Tom explained the cost of the fan was $70--expensive because GE is out of business. That being the case, the cost was excellent. He took the time to explain what the problem was, how the system worked and the differences to expect with the new motor. Very knowledgeable, very efficient.
Description of Work: Tom replaced the fan on our GE refrigerator.[
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$158
PAMELA G.
02/2010
5.0
appliance repair
 + -1 more
He was ontime, service took about 1/2 hour, and fixed the problem. He is very knowledgeable and likes to inform the customer about the repairs he's making. He also takes time to show the customer a few things about their appliance. During this visit he showed me how to take the drawer below the oven out, and discussed the history of the brand. He serviced this same oven about ten years ago for another problem. That repair has survived the test of time, so I am sure this one will too.
Description of Work: Gas oven wasn't igniting properly. When I called he asked me a few questions then, determined that it was probably the igniter that was worn and needed replacement. He had asked me for the brand name and how old the oven was, so he arrived he had the part with him.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Greg G.
01/2010
5.0
appliance repair
 + -1 more
I called up and asked the technician if they could look at my broken oven. He told me they no longer repair GENN AIR ovens because GENN AIR is out of business. But, he asked what the problem was anyway, and I told him I was getting an F9 error. He looked it up in his book and said it was probably related to the door locking mechanism. And that if I found someone to fix it, it would likely be over $500 to fix it. He suggested I might try leaving it turned off for 24 hours to reset it. Given that, I tried moving the latch back and forth and restarting the oven and it now works. He also suggested I make sure to clean my refrigerator coils or my GENN AIR refrigator wouild likely have problems. To spend 10 minutes on the phone with me, knowing that he wouldn't be able to do the work was way beyond the normal service you get these days. What a great company!
Description of Work: I have GENN AIR range that stopped working. They fixed it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jim L.
12/2009
5.0
appliance repair
 + -1 more
Washer restored and working perfectly for $87. Responsiveness was great--I called at about 8:30 a.m., Tom said he'd be there between 10 and 12, and arrived a few minutes after 10 on the morning after Christmas. With all the positive reviews I was amazed how quickly he could respond. I also appreciated the advice he offered. I will not hesitate to call on All Tech in the future.
Description of Work: Tom diagnosed and fixed a problem with our dishwasher--no water pressure to the upper arm and top sprayer. He first had me try a few things on the phone and call him back with the results before scheduling an appointment. He arrived within an hour and a half, quickly figured out the problem (obstructions in the filters), and performed a cleaning--while showing me what to do next time. Finally, he provided some tips on avoiding the problem in the future (use less soap; better scraping; use quick rinse, run hot water in the faucet and avoid using the time delay feature).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$87
Vita O.
12/2009
5.0
appliance repair
 + -1 more
I am very glad that I found such a reliable company. With rental properties this kind of service is worth of gold.
Description of Work: I had a dryer out of order in one of my rental properties. I called All Tech Appliance Service. Tom, the repair man, came and fixed the dryer the next day. He called me and explain the reason the dryer was not working and what he did to fix it. His professional conduct and the time it took to repair the dryer was excellent! The price is also very reasonable for the job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125.38
Vita O.
12/2009
5.0
appliance repair
 + -1 more
The project was done very professionally, the same day I called and the price was very reasonable.
Description of Work: I needed a refrigerator repair in one of my rental houses. I called All tech Appliance Service. I got Tom, the repairman, on the phone and explained the problem to him. He came to the property the same day and fix the problem. I was at the property when he was there. He explained the reason for the problem and fixed it. He also told me the price of the repair before he started his work. Tom was a very pleasant man, very professional and I am going to use his services again when need it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$104.57
Deborah R.
12/2009
5.0
appliance repair
 + -1 more
Tom is always prompt and efficient. Definitely the first person we call when we need repairs to any household appliance.
Description of Work: We have called for various repairs of clothes washers and dishwasher over the past ten years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Mary Lou C.
11/2009
5.0
appliance repair
 + -1 more
I was very pleased with the service, the promptness, the technician was knowledgeable, and efficient. Would use this service again.
Description of Work: My dishwasher was performing badly and sounding ugly. I called and the technician was here in an hour. The technician was very friendly, gave lots of good information, found the problem and fixed it and the bill was reasonable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Mari H.
10/2009
5.0
appliance repair
 + -1 more
The representative was extremely professional. He was very timely. He told me what he was going to do before he did it. He gave me the estimate for the work. He completed the work in an hour. It seems to be working now. He was very professional.
Description of Work: All Tech Appliance Service repaired my washer a couple of weeks ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Andrea G.
