AMERICAN DISTRIBUTING COMPANY

Propane Sales Services, Heating Oil, Heating and Air Conditioning

About us

ADDITIONAL #: 4252522126

Business highlights

101 years of trusted experience
Emergency Services Offered

Services we offer

PROPANE and HEATING OIL DELIVERY AND SERVICE. FURNACE REPAIRS, REPLACEMENT AND INSTALLATIONS (OIL, GAS, PROPANE AND ELECTRIC). BUDGET ACCOUNTS WITH NO CARRYING CHARGES. PREVENTATIVE OIL MAINTENANCE AGREEMENTS. TANK REPLACEMENT, FILLING OR REMOVAL. TANK LEASING & PLACEMENT. BOILER REPLACEMENTS. GAS SAFETY CHECKS. MODERNIZATION OF OLDER SYSTEMS. TANK REPLACEMENT AGREEMENTS. DUST CONTROL FOR GRAVEL ROADS AND PARKING LOTS. STOCK ITEMS & PARTS FOR FURNACES, AIR CLEANERS, BOILERS, THERMOSTATS.

Amenities

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

5.018 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
0%
3
6%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-18 of 18 reviews

Judi L.
11/2017
5.0
propane sales
  + -1 more
Very good. They were very punctual and exceeded my expectations. A new propane attachment from the tank to the house had to be installed, which was done at no extra cost.
Description of Work: Installed a propane tank and ensured that propane fireplace worked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peter B.
02/2017
5.0
propane sales
  + -1 more
On time as promised. Delivered at market price with reasonable delivery fee.
Description of Work: Propane delivery

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$584

Response from AMERICAN DISTRIBUTING COMPANY
Good morning [Member Name Removed], We appreciate you taking the time to review our company and the service you received. We are excited to have you as part of the A.D. family and look forward to servicing your heating needs for years to come. Please don't hesitate to contact our office with any questions or concerns you may have regarding your account. Thank you once again for being a valued customer, Lisa

Tim K.
11/2016
5.0
propane sales
  + -1 more
Very pleased. We were tired of the runaround from our existing 10 yr+ relationship with another company which was particularly absurd due to our long relationship. I follow commodity prices as an amatuer investor and had enough of the clear overcharging and lack of making it right. Who does that to a ten year + customer? I would NEVER do that to my clients in my business. I called A and D, in part, because of their good ratings and also due to their reasonable fees. It seemed like a good blend. Our tank was swapped out and serviced within just a day or so of the call. As long as the service level is maintained with reasonable refill fees I will recomend A and D enthusiastically.
Description of Work: Tank intall and change to A and D from another company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marilyn F.
07/2016
5.0
propane sales
  + -1 more
Excellent service from site review to installation and delivery. Always showed up on time, friendly and knowledgeable. Answered all my questions. Highly recommend!
Description of Work: Installation and hook-up of propane tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert B.
06/2016
5.0
propane sales
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael H.
06/2016
5.0
propane sales
  + -1 more
unknown
Description of Work: Purchased propane. They were materially less expensive from the dealer I had used in past. Propane prices change frequently so I will check all dealers for their price on the next large purchase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

brad H.
03/2016
5.0
propane sales
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

James B.
10/2015
5.0
propane sales
  + -1 more
unknown
Description of Work: I haven't been billed yet but propane tech was great

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AMERICAN DISTRIBUTING COMPANY
Thank you for the review [Member Name Removed], we appreciate all feed back letting us know how are employees are doing, from the office staff, to the technicians, to the drivers. We look forward to servicing your propane needs for many years to come. Please don't hesitate to contact our office with any questions or concerns you may have. Thank you again for your business, Lisa

Vairagya O.
08/2015
5.0
propane sales
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Allyson W.
06/2015
5.0
propane sales
  + -1 more
unknown
Description of Work: They are very good. They came right away once when we ran out.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from AMERICAN DISTRIBUTING COMPANY
(removed member name), Thank you for being a valued customer of American Distributing and for choosing us as your propane supplier. We appreciate your business. Have a great day! Lisa

Jessica S.
06/2015
5.0
propane sales
  + -1 more
unknown
Description of Work: I switched propane providers because ADC was soo much cheaper than my previous provider. They were so professional and extremely nice. When the new tank arrived, the driver was very quick and even played with my dogs! Thanks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AMERICAN DISTRIBUTING COMPANY
Good afternoon [Member name removed], We are pleased to hear that your experience so far with A.D. has been pleasurable. It is always nice to hear how are staff is doing, in the office and out in the field. Thank you for choosing us to service your propane needs. We look forward to having you as part of the A.D. family for years to come. Thank you, Lisa Office Manager

Karen P.
02/2015
5.0
propane sales
  + -1 more
unknown
Description of Work: Installed and filled two propane tanks at our rental property in Mukilteo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AMERICAN DISTRIBUTING COMPANY
[removed member name] Thank you for allowing American Distributing to be of service and we look forward to our continued relationship for years to come. Have a great day and enjoy our early Spring like weather. Sincerely Steve Miller Owner

Christopher B.
01/2015
5.0
propane sales
  + -1 more
After much research, decided to terminate business with Suburban Propane based on their requirement we sign a three year egregious, one sided contract. We took the time to meet with the American Distributing company at their Marysville WA heqadquarters based on Angie's List information as well as other sources, and were pleased with the people, their responsiveness and honesty. American Distributing has been in business for many years, has a history of stable employees and a sincere can do attitude. Their initiation of service was fast, professional with no cost for first year tank rental or tank delivery charges or connection costs. Their rate for propane was the lowest in the area, and we have the warm feeling that this will be a long and beneficial business relationship.
Description of Work: Became our propane provider.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julie L.
03/2014
3.0
propane sales
  + -1 more
I sent an email inquiry to the company and received no reply. I called to schedule propane tank refill service and found out they do not service tanks as small as mine (24 gal) What surprised me was that they could not refer me to an alternate company.
Description of Work: I sent an email inquiry to the company and received no reply. I called to schedule propane tank refill service and found out they do not service tanks as small as mine (24 gal) What surprised me was that they could not refer me to an alternate company.

Rating CategoryRating out of 5
responsiveness
3.0


Response from AMERICAN DISTRIBUTING COMPANY
Hello [removed member name] I was surprised to see your negative response on Angie's list and have done some checking into your email and phone response by my office staff. I have searched our incoming email locations and have not found any emails either deleted or still left to be opened from you or in reference to filling a 24 gallon tank. I'm wondering if you confused us with Amerigas which is a common mistake with our customers and sent them the email? If that is not the case, I'm sorry your email must have gone into the trash file by mistake. As for the response by my office staff not referring you to another company that is our company policy as we are not allowed to refer you to someone else at the request of our insurance company. They request this non referral policy because if there was a problem with that companies service that we referred to you we could be pulled into a court situation because we gave you their information. This is rare but does happen and unfortunately this is the world we live in. However in your case I don't know of any companies that will make such a small delivery as 24 gallons. Most companies will not deliver to tanks less than 120 gallon sizes but I imagine if you call around enough you may find someone. There may be a company that will do a bottle swap with you and deliver when you call in. Again, I apologize for any inconvenience we may have cause you. I can assure you your review is not taken lightly. Sincerely Steve Miller Owner

Rachel S.
11/2013
5.0
propane sales
  + -1 more
I called American Distributing because I was really unhappy with my current propane provider, Cheryl was very friendly and helpful over the phone and was able to get guys out here within a week (which is really good in cold weather when they are super busy)! Mitch and (I'm sorry, I forget the other guys name) were extremely professional, friendly and helpful and provided excellent customer service. So glad to be dealing with a company that seems to appreciate my business (unlike the last one)! Now if I could only get the other guys to pick up their rusty old thing and get it out of here!
Description of Work: Disconnected an old rusty propane tank from another vendor and hooked up a new tank, will also be providing the propane.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AMERICAN DISTRIBUTING COMPANY
[Member name removed] Thank you for the kind words in your note to Angie's List. This is my first experience with reviews from Angie's List but it is nice to hear we were able to help you and we look forward to many years of servicing you propane needs. Thanks Again Steve Miller (Owner)

PATTY P.
12/2012
5.0
propane sales
  + -1 more
Their prices are excellent and their service is great. I have been using them for years. I will continue using them in the future.
Description of Work: We use American Distributing Company for propane sales and services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Marlene R.
11/2012
5.0
propane sales
  + -1 more
American Distributing Company show up promptly when I call them. They came one time when I had two feet of snow and did a delivery.
Description of Work: American Distributing Company supply my Propane Gas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$431

Sandra S.
11/2012
5.0
propane sales
  + -1 more
We have been in our house for 25 years and have used American Distributing Company. We don't really have to do anything as we are on a contract and they come around periodically and fill the tank when needed. They have been nice and if we don't have enough to pay the entire bill they will let us carry it over for a small finance fee.
Description of Work: We use American Distributing Company for our propane service. We have a propane fireplace and barbecue. We have the auto-fill service and the last time they were out was about four months ago. We pay a lease fee for the tank which is around $50 and then we just pay the cost of the propane.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

    Contact information

    13618 45TH AVENUE NE, Marysville, WA 98271

    www.americandistributing.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Propane Sales Services,
    Heating Oil,
    Heating and Air Conditioning

    FAQ

    AMERICAN DISTRIBUTING COMPANY is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    AMERICAN DISTRIBUTING COMPANY accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    No, AMERICAN DISTRIBUTING COMPANY does not offer free project estimates.
    Yes, AMERICAN DISTRIBUTING COMPANY offers eco-friendly accreditations.
    No, AMERICAN DISTRIBUTING COMPANY does not offer a senior discount.
    Yes, AMERICAN DISTRIBUTING COMPANY offers emergency services.
    No, AMERICAN DISTRIBUTING COMPANY does not offer warranties.
    AMERICAN DISTRIBUTING COMPANY offers the following services: PROPANE and HEATING OIL DELIVERY AND SERVICE. FURNACE REPAIRS, REPLACEMENT AND INSTALLATIONS (OIL, GAS, PROPANE AND ELECTRIC). BUDGET ACCOUNTS WITH NO CARRYING CHARGES. PREVENTATIVE OIL MAINTENANCE AGREEMENTS. TANK REPLACEMENT, FILLING OR REMOVAL. TANK LEASING & PLACEMENT. BOILER REPLACEMENTS. GAS SAFETY CHECKS. MODERNIZATION OF OLDER SYSTEMS. TANK REPLACEMENT AGREEMENTS. DUST CONTROL FOR GRAVEL ROADS AND PARKING LOTS. STOCK ITEMS & PARTS FOR FURNACES, AIR CLEANERS, BOILERS, THERMOSTATS.

    Contact information

    13618 45TH AVENUE NE, Marysville, WA 98271

    www.americandistributing.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed