Washington Energy Services

Heating and Air Conditioning, Water Heaters, Plumbing,

About us

Washington Energy Services has been helping homeowners throughout Western Washington save money and live more comfortably since 1957. As one of the largest home improvement companies in the Seattle-Tacoma area, we are able to provide you with top-quality products and services, installed by our professional craftsmen. Our free in-home estimates ensure you get the right product for your home. We'll be with you through all aspects of your project from the purchase decision, expert installation, quality maintenance and service, and even warranty work should you need it. We assist with permits and rebates, too. Give Washington Energy Services a call today to learn more or to schedule your service.

Business highlights

68 years of trusted experience
Veteran Owned & Operated
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Air duct cleaning, air purifiers, emergency services, filters, doors, fireplaces, generators, furnaces, electric air handlers, gas fireplace inserts, thermostats, air conditioning, home inspection, insulation, siding, seamless gutters, water heaters, tune- ups for furnace/gas fireplace/generator/split system/tankless and replacement windows.

Services we don't offer

Please feel free to email us through Angie's list messaging with your phone number, and we are happy to give you a call to schedule your free in home estimate or service call. Thanks so much!

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Our Recent Projects


Photos of past projects

Reviews

4.7958 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
11%
3
5%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 76-97 of 958 reviews

Barbara E.
10/2017
5.0
fireplaces
  + -1 more
I was completely satisfied with the finished product. Enjoying a fire again after many years.
Description of Work: Converted a wood burning fireplace to gas.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Washington Energy Services
Thank you for choosing Washington Energy to upgrade your fireplace. We are glad to hear that the project went well and that you are enjoying your new fireplace.

Ron B.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
It went very well. The equipment runs well. Nothing out of the ordinary has happened with it.
Description of Work: They installed a new furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from Washington Energy Services
Thank you for choosing Washington Energy to install your furnace. We are glad to hear that everything went well. If you have any future projects planned we would love to continue to help you make your home great.

Lynne H.
10/2017
3.0
fireplaces
  + -1 more
An Angie's List deal from Washington Energy Services was not what it claimed to be. I was not able to have my fireplace serviced for the quoted price. I would recommend that WES be more straightforward about what is, and what isn't, covered in their deals. Didn't really know how to rate this as I didn't have any work done, but I was not pleased that I couldn't use the service I had bought. So I give them an A for promptness in contacting me and setting up an appt, but they failed the service part. So I took an average for their grade.
Description of Work: I signed up for a Angie's List deal from Washington Energy Services (WES). The deal said, "$119 for Gas Fireplace Insert Efficiency, Safety Tune-up, and Service." I paid for the deal and was contacted shortly thereafter by WES. I was able to get an appt and was sent a confirmation email. I was very pleased with their promptness. Upon reading the email, I found that I needed to let them know if the fireplace wasn't currently working. I contacted them and was told that the deal I had purchased did not cover non-working fireplaces. Nowhere in the deal did I see anything about the fireplace having to be working for the deal to be valid. In fact, because the word "Service" was used in the title of the deal, I assumed my fireplace would be serviced - not just be getting a Tune-up (which was also mentioned as part of the deal.) I was told that it would cost quite a bit more to get the work done that needed to be done (though they don't really know what work needs to be done because they haven't inspected the fireplace yet) and that the deal I had purchased could not be used. I was able to get a refund from Angie's List - for which I am very thankful - but have had to go elsewhere to get my fireplace serviced.

Rating CategoryRating out of 5
responsiveness
5.0
punctuality
5.0


Response from Washington Energy Services
We are truly sorry for this confusing experience and we fully understand why you expected for us to be able to service your fireplace based on the description of the deal you purchased. We have since removed this offer from Angie's list to avoid further confusion. If there is anything we can do to help make this right please call us at 1-800-398-4663 and ask to speak to our Customer Happiness Expert.. Again, we do sincerely apologize for this confusion.

Carol M.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
The project went very well. The work was carefully and meticulously completed. Great job!
Description of Work: Work done included furnace and vent clean up after a construction project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

Response from Washington Energy Services
Thank you for choosing Washington Energy to clean your ducts. We are glad to hear that everything went so well. We pride ourselves on offering best in class service and we know that your technician will appreciate hearing your comments. If you need anything in the future we are always here to make your home great.

Henry H.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
I am on a two visit service plan. They are not cheap but they do the work. They are responsive. They call to make sure the schedule is good. They call when they are on their way and arrive on time. They perform their work as expected and look for things that can be repaired as preventative maintenance.
Description of Work: They provided normal maintenance service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark W.
10/2017
3.0
fireplaces
  + -1 more
Service person came said the fire place required parts and he could not service the fire place so nothing as done to it
Description of Work: Service the gas fire place

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Response from Washington Energy Services
We are sorry we were not able to perform the tune-up on your fireplace during our initial visit. The equipment does need to be in working order to be able to perform a tune-up. It looks like we will be back out this week with one of our service technicians to diagnose the issue with your fireplace. We are sure we will be able to get this resolved for you.

Carol M.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent customer service. Efficiently completed.
Description of Work: Annual Furnace Inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Suzanne C.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
It was under a service agreement, it was like the third year of a service agreement. They been very responsive and the quality of the products. The quality has been real good. They've been really good. They're really helpful. If you have any questions or any problems they take the time to explain things.
Description of Work: It was probably for the air conditioning service, just a routine maintenance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Washington Energy Services
Thank you for your review.

Susan H.
09/2017
5.0
electrician, heating & air conditioning/hvac, water heater repair, air duct cleaning, energy audit
  + 3 more
They've always been great! Very honest and helpful, not just trying to sell me things.
Description of Work: WA Energy Services has installed a hot water heater for me, as well as servicing my very old furnace. Now that I need a new furnace, I'm having them install a combo ducted and ductless system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Response from Washington Energy Services
Thank you for being a loyal Washington Energy customer. We greatly appreciate your review and your continued business over the years.

Helen A.
09/2017
5.0
water heater repair
  + -1 more
Come on time ( did alot got his name forgot it) did work neatly, cleaned up afterwards. Explained use very pleasant. Would use again. Did our last water heater.
Description of Work: Installed new gas water heater, removed/ discarded old.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$667

Response from Washington Energy Services
We are glad to hear that the installation of your new water heater went well. Thank you for your business and review.

Claire G.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
The installer was very professional - quiet and clean, on time.
Description of Work: Installed furnace and filters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Response from Washington Energy Services
Thank you for choosing Washington Energy to replace your furnace. We are glad to hear that everything went well. We greatly appreciate your business and your review.

Gayle D.
09/2017
5.0
replacement windows
  + -1 more
Excellent - From ordering, measuring & installing.
Description of Work: New windows - IGU's

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Response from Washington Energy Services
We are glad to hear that you had an excellent experience. We appreciate your business and look forward to working with you on any future project we might be able to help with. We are always here to make your home great.

Bob O.
09/2017
4.0
heating & air conditioning/hvac
  + -1 more
Washington Energy Services did a great job and were very professional but they used an electrical subcontractor that we would not recommend. In addition to the hassles created by the electrician it also added an additional cost to us that was quite substantial. Washington Energy did reimburse us for a portion of the extra cost but it still cost us more than we had anticipated.
Description of Work: Ductless A/C installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Washington Energy Services
We are sorry to hear of your frustrations with the sub-contractor. We greatly appreciate your feedback as this will help us to eliminate these issues moving forward. Thank you for choosing Washington Energy for this project.

Patricia A.
09/2017
5.0
replacement windows
  + -1 more
The installation crew showed up as scheduled and quickly removed old windows, installed new windows, and cleaned up afterwards. They showed me how to operate the new windows which included how to tip in for cleaning, how to remove the screens for cleaning, and provided me with warranty information.
Description of Work: Replace bathroom windows (two bathrooms) with energy efficient windows with decorative privacy glass.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Washington Energy Services
Thank you for choosing Washington Energy to replace windows in your home. We are glad to hear that the project went well.

Taylor P.
09/2017
5.0
gas logs
  + -1 more
2 trucks 6 men to do all gas & electric work. Amazing job!
Description of Work: Put gas insert into existing wood burning fireplace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Washington Energy Services
Thank you for choosing Washington Energy to install your new fireplace insert. We are glad to hear that you are happy. We hope to work with you on any future projects you might have planned. We are always here to help make your home great.

Elizabeth P.
09/2017
5.0
heating & air conditioning/hvac, fireplaces, gas logs
  + 1 more
He did a wonderful job. Completely took apart the fireplace and cleaned each piece including the fake logs. The took the glass completely out of the frame and cleaned in also. He kept the area spotless and now the fireplace looks like new.
Description of Work: My gas fireplace needed cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Response from Washington Energy Services
Thank you for leaving us this review. We are glad to hear that everything went so well during your fireplace tune-up. If you are ever in need of further services we would love to help. We are always here to make your home great.

Anthony R.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Their installer arrived on time and did an excellent installation job. The work performed was extremely profesional and completed in one day as promised. After completion, the contractor cleaned everything up and check all equipment to make certain it was working properly. He then showed me how to utilize remotes and explained the operation of the equipment. Warranties were explained and I was advised that Washington Energy would be back after one year to check all equipment at no cost to the owner.
Description of Work: Installed a ductless Air Conditioning System utilizing Bryant equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Response from Washington Energy Services
Thank you for choosing Washington Energy for this project. We are glad to hear that everything went so well and that you had a great experience. We greatly appreciate your business and look forward to working with you on any future projects you might have planned. We are always here to make your home great.