09/2009
5.0
appliance repair
 + -1 more
Prior to setting my service appointment, Tom gave me some homework to do. I reported back the the next day and he was very thorough with explaining what the problem was..I also had a lot of questions since this was the first time I've had to call service on a major appliance. Tom showed up on time and fixed my timer quickly. He also gave me some tips on how to extend the life of my washer/dryer. I would call his company again in a minute for future repairs.
Description of Work: Replace washer timer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
DAVID P.
08/2009
5.0
appliance repair
 + -1 more
This was perfect service. After quickly solving our problem, Tom gave us wonderful tips on future care of our appliances and how to make them last longer. This is a small family owned business. We were very impressed with everything about this repair experience and can say without hesitation that we think it would be impossible for you to find a more knowledgeable, fairly priced repair service.
Description of Work: our older Kenmore/Whirlpool washing machine failed. Tom came the same day and quickly analyzed the problem--it was a broken wire in the motor harness and he repaired it immediately, rather than having to order a whole new harness.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$87
ANITA G.
07/2009
5.0
appliance repair
 + -1 more
My refrigerator suddenly stopped cooling in both freezer and fridge. All Tech's good reputation convinced me to call them. On the phone, I was coached to turn off the fridge on the inside dial, then turn it on again. That did not produce results, so I made an appointment for service. The service man, Tom, arrived within 30 minutes of my call. He diagnosed the problem, replaced the timer, also cleaned out the dust under the fridge (I hadn't cleaned it for years) and lubricated the door seals and hinge. The job was completed swiftly and efficiently, and included instructions on leaving the fridge at its current settings for 24 hours, and not to tinker with the dial too much to give the new timer a chance to work.
Description of Work: Refrigerator did not have any cooling in freezer or fridge compartment. Work done: Stalled timer replaced. Cleaned condenser. Lubed seals.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
JIM F.
07/2009
5.0
appliance repair
 + -1 more
My tenants reported that the dryer at my rental house turned on, but put out no heat. I called All Tech, someone answered the phone when I called and scheduled an appointment for 9 a.m. the next day. Tom was waiting at the house when I arrived. In 30 minutes, he'd cleaned out all of the lint, which is what was causing the problem, told me what other work needed to be done to avoid future problems (and how we could do it ourselves if so inclined) and, in detail, how the washer and dryer should be operated to be most efficient and extend their useful lives.
Description of Work: Cleaned dryer vents.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$93
Sharon R.
05/2009
5.0
appliance repair
 + -1 more
I called, he gave me potential fixes to try on my own. When those didn't work he came out and fixed the problem in about half an hour. When I called with a follow-up issue (not related to his repair) he walked me through ways I could fix it myself rather than having him come back out.
Description of Work: Tom from All-Tech figured out the problem with our dishwasher drain quickly and repaired it. He also spent time with me on the phone beforehand walking me through potential fixes. Then when we had a follow-up problem he took more time on the phone to help me solve it. He was extremely knowledgeable and helpful.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Stephanie S.
05/2009
5.0
appliance repair
 + -1 more
The experience was incredible. He came out within an hour on the same day. He cleaned the burners, got them working and did not charge me anything. He was professional, prompt and incredibly punctual.
Description of Work: I used All Tech Appliance Service last week or the week before and he fixed my stove top because the burners were not lighting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lee K.
05/2009
5.0
appliance repair
 + -1 more
During my initial phone call I was asked several questions about the washing machine's problem to determine what steps were needed. An appointment was scheduled for the following morning. Tom, the technician, arrived promptly, diagnosed the problem immediately, and made the repair in good order. He also offered several suggestions to help run both washer and drier more effectively and more cheaply. He asked if I had any questions about improving the performance of other appliances; he offered much good advice. A totally positive experience.
Description of Work: Diagnosed loud noise from washing machine. Replaced couplars and demonstrated how to level the unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Leeann H.
04/2009
5.0
appliance repair
 + -1 more
Tom showed up promptly at 8am. He confirmed the problem and completed repairs in under 30 minutes. He explained why and how the device failed and how to avoid similar problems in the future. The amount charged was right in line with what others on Angie's list had reported paying for similar repairs.
Description of Work: Replaced ignition device to light gas oven.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Deborah T.
02/2009
5.0
appliance repair
 + -1 more
Excellent service. Coins had fallen into drum from pants pockets, making loud rattling noises. Fortunately, the unit did not burn out before Tom repaired it. He gave us extensive instructions on how to avoid same problem in the future. Very knowledgeable, friendly and helpful. Would definitely recommend him to others and use him again in the future. Very reliable.
Description of Work: Fixed noise in dryer drum.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$92
THOMAS W.
02/2009
5.0
appliance repair
 + -1 more
We were having problems with our refrigerator not cooling. When we first called Tom talked us through how we might fix it ourselves, which worked for a little while. When we started having problems again we made an appointment, Tom came out right on time, diagnosed and fixed the problem then and there for a very reasonable fee. He even did a quick fix on another appliance we were having a problem with, at no extra charge! He was a great guy, very knowledgeable and honest. We'd definitely call him again (though, hopefully, we won't have to for a while...)
Description of Work: Fixed broken refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
DIANE R.
12/2008
5.0
appliance repair
 + -1 more
Not only did he fix it promptly but he then spent a considerable amount of time explaining how to avoid a heavy lint build up in the future in order to operate the appliance more safely and cheaply, Then gave me a tour of how to better operate my washer and dishwasher! I now have a liberal education of large household appliance management which I never got from the Sears repairmen I used before and I have avoided a dryer fire. The whole service was exceptional and had the silver lining of keeping me from ever having a dryer fire. Exceptionally well and informative. Five stars!!!!!
Description of Work: Tom Genshock, the owner of the company, arrived within 15 minutes of my call. I had dropped something in the dryer lint filter chute.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$98
TAM L.
12/2008
5.0
appliance repair
 + -1 more
My oven broke a few days before I took off for a week-long vacation. My first day back was the week of Thanksgiving, and I had a little panic about getting our oven fixed. Based on the excellent reports on AL, and the fact that he's in my neighborhood, I gave Tom a call and scheduled him to stop by on the first Monday I was back. He gave me a "9-11 a.m." range, and showed up a little after 9, which was a relief. Tom worked quickly and efficiently, diagnosed the problem and was able to replace the part immediately. He also told me a lot about the oven that came with our house (unfortunately not a lot of it was good, but he was very informative). He even gave me a few tips about our washer/dryer, and is a great resource on major appliance purchases. The price was fair, Thanksgiving was saved and I would definitely call again.
Description of Work: Replaced a broken igniter on my oven.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Tricia T.
07/2008
5.0
appliance repair
 + -1 more
Tom was right on time for the service call. He got to work quickly, found the problem, and replaced the broken igniter. The igniter retails for $45 online; I didn't get a break down of what he charged. Total parts and labor was $158. Apparently Tom had some time to spare so we chatted for a while about the appliance service business. He gave me lots of good advice about how to keep my refrigerator, dishwasher, and oven running in good working order. It's very apparent that Tom takes pride in his work and in his knowledge of the business, and also that he values customer relationships and quality workmanship over making a quick buck. In short, Tom is an old-fashioned repair man in the best sense of the word. I wouldn't hesitate to recommend him for other jobs. Or he'll give you advice on which appliances to buy over the phone for free!
Description of Work: Our gas oven stopped working several days ago. Tom, the technician from All Tech, helped me to diagnose the problem over the phone and was very willing to answer questions. He discussed some of the possibilities before we set up a service call for the next day. It turned out to be a failed igniter. Tom replaced the igniter and reassembled the oven in less than 30 minutes.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$158
Karen S.
07/2008
5.0
appliance repair
 + -1 more
Tom took the time to tell me that the washer was not worth repairing, and suggested which brand and type of machine I should replace it with. He explained in detail why I should buy a different style of washer (he doesn't like front-loaders, says he has never seen a 10 year old one). I feel that he saved me a lot of money, while not charging me a thing for his valuable time. I would use him again and recommend him.
Description of Work: I called about my front loading washer, which I knew needed a new $276 basket.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Alfred S.
04/2008
5.0
appliance repair
 + -1 more
Great, he quickly diagnosed the problem in both appliances. After an over the phone estimate he recommended that the appliances be replaced. After talking me out of giving him work he recommended two brands to purchase. His honesty and council were appreciated. I would use again.
Description of Work: My washer and dryer were both non functional and needed repair.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
DANNY L.
04/2008
5.0
appliance repair
 + -1 more
Very well. He arrived on time reviewed the work to be done gave us an estimate and completed the job in less than an hour. He also gave us some advice on how to cut our expenses while operating the machines. We already did many of the things he recommended but over all we should really save a bundle on those we did not know about.
Description of Work: Mr. Genshock replaced a fan on our refrigerator and some bearings on our clothes dryer.
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Service Categories
Appliance Repair
FAQ
All Tech Appliance Service is currently rated 4.9 overall out of 5.
All Tech Appliance Service accepts the following forms of payment: Check,MasterCard,Visa
No, All Tech Appliance Service does not offer free project estimates.
No, All Tech Appliance Service does not offer eco-friendly accreditations.
No, All Tech Appliance Service does not offer a senior discount.
No, All Tech Appliance Service does not offer emergency services.
Yes, All Tech Appliance Service offers warranties.
All Tech Appliance Service offers the following services: most major US built appliances