Trust McLendon Home Services to install what you need, with your satisfaction guaranteed and backed by the most comprehensive warranty in the business. We are your reliable source for professional installations of every kind. From plumbing and handyman services to decks, windows and doors, our installers are trained professionals with decades of home-improvement experience. . You may know us by our window and door brands - Emerald City Energy and Intermountain Glass. Three Outstanding Brands, One Family Owned Company. Emerald City Energy, Intermountain Glass and McLendon Home Services have been serving Puget Sound home owners since 1997.
Business highlights
17 years of trusted experience
Emergency Services Offered
Services we offer
Replacement windows, doors, siding, decks, water heaters, furnaces and air conditioning, insulation & garage doors. Glass replacement (seal failure, broken glass repair).
They did a great job! Were here, on time and when they said they would be. I had a complicated installation due to hot water circulation system. No complaints, just did a great job installing new and removing old HW tank. Was very communicative and helpful. Answered all my questions, and did not try to up-sell me on any other products other than what was necessary.
Description of Work: Installed Hot Water Heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Fred Y.
09/2014
5.0
heating & air conditioning/hvac
+ -1 more
That turned out great. We have a new hot water heater now. One employee came out and he was here for awhile. The whole operation worked smoothly; the job took about an hour or two. There was a woman who called on the weekend to arrange everything. They worked with us and everything worked efficiently. There was an additional charge, but that was to our request. We wanted straps, a stand and a permit.
Description of Work: I purchased a deal from this company for $799 water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$880
Kelley U.
09/2014
5.0
water heater repair
+ -1 more
Everything went fairly well from beginning to end. Received an email with suggested times within a couple hours of purchasing the Angie's deal. Traded voice mails back and forth a couple of times to finalize details and additions, and received a quote within 3-4 days. From the date of purchase of the deal to the finalized quote, it was 6 days. The service technician arrived at the promised time and was done within 1 1/2 - two hours. Answered all my questions about warranty and the installation, cleaned up what little there was, and it was done.
Description of Work: Removed existing 40 gallon water heater and replaced with 50 gallon tank, brought up to code which included two straps, expansion tank, and pan under unit. Also asked for 10 year warranty instead of 6 year.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,125
Monte H.
09/2014
5.0
water heater repair
+ -1 more
The old tank was removed and the Installation of the new tank went well. No complications. It took 2.5 hours. No problems so far, it works fine.
Description of Work: Replaced a 50 gal hot water tank. My choice was the Rheem/Ruud natural gas option. It cost $79 more. The total cost with tax was approximately $1025.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,025
Beth M.
09/2014
5.0
plumbing
+ -1 more
They were knowledgeable and helpful. They came to the job prepared had the parts and did exactly what I wanted. Very happy!
Description of Work: Two Hours of Plumbing Labor
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Virginia F.
08/2014
5.0
water heater repair
+ -1 more
Everything about this purchase was a pleasure! I was contacted immediately by someone at McLendon's Home Services and was able to schedule a next day appointment to replace our hot water heater. The old one was starting to leak, so I did not want to wait too long! Joe was the plumber who came out, and was knowledgeable, professional, and very competent. He was happy to explain everything in enough detail so that I understood what he was doing. We now have a beautiful new water heater, that is safe and current with all plumbing codes. I strongly recommend using McLendon Home Services for your plumbing needs.
Description of Work: Installed new gas water heater per Angie's List Coupon. Also installed expansion tank, earthquake straps, and a new drip pan.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Susan F.
08/2014
5.0
doors, plumbing
+ 0 more
We had defective bathroom faucets and had purchased replacements, so we had all of the parts. The plumber arrived and did the job quickly. We have been very happy with the work.
Description of Work: Repaired our bathroom faucets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Richard T.
07/2014
5.0
plumbing, water heater repair
+ 0 more
It was excellent. It costed more than the big deal purchase. We added an amount of $14 for parts. They were just prompt, on time and efficient.
Description of Work: I purchased a big deal for McLendon Home Services. They actually connected the hot and cold water underneath the vanity in my bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Lloyd H.
06/2014
5.0
water heater repair
+ -1 more
They were on time and did a quality job. Explained all the costs and estimates were correct.
Description of Work: Installed a new water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Lois W.
06/2014
5.0
plumbing
+ -1 more
This turned out fine. They did a variety of small plumbing tasks. The technician was very fast. We actually had to look for other things for him to do to fill up the time.
Description of Work: I purchased a big deal for $119 for Two Hours of Plumbing Labor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Robb M.
06/2014
4.0
plumbing
+ -1 more
It was a bigger job than i thought. They did an adequate job and they got it done. I wish they were a little more professional. I had a deal with them and they added an hour and a half to finish the job.
Description of Work: They did plumbing work for me.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$119
Response from McLendon Home Services
We apologize that not always can a two hour "Big Deal" be completed in that time frame. We certainly try hard to do so, as most of the reviews attest to our being finished in time, and often finding other plumbing items to fill the time. Even with an extra hour or two, the average $/hour is still significantly less than the going rate. We will continue to strive to maximize the benefit of any "Big Deal" for our customers and appreciate the feedback to make sure we do all we can so you can appreciate our professionalism.
Toshio N.
06/2014
5.0
plumbing
+ -1 more
The service turned out great. There was an additional fee for parts. He installed a toilet and kitchen sink. The technician went a little over the time allotted, but he did not charge us for that. He did a good job and answered all of my questions. Scheduling was very easy and he showed up on time.
Description of Work: I purchased a deal for Two Hours of Plumbing Labor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Maggie I.
06/2014
1.0
doors, garage doors, replacement windows
+ 1 more
IT WAS A NIGHTMARE!!! The window installers were less than professional, they were messy and did horrible construction work. They were highly unorganized and did not report to the job site until close to 10:00 AM. The job should have taken (2) days however, we lived in a mess for over (3) weeks! It was a horrible experience and I have told everyone I know, to tell everyone they know, to avoid these people!!! The Garage Door's never were ordered, even though we met with the owner personally at our home and he assured us he was the man for the job! Needless to say we cancelled the order with Mc Lendon and ordered our garage doors from another company and they were awesome. (DISTRIBU DOORS ROCKS!!!) DO NOT ASSUME THE MC LENDON NAME BRINGS QUALITY, I CAN ASSURE YOU IT DOES NOT!!!
Description of Work: We purchased new windows and garage doors.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$20,000
Response from McLendon Home Services
My name is Taylor Judd and I oversee the Home Services program for McLendon. I personally worked with [Member Name] on a resolution to her project. We admittedly made a mistake in ordering the wrong size products and needed to re-order and come back when we received the custom made products from the manufacturer – hence the 3 weeks between installation appointments. There was no installation debris or "mess" as described, the inconvenience of not being completed definitely can feel messy and we understand that. We sent our best lead installer Terry, along with 4 other team members to finish the remaining windows in one day. [Member Name] in fact told me she appreciated the work Terry did and was satisfied with the work when completed. I asked her what amount we could take off her bill to compensate her for the 3 weeks of delay at her home. She asked for $2,000 off of her invoice and we gave it to her. I am a little surprised that nine months later, she is writing this scathing review. I am not trying to insinuate that we did a great job – it certainly did not go smoothly– but we did make every attempt to make things right as quickly as possible. The end result is beautiful, perfectly installed windows. We are not sure what prompted this vitriolic response so late after installation, but we understand that home improvement can be very stressful. The garage door was cancelled by [Member Name] in the midst of the window order. Our culture is all about Legendary Customer Service and we strive to provide that every day in our out of the stores. We have never, ever had a bad review of this nature, on any review site. Which is not to say we never make mistakes (every contractor does), but we go out of our way to fix them first and foremost. And then we work with customers on compensation if necessary, just as was done for Ms. Irvin. We are truly sorry [Member Name] still feels this way about our company and we understand she is entitled to her opinion. We hope the other experiences customers have written about us on Angles List, as well as our status as a Super Service Award winner, provide a much more accurate portrayal of McLendon Home Services. Feel free to call me directly at 206 251-1251 if members have any comments or concerns. Sincerely, Taylor Judd
Debbie W.
05/2014
5.0
plumbing
+ -1 more
I was out of town and my tiler met the plumber at my home to oversee the project. The plumber was on time. He had a written request printed from my Angie's List Deal Purchase which was for a leaky faucet indoor and out. However, i had phoned McLendons and after speaking to them, I changed my service order to the shower valve project instead. They were very accommodating. However, due to the fact that the plumber had my original request printed out and did not seem to have the more current communication from my phone call with McLendon's, there was a bit of confusion. My tiler was able to convince the plumber that the shower indeed was the job I had wanted and thankfully the plumber did that work. The work was great as far as i can tell because my new shower is wonderful and the water pours down as it should!
Description of Work: Two hours of plumbing. They installed a new shower valve and raised the showerhead with some additional pipes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Lois V.
05/2014
5.0
plumbing
+ -1 more
Jessie as awesome. Very professional, went right to work and fixed all my problems in less than the time allowed. It was no small feat either as the sump pump had not worked in well over a year. It was Nasty... I am very pleased with the outcome.
Description of Work: Fixed faucets and put in new Sump Pump
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Diane E.
05/2014
5.0
water heater repair
+ -1 more
They were very good when they came out. They came and were here about 2 and a half hours and they applied the two hour credit as well. They ended up replacing the old water heater. They are very professional, they were quick, they followed up, and we got exactly what we wanted for purchasing the deal. I was of their first customers and they were very cordial and professional. I would recommend them to anyone.
Description of Work: Installed a new water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Jennifer L.
04/2014
4.0
doors, remodeling
+ 0 more
I was very pleased with the courtesy and knowledge of the Mclendons folks. I've always liked shopping at the store, and I look forward to them further developing the professional services arm so I can use them in the future. I got referrals for several other local vendors during our discussions and definitely got the sense that the Mclendons folks would have done a good job for me if they had staff enough to support their current workload. A good problem for them to be having, I think.
