Pristine Drain & Home Services LLC

sewer cleaning company

About us

We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

Amenities

Warranties
Yes


Accepted payment methods

CreditCard

Reviews

5.032 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
responsiveness
5.0
Showing 1-25 of 32 reviews

Gary F.
09/2024
5.0
Very friendly, polite, followed up on job to be sure our plugged pipe was cleared. Would hire again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Deb h.
03/2024
5.0
Mike was very pleasant explained what he was doing very well answered all my questionns was fast and vey efficient definitely knows his craft very well will definitely use him again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Deanna R.
02/2024
5.0
I had called all the National outfits that then give my needs to their clientele. I contacted (30 miles away) Pristine on Friday evening and had an appointment for Monday morning at 10:30am. While the technician was here plumbers I hadnâ t contacted started calling for an appt date. By noon my problem was solved! I canâ t recommend Pristine Drain any higher! They are the best!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$340

marilyn s.
01/2024
5.0
Everything was wonderful, Will reccomend Micheal to everyone I know. professional at half the price of other company I used that did not get the job done resulting in me finding pristine drain and home service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

N. Maureen V.
12/2023
5.0
Very Happy with the time frame from when I called until Michael was at my door. Explained everything in language that I understood. Looking forward to using Pristine Drain tp repair my broken pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$334

Robert H.
10/2023
5.0
Michael came from an hour away on the day I called. Professional diagnosis of the problem. Took it upon himself to go to the city to clear up a jurisdictional question. Couldnâ t ask for a more knowledgeable, honest, and reasonable person to handle our project! Thanks, Michael!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brenna T.
09/2023
5.0
Michael came out and spent half a day to try to unblock our backed up side sewer, he snaked and jetted it to find our pipes were completely broken. He worked with the City to get them to take the responsibility that was theirs and got our portion repaired and replaced and got us back up and running. He is fair, honest and very nice to work with. Lots of knowledge in the field and explained every step of the process the whole way through. THANK YOU

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$14,435

Darlene M.
08/2023
5.0
The owner, Michael, was very professional and knowledgeable. He wanted to do the job right. He was careful about details and clean up. I also loved the fact that he gave a senior discount. I would recommend him to others as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dainni S.
08/2023
5.0
Mike was great! Very personable, very knowledgeable, lots of wonderful tips. He was incredibly reasonable and reassuring.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$400

B C.
08/2023
5.0
Courteous ,efficient and on time

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sue D.
08/2023
5.0
Michael did a great job. Honest and dependable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$468

Malachi F.
07/2023
5.0
Showed up on time, and his work exceeded expectations,I would definitely hire again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David C.
07/2023
5.0
He was professional, prompt, and efficient. I would definitely recommend Pristine Drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Don B.
07/2023
5.0
Well when you buy an old house make sure you take a look at the sewer because that could be very costly. I got to see what inside the sewer look like and that it was in fairly good shape.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Erin J.
07/2023
5.0
Professional and honest service. Michael is the sole proprietor of this local business. He knows his stuff but will not try to scare you into buying more than you need. We paid him to come out and give us a thorough diagnostic of the problem with our sewer pipes. The price I paid for him to diagnose my pipes was fair and I hope to hire him to do the actual fix.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

Susan H.
07/2023
5.0
He came the same day that I called.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike D.
07/2023
5.0
Excellent communication great value. Will use again and highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Vance M.
06/2023
5.0
They came right out and fixed a problem we had been dealing with for months in one day!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barbara L.
06/2023
5.0
On time. Very informative to what was to be done. Explained everything in a way that I could understand. Gave me suggestions on things to be done to prevent backups from happening in the future. the price given to me at the initial phone talk was same price at the completion of job. Mike was very upfront and honest about the work needing to be done. No extra hard sale on things that was not needed. Overall a very satisfying experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

Stephen B.
06/2023
5.0
I cannot praise enough the professionalism, knowledge and courtesy of Michael. He not only fixed the problem quickly but kept me informed as to why and what he was doing to fix it. He answered all of my questions and offered some ideas as to why the problem had occurred. I would not hesitate to use him again and will recommend him to friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$359

Daniel C.
06/2023
5.0
customer service was excellent. I highly recommend this company. I have his card for future plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$306

Katie J.
06/2023
5.0
Michael with Pristine Drain was very knowledgeable, professional, and did exactly what he said he would do. He came out the same day to assess the issue and had our job taken care of very quickly and for less than what he originally quoted! We will call him again anytime we have a plumbing issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ed P.
05/2023
5.0
He was quick to answer our request. Arrived promptly and fixed our problem in a timely manner. We would highly recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$358

Susan L.
05/2023
5.0
Michael was very thorough and precise on the repairs. Explained the work he was going to do so we knew what he was going to do. I would rehire him in a minute. Thank you Michael

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

19113 Loganberry St SW, Rochester, WA 98579

http://www.pristinedrain.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Service Categories

sewer cleaning company

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Pristine Drain & Home Services LLC accepts the following forms of payment: CreditCard
No, Pristine Drain & Home Services LLC does not offer free project estimates.
No, Pristine Drain & Home Services LLC does not offer eco-friendly accreditations.
No, Pristine Drain & Home Services LLC does not offer a senior discount.
No, Pristine Drain & Home Services LLC does not offer emergency services.
Yes, Pristine Drain & Home Services LLC offers warranties.

Contact information

19113 Loganberry St SW, Rochester, WA 98579

http://www.pristinedrain.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed