PRESENTED ME FOR MY KITCHEN REMODEL. THE OWNER, MIKE RADOS, WAS ALSO EXTREMELY PROFESSIONAL. SINCE THE COMPANY COULD NOT PROVIDE ME WITH A DESIGN WITHIN MY STATED PARAMETERS, I REQUESTED A REFUND OF THE $1500 RETAINER I PAID TO THEM. KRISTINA SAID SHE WOULD DISCUSS THE REFUND WITH MIKE. AFTER NOT HEARING ANYTHING FROM THEM FOR A FEW WEEKS I WROTE MIKE A LETTER REQUESTING A REFUND OF THE RETAINER. HE REPLIED PROMPTLY WITH A LETTER IN WHICH HE DISAGREED WITH MY POSITION AND DECLINED TO REFUND THE RETAINER. BECAUSE I WAS SYMPATHETIC TO THE GENUINE EFFORTS THEY MADE, I SENT ANOTHER LETTER REQUESTING A 50% REFUND. WHEN THIS LETTER WENT UNANSWERED FOR A MONTH, I FILED A COMPLAINT WITH THE BETTER BUSINESS BUREAU. I RECEIVED THE 50% REFUND 2 DAYS AFTER I FILED THE COMPLAINT, THEN LATER WAS CALLED BY KURT, THE GM, WHO INSULTED ME FOR NOT WITHDRAWING MY COMPLAINT.
Description of Work: IN MAY 2005, SEATTLE KITCHEN DESIGN OWNER MIKE RADOS AND DESIGNER KRISTINA CAME TO MY RESIDENCE TO DETERMINE IF THEY COULD REMODEL MY KITCHEN. I INFORMED THEM OF MY REMODELING BUDGET OF $20K, AND THEY SAID THEY COULD DO THE JOB WITHIN THAT BUDGET SO I SIGNED AN AGREEMENT AND PAID THEM A RETAINER OF $1500. THE FIRST DESIGN I WAS PRESENTED WAS EXCEPTIONAL, BUT WOULD HAVE COST ME OVER $35K. I REITERATED BY BUDGET AND THE DESIGNER WENT BACK TO THE DRAWING BOARD TO MAKE A LESS EXPENSIVE DESIGN. THIS PROCESS WAS REPEATED 3 TIMES OVER THE FOLLOWING THREE MONTHS. AFTER PRESENTING THE FOURTH DESIGN PROPOSAL WHICH REFLECTED A TOTAL COST OF UNDER $20K FOR WORK THEY WOULD DO, BUT NOT ACCOUNTING FOR THOUSANDS OF DOLLARS FOR WORK AND MATERIALS I WOULD HAVE TO PROVIDE SEPARATELY, THE DESIGNER CONCEDED TO NOT BEING ABLE TO PROVIDE A DESIGN WITHIN MY BUDGET PARAMETERS.
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$1,500
Contact information
10002 HOLMAN ROAD NW, Seattle, WA 98177
www.seattlekitchendesigns.com/index.htmlService hours
Monday:
9:00 AM - 5:00 AMTuesday:
9:00 AM - 5:00 AMWednesday:
9:00 AM - 5:00 AMThursday:
9:00 AM - 5:00 AMFriday:
9:00 AM - 5:00 AMSaturday:
10:00 AM - 4:00 AMLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Kitchen and Bath Remodeling,
General Remodeling
FAQ
SEATTLE KITCHEN DESIGNS is currently rated 1 overall out of 5.
Monday: 9:00 AM - 5:00 AM
Tuesday: 9:00 AM - 5:00 AM
Wednesday: 9:00 AM - 5:00 AM
Thursday: 9:00 AM - 5:00 AM
Friday: 9:00 AM - 5:00 AM
Saturday: 10:00 AM - 4:00 AM
No, SEATTLE KITCHEN DESIGNS does not offer free project estimates.
No, SEATTLE KITCHEN DESIGNS does not offer eco-friendly accreditations.
No, SEATTLE KITCHEN DESIGNS does not offer a senior discount.
No, SEATTLE KITCHEN DESIGNS does not offer emergency services.
No, SEATTLE KITCHEN DESIGNS does not offer warranties.
SEATTLE KITCHEN DESIGNS offers the following services: FULL SERVICE REMODELING FIRM.
Contact information
10002 HOLMAN ROAD NW, Seattle, WA 98177
www.seattlekitchendesigns.com/index.htmlService hours
Monday:
9:00 AM - 5:00 AMTuesday:
9:00 AM - 5:00 AMWednesday:
9:00 AM - 5:00 AMThursday:
9:00 AM - 5:00 AMFriday:
9:00 AM - 5:00 AMSaturday:
10:00 AM - 4:00 AM