Description of Work: We were working on a bid for some light remodeling on a house I just purchased, but they didn't have any availability so we mutually decided to stop.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
Response from McLendon Home Services
We apologize for us not being able to help you with your projects. Being store based, we have not historically had field estimators, instead we have relied on customers coming to the stores to gather product information. Your project had a variety of needs that really required us to visit on site. And as such we tried to schedule our installers out to gather information, which wasn't the ideal solution. Good news is that we have since added field estimators so we can be more nimble in the field and offer in home estimating services. We are sorry the timing did not work out for your project. Thank you for your feedback, we are constantly striving to improve our services. Sincerely, Andy Wigen VP Operations McLendon Home Services
Michael S.
03/2014
5.0
doors, gutter repair, roofing, siding
+ 2 more
I couldn't be happier with Mclendon Home Services. Going into this project we wanted to maintain the look of our 1930 home as this is a large investment. I requested an estimate at the Mclendon hardware store in Tacoma. An appointment was made quickly . Yuri was on time for the appointment and made a point to give us an estimate based upon maintaining the original look of the house and even adding some additional ideas that we had not thought of. We scheduled the work soon thereafter and were told the project would take 2 weeks to complete. Yuri and his crew showed up as scheduled and worked from approx. 9 - 4 each day making a point to let us know when anything out of the ordinary came up. We learned after the demo phase that we needed 3 window casing redone on the extreme weather side of the house. Andy and Yuri came up with a fair quote quickly and were able to perfectly match the existing casings. The siding installation went smoothly and no other issues were found. Overall, the project took exactly 2 weeks to complete and we are thrilled with the results.
Description of Work: Remove existing cedar lap siding and replaced it with Hardieplank Fiber Cement Lap Siding. All window and roof flashing were installed or replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$19,000
Joey G.
03/2014
5.0
garage doors
+ -1 more
This is the second time I have had them back since my initial review! Enough said!
Description of Work: Installed garage door on new garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
LeAnne C.
02/2014
5.0
doors
+ -1 more
It was a positive experience. They were punctual and they gave us what they said that they would give us. It turned out really nice but I spent an additional $300 with them.
Description of Work: I used the big deal that I purchased from McLendon Home Services in October or early November for a new entry door with decorative glass.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Kouji K.
02/2014
5.0
plumbing, water heater repair
+ 0 more
They are very nice, pleasant and helpful. They did everything we asked them to. They were very neat and efficient.
Description of Work: They installed a hot water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Joey G.
10/2013
5.0
doors, fencing, garage doors
+ 1 more
I have had this company to my house 3 times now, for 3 different things. I first had them out to upgrade/replace my garage door. They were timely, competitive in pricing, and extremely knowledgeable, and courteous. I had them out 1 year later to replace the fence in my backyard on the North property line and experienced the same professionalism as the first time. The third time I had them out was this last summer and I had them replace the fence on the East property line. I would recommend them for ANY work you need done!
Description of Work: I have had this company to my house 3 times now, for 3 different things. I first had them out to upgrade/replace my garage door. They were timely, competitive in pricing, and extremely knowledgeable, and courteous. I had them out 1 year later to replace the fence in my backyard on the North property line and experienced the same professionalism as the first time. The third time I had them out was this last summer and I had them replace the fence on the East property line. I would recommend them for ANY work you need done!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,350
Vicki J.
10/2013
5.0
doors
+ -1 more
After trying with two other companies to order and install my closet doors McLendons came through with coming out to the house, measuring, consulting and ordering the doors agreed on. They kept in contact about the hardware I wanted and the time when to install them. They knew how to cut out the molding for each closet so the doors would fit properly. Very professional and courteous.
Description of Work: Installed (3) sets of closet doors that they ordered for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,676
Ivy C.
09/2013
5.0
garage doors
+ -1 more
They were pretty good and they were very professional.
Description of Work: I used the garage door service of McLendon Home Services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Vicky C.
08/2013
5.0
doors, garage doors
+ 0 more
Excellent service and knowledgeable people.
Description of Work: Installed fiberglass door between garage and house. removed old pocket door. Sheet rocked one wall.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Doors,
Windows,
Handyman Services,
General Remodeling,
Garage Doors,
Water Filtration and Softening,
Heating and Air Conditioning,
Decks and Porches,
Kitchen and Bath Remodeling,
Landscaping
FAQ
McLendon Home Services is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 5:30 PM
Thursday: 9:00 AM - 5:30 PM
Friday: 9:00 AM - 5:30 PM
Saturday: 9:00 AM - 5:30 PM
McLendon Home Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, McLendon Home Services offers free project estimates.
Yes, McLendon Home Services offers eco-friendly accreditations.
Yes, McLendon Home Services offers a 5% senior discount.
Yes, McLendon Home Services offers emergency services.
Yes, McLendon Home Services offers warranties.
McLendon Home Services offers the following services: Replacement windows, doors, siding, decks, water heaters, furnaces and air conditioning, insulation & garage doors. Glass replacement (seal failure, broken glass repair).