Antonio S.
09/2017
4.0
heating & air conditioning/hvac
  + -1 more
I probably would use them again. They were good. I would just suggest they double check what they are doing because there was 1 or 2 little things they had to come back to adjust.
Description of Work: We just had a whole new AC unit, heating unit and humidifier installed. We used Washington Energy Services for that in June.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$25,000

Response from Washington Energy Services
Thank you for choosing Washington Energy for these projects. We greatly appreciate your business and that you took the time to leave us this review.

Richard B.
08/2017
1.0
heating & air conditioning/hvac, fireplaces
  + 0 more
They were easy to schedule the appointment. They came 6 hours late from the scheduled appointment. The guy doing the service spends 45 minutes cleaning and then can't start the fireplace/pilot light. He tells me then he isn't licensed to make any repairs he can only clean the fireplace. The scheduler calls me the next day says you purchased a maintenance service not a service service, like I should have know there was a difference. To send a service man to make the repair was $99 just to come out and assess the situation, then they would tell me the cost of the service repair. The first guy wasn't trained to do that although when he was here he said it is one of two things that is wrong. he also said this service is the service they get the most complaints about because of the consumer not knowing what they bought.
Description of Work: I needed a gas fireplace service to start the pilot light and what ever else they do in a maintenance call.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0

$119

Response from Washington Energy Services
We are sorry to hear of your frustrations with your recent tune-up. We understand that the wording on the offer was confusing and fully understand why you would have expected the technician to be able to repair your fireplace. Thank you for working with us an allowing us to make this right by providing you with a service call at no cost to you. We know that our technician will be able to diagnose the issue and get everything straightened out.

Laura S.
08/2017
5.0
water heater repair
  + -1 more
Great! The installer was very professional, and nice. He did a great job and cleaned up afterwards.
Description of Work: WA Energy Services came out and replaced my gas water heater and expansion tank. They also installed a leak pan to ensure any future leak would run onto the garage floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from Washington Energy Services
Thank you for choosing Washington Energy to replace your water heater. We greatly appreciate your business and this review.

Phil S.
08/2017
5.0
replacement windows
  + -1 more
Went very well-- the kitchen has a garden window and sliding glass door and two windows in the bedroom. Washington Energy Services came out and provided an estimate and did a great job with installation. I am definitely going to use them to replace the rest of my windows as well as replace my fireplace.
Description of Work: Needed new windows in my kitchen and bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,200

Response from Washington Energy Services
Thank you for this review. We are glad to hear that this project went so well that you plan on using our services for future projects.

Steve D.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
This was easy from my first phone call to set the initial appointment. The quote was the lowest of the three I got due to a promotion, making the decision easy. The only issue was the email confirming the installation was off by a week, so I had to be available the following week (not a problem as I'm retired, but this could be an issue for others). The installation went smoothly and I was shown the new thermostat and how to operate it. The initial run showed it to work much better than the old unit, so I'm gonna be happy this winter as my wife will be more comfortable.
Description of Work: Replaced gas furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,600

Response from Washington Energy Services
Thank you for choosing Washington Energy to replace your old furnace. We are glad to hear that the entire process went smoothly. If you have any other projects you need help with we are always here to make your home great.

Contact information

3909 196th St SW, Lynnwood, WA 98036

https://www.washingtonenergy.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
WASHIES851NS
Trade License Locale
Washington
Trade License Authority
Washington: Contractors
Trade License Expiration
09/07/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Plumbing,
Windows,
Doors,
Fireplaces,
Air Duct Cleaning,
Siding,
Generator,
Electrical,
Gas Logs,
Gutters

FAQ

Washington Energy Services is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

Washington Energy Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Washington Energy Services offers free project estimates.
Yes, Washington Energy Services offers eco-friendly accreditations.
Yes, Washington Energy Services offers a 5% senior discount.
Yes, Washington Energy Services offers emergency services.
Yes, Washington Energy Services offers warranties.
Washington Energy Services offers the following services: Air duct cleaning, air purifiers, emergency services, filters, doors, fireplaces, generators, furnaces, electric air handlers, gas fireplace inserts, thermostats, air conditioning, home inspection, insulation, siding, seamless gutters, water heaters, tune- ups for furnace/gas fireplace/generator/split system/tankless and replacement windows.
Please feel free to email us through Angie's list messaging with your phone number, and we are happy to give you a call to schedule your free in home estimate or service call. Thanks so much!

Contact information

3909 196th St SW, Lynnwood, WA 98036

https://www.washingtonenergy.